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Whataburger

3.9
(696 reviews)

Business Details

(904) 371-3347
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Whataburger
8239 OLD MIDDLEBURG RD S, JACKSONVILLE, FL
32222, United States

Hours

Reviews

3.9
696 reviews
5 stars
378
4 stars
121
3 stars
58
2 stars
33
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees like Cory and Vlad for their exceptional service.

Food Quality

While some customers enjoyed the food, there were numerous complaints about over-salted dishes, incorrect orders, and food quality issues, including undercooked items.

Order Accuracy

A significant number of reviews mentioned problems with order accuracy, including missing items and incorrect food being served.

Cleanliness

The restaurant was noted for being clean by several customers, although some mentioned issues with sticky tables and the condition of the restrooms.

Speed of Service

Customers frequently commented on slow service, particularly during busy times, with some experiencing long wait times for their orders.
  • CR
    chaka rivers
    3 days ago
    1.0
    Yesterday we decided to grab a few fish sandwiches. We ordered online at 3:22pm with a pick-up time of 3:27-3:30. The sandwich is seasonal and normally is pretty tasty. I have had it at this location before. This location has gone down hill. The management is terrible. They actually had 2 managers on site on a Sunday. Niether wanted to take accountability for the kitchen is serving customers absolute garbage. I wouldn't have served what my family and I received to a dog. When I called it sounded like a big party going on. One manager had a nerve to lie and say we ordered our food at 11:00am. Who would let their fast food order sit for almost 4hrs. I would have to be delusional and the restaurant should never let an order sit that long and still serve it!! Receipt provided in pics!
  • LB
    L B
    Feb 19, 2026
    1.0
    Salt. Salt. No flavor bacon. No flavor beef patty. Fries and hash browns left horrible after taste from being overly greasy with a poor quality oil. Will not trust another.
  • JT
    Jamie Tucker
    Feb 16, 2026
    5.0
    Went through the drive through to get a shake. It’s way better than the one by my home. Great taste, fast, and friendly service.
  • CC
    CJ
    Feb 16, 2026
    5.0
    Friendly service, great staff, cleanliness, and the food was made fresh to order. I really appreciate it after having such a long work day.
  • SS
    Silver Surfer
    Feb 7, 2026
    1.0
    They will make your food incorrectly so make sure you check it before you leave. Even if it’s made correctly half the time it just taste like trash. Hit or miss..usually a miss. Some Employees have a bad attitude

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Jacksonville, FL?

Whataburger in Jacksonville, FL is open 24 hours a day, 7 days a week.

Where is Whataburger located in Jacksonville?

The Whataburger is located at 8239 OLD MIDDLEBURG RD S, Jacksonville, FL 32222, USA.

Brand Certified Facts from Whataburger

Whataburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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