Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- TakeoutAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
660 reviews
5 stars
354
4 stars
119
3 stars
56
2 stars
32
1 star
99
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and professional staff, though some reported rude behavior from specific employees.
Food Consistency
While many enjoyed the food, there were numerous complaints about incorrect orders and inconsistent quality, particularly with shakes and burgers.
Cleanliness
The restaurant's cleanliness received mixed reviews; some noted clean conditions while others reported issues with sticky tables and unsanitary restrooms.
Wait Times
Several customers expressed frustration with long wait times, especially during busy hours, impacting their overall experience.
Management
Management was highlighted positively by some customers for their involvement and support, while others criticized specific managers for poor service.
- SHStevo HickssrNov 15, 20251.0At 11:20 pm After ordering a single combo I was accosted and harassed by three customers behind me in the drive through because they couldn't get my order prepared. I eventually had to go inside to get my order. All they could offer was a refund. Poor, poor, service.
- MHMrs. “Playa J MOMMA” HobsonNov 15, 20255.090% of time the service is really good. Nice staff, clean store, and normally the speed of getting food is good. There have been times that I've questioned what's going on but not many. The management team seems really good..
- AJAlbert M JohnsonNov 2, 20255.0Ordered on the app was a little early but still was just a little after the quoted time but brought out the drinks earlier
- PJPhilip JosephOct 28, 20255.0The ONLY Whataburger in Jacksonville that is consistent with serving hot fresh food every time. And the employees at this location are ALWAYS so sweet and professional. The owners are absolutely involved and they know what they are doing.
- MPMichael PowellOct 26, 20251.0Someone needs to check the shake machine. No matter what flavor you order it tastes like a Dr. Pepper shake.
Frequently Asked Questions About Whataburger
What are the operating hours for Whataburger in Jacksonville, FL?
Whataburger in Jacksonville, FL is open 24 hours a day, 7 days a week.
Where is Whataburger located in Jacksonville?
The Whataburger is located at 8239 OLD MIDDLEBURG RD S, Jacksonville, FL 32222, USA.
Does Whataburger offer breakfast, lunch, and dinner?
Yes, Whataburger serves breakfast, lunch, and dinner with a variety of menu options.
Can I order Whataburger food online?
Yes, you can order Whataburger food online through their official website menu page.
Does Whataburger accommodate dietary preferences such as vegetarian options?
Yes, Whataburger offers vegetarian options on their menu.
Is Whataburger wheelchair accessible?
Yes, this Whataburger location has wheelchair accessible entrances, parking, seating, and restrooms.
Does Whataburger have parking available?
Yes, Whataburger offers free parking in their parking lot for customers.
What nearby places are close to Whataburger on Old Middleburg Rd?
Nearby places include Wawa convenience store and coffee shop, Wendy's fast food restaurant, and KFC chicken restaurant, all convenient for exploring more food or essentials around your visit to Whataburger.
Are there medical facilities near Whataburger on Old Middleburg Rd?
Yes, there are several medical facilities nearby including Jonathan Michael Divine, DO, Ascension Medical Group St. Vincent's Primary Care, and St. Vincent's Primary Care - Oakleaf.
Which retail stores and services are located near Whataburger?
Nearby retail stores and services include AT&T mobile phone store, Famous Footwear shoe store, and Tiffany's Nail Spa beauty salon for your shopping and personal care needs.