Whataburger

4.1
3571 reviews
Whataburger Pole Sign
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Business Details

7755 NORMANDY BLVD, JACKSONVILLE, FL
32221, United States
(904) 693-0181
http://www.whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
7755 NORMANDY BLVD, JACKSONVILLE, FL
32221, United States

Hours

Reviews

4.0
3,482 reviews
5 stars
1,888
4 stars
715
3 stars
378
2 stars
160
1 star
341

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some praised the burgers while others reported undercooked or poorly prepared items.

Service Issues

Numerous complaints about slow service and incorrect orders, with some staff being described as rude or inattentive.

Customer Experience

Positive interactions with some staff members highlighted, but overall customer experience is marred by inconsistent service.

Cleanliness

Generally noted as clean, but some reviews mentioned issues with food quality and service overshadowing the environment.

Long Wait Times

Frequent reports of long wait times in both drive-thru and in-store, leading to customer frustration.
  • KM
    Keanah McClendon
    Nov 11, 2025
    5.0
    Inside was clean and the food was hot and fresh.
  • TD
    Tiffany Daniels
    Nov 3, 2025
    5.0
    Best patty melt in town!
  • JS
    Justice Smith
    Oct 31, 2025
    1.0
    Had no one inside or in the line sat at the window for 15 minutes to pay nobody came they all inside hehe and hahaing walking past the window looking at me and continuing their conversation. I ordered fries yall…
  • LM
    Lora Mill
    Oct 24, 2025
    1.0
    A short little girl dark skin was yelling in lobby at a manager couldn’t hear what the manager was even saying because she was so loud yelling with me and my husband eating
  • HH
    Heather
    Oct 17, 2025
    1.0
    Unfortunately, the food that I received was absolutely awful. I ordered a patty melt and replaced the toast with a bun. I received a patty melt with a bun in replace, but my burger was completely raw in the middle like literally pink raw. I’m disgusted and disappointed that I decided to waste my money here. Shame on me.
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Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Jacksonville, FL?

Whataburger in Jacksonville, FL is open 24 hours a day, 7 days a week.

Does Whataburger offer any pickup or delivery services?

Yes, Whataburger offers both curbside pickup and delivery services for your convenience.