Whataburger

3.3
627 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
10600 San Jose Blvd, Jacksonville, FL
32257, United States

Hours

Reviews

3.3
627 reviews
5 stars
274
4 stars
65
3 stars
52
2 stars
55
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and helpful staff, there were numerous complaints about slow service and long wait times, especially in the drive-thru.

Food Quality

The food received mixed reviews; while some customers enjoyed the taste and freshness, others reported issues with incorrect orders and food quality.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant and restrooms, contributing positively to the overall experience.

Customer Experience

Positive interactions with staff, particularly individuals like Sandra D and Michael, were frequently mentioned, enhancing the dining experience for many customers.
  • CH
    Cassie Hamm
    1 day ago
    5.0
    genuinely the BEST location I have ever been to every time I go the food is always fresh and a sweet tea is always really sweet and it hits the spot perfectly and staff is never an issue 10/10
  • CM
    Cynthia Marler
    3 days ago
    1.0
    Worst hamburger ever! Meat was dry, bun was stale, lettuce was limp and ketchup was awful. Never again. On the bright side the staff was great!
  • JK
    Jason Kelly
    5 days ago
    2.0
    Food tasted great but make sure to clarify you don’t want a large or they will automatically upsize and charge you. Happened twice. But Won’t happen again. Who needs a gallon size drink. Waste of money
  • DD
    Donald Dyer
    Jan 6, 2026
    3.0
    Walked in the gentleman behind the counter instantly already complaining about his job and having to be there the guy bringing the food out brought the lady in front of me two wrong meals before the manager had to bring it to her and it was still missing ketchup she sided for the spicy ketchup instead on the side instead of a remake then another 10 minutes of guy complaining before they bring me a normal Whataburger and medium fry greese desperately needs changed or filter does soggy and cold
  • CC
    catherine crimmins
    Jan 1, 2026
    5.0
    Had a fantastic visit to Whataburger. Went to the one on San Jose right off the hwy. The food was spot on. Fries perfect .. right amount of salt and crunch. But the best part was Keisha. The friendliest person I have had at a whataburger ever !! Keisha needs a raise. Keisha kept checking on us , extremely friendly and a truly happy soul. I will definitely be back.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Jacksonville, FL?

Whataburger is open 24 hours a day, 7 days a week, with potential variations during holidays.

What is the address and contact number for Whataburger in Jacksonville?

Whataburger is located at 10600 San Jose Blvd, Jacksonville, FL 32257. You can reach them at +1 904-337-6340.