Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customer service experiences vary widely, with some praising friendly staff and others reporting rude attitudes and poor service.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and long wait times, particularly in the drive-thru.
Food Quality
While some reviews highlight delicious and fresh food, others mention cold or undercooked items, as well as inconsistent quality.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are complaints about dirty tables and unsanitary conditions in restrooms.
Speed of Service
Customers frequently mention slow service, especially during busy times, with long waits reported in both drive-thru and dine-in experiences.
SC
Sara Crosby
6 days ago
5.0
This location is like the burger version of ChikFilA! Manager is always friendly and helpful. Staff are well trained and friendly.
AB
Andrew Bell
6 days ago
4.0
I've been trying different burgers every time I go in, just to mix it up. I have not been disappointed by their selection. Took my son in there and he loved the spicy ketchup.
JH
james hyatt
Jan 1, 2026
1.0
kid who took my order sounded stoned, person at the window looked like they would rather be asleep. ordered 4 chicken sandwiches and 4 medium onion rings, the rings literally had 4 -6 rings in each box . 47 bucks for almost no food. Ticket on bag has foot print on it . i will not be returning
BB
becky
Dec 31, 2025
5.0
Fastest order I’ve ever received! James was so nice and excellent customer service!!! We love this what-a-burger location and will definitely be back!! Happy New Year James and team!!!
JM
Jason Mifsud
Dec 19, 2025
5.0
I was greeted right away and welcomed into the restaurant. I ordered a bacon cheese burger combo, just the way I like it, and it was perfect. Hot, melty, and tasty. Fries were nice and hot too! Well done.
What are the operating hours for Whataburger in Jacksonville, FL?
Whataburger in Jacksonville, FL is open 24 hours a day, 7 days a week.
Where is Whataburger located in Jacksonville?
The Whataburger is located at 8239 OLD MIDDLEBURG RD S, Jacksonville, FL 32222, USA.
Does Whataburger offer breakfast, lunch, and dinner?
Yes, Whataburger serves breakfast, lunch, and dinner with a variety of menu options.
Can I order Whataburger food online?
Yes, you can order Whataburger food online through their official website menu page.
Does Whataburger accommodate dietary preferences such as vegetarian options?
Yes, Whataburger offers vegetarian options on their menu.
Is Whataburger wheelchair accessible?
Yes, this Whataburger location has wheelchair accessible entrances, parking, seating, and restrooms.
Does Whataburger have parking available?
Yes, Whataburger offers free parking in their parking lot for customers.
What nearby places are close to Whataburger on Old Middleburg Rd?
Nearby places include Wawa convenience store and coffee shop, Wendy's fast food restaurant, and KFC chicken restaurant, all convenient for exploring more food or essentials around your visit to Whataburger.
Are there medical facilities near Whataburger on Old Middleburg Rd?
Yes, there are several medical facilities nearby including Jonathan Michael Divine, DO, Ascension Medical Group St. Vincent's Primary Care, and St. Vincent's Primary Care - Oakleaf.
Which retail stores and services are located near Whataburger?
Nearby retail stores and services include AT&T mobile phone store, Famous Footwear shoe store, and Tiffany's Nail Spa beauty salon for your shopping and personal care needs.