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Whataburger

3.4
(662 reviews)

Business Details

10600 San Jose Blvd, Jacksonville, FL
32257, United States
(904) 337-6340
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
10600 San Jose Blvd, Jacksonville, FL
32257, United States

Hours

Reviews

3.4
662 reviews
5 stars
299
4 stars
67
3 stars
54
2 stars
56
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, highlighting individual employees for their excellent service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about the freshness and quality of items like fries and burgers.

Wait Times

A significant number of reviews mentioned long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Cleanliness

The restaurant was frequently noted for its cleanliness, with many customers appreciating the well-maintained environment.
  • JC
    Jessica Cockrell
    2 days ago
    5.0
    We stopped by for the first time today, location was clean and super cute, service was fast, milkshakes were good, burger patties are pretty thin/small but they were good. Lavonda who is the operating partner was working the front counter- and I just have to say she was amazing!!! I would go back just for her service! Seriously, I don't think anyone can beat her level of service.
  • RK
    Robbie Kemmerlin
    Feb 14, 2026
    5.0
    We just had an awesome experience at this location. Friendly customer service and it made our dining experience incredible!!!
  • DM
    David Mckinney
    Feb 8, 2026
    5.0
    Everytime I come it be fresh food with the ketchup on the side that lobby be clean everytime I visit .the greeting from everybody coming in is amazing I will come back everytime !!
  • KH
    Kayley Hartley
    Feb 2, 2026
    3.0
    I haven’t personally ordered from here but have done DoorDash deliveries several times. On a good day, I’ll get the order real quick but on any other given day, I wait about 15 mins to receive the order I have to deliver. The guy who is at the register, I’m not sure of his name but he is so sweet and attentive.
  • SS
    Steven
    Jan 31, 2026
    2.0
    Bad Food, Slow Service My spouse and I have been trying to find a good burger in Mandarin. WhatABurger is not one. We first went the week it opened and they were working through their system. We saw three orders, including ours, being given to the wrong customers. The food was, ofcourse, substandard but, they deserved another chance after they got themselves sorted. We tried again and arrived around seven one night and were the only ones there. Still our food took almost twenty minutes to prepare. When we got it home we found the fries were only half full (Photo included). The burger meat was unseasoned and grisly and the tomatoes mushy and paper thin. Don't bother with WhatABurger, they set the bar low. Finally, I gave them three stars for service because our cashier Analisa, was terrific.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Jacksonville, FL?

Whataburger is open 24 hours a day, 7 days a week, with potential variations during holidays.

What is the address and contact number for Whataburger in Jacksonville?

Whataburger is located at 10600 San Jose Blvd, Jacksonville, FL 32257. You can reach them at +1 904-337-6340.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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