Whataburger

3.9
676 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Whataburger
8239 OLD MIDDLEBURG RD S, JACKSONVILLE, FL
32222, United States

Hours

Reviews

3.9
676 reviews
5 stars
364
4 stars
120
3 stars
58
2 stars
32
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff and others reporting rude attitudes and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times, particularly in the drive-thru.

Food Quality

While some reviews highlight delicious and fresh food, others mention cold or undercooked items, as well as inconsistent quality.

Cleanliness

The cleanliness of the restaurant is noted positively by some, but there are complaints about dirty tables and unsanitary conditions in restrooms.

Speed of Service

Customers frequently mention slow service, especially during busy times, with long waits reported in both drive-thru and dine-in experiences.
  • SC
    Sara Crosby
    6 days ago
    5.0
    This location is like the burger version of ChikFilA! Manager is always friendly and helpful. Staff are well trained and friendly.
  • AB
    Andrew Bell
    6 days ago
    4.0
    I've been trying different burgers every time I go in, just to mix it up. I have not been disappointed by their selection. Took my son in there and he loved the spicy ketchup.
  • JH
    james hyatt
    Jan 1, 2026
    1.0
    kid who took my order sounded stoned, person at the window looked like they would rather be asleep. ordered 4 chicken sandwiches and 4 medium onion rings, the rings literally had 4 -6 rings in each box . 47 bucks for almost no food. Ticket on bag has foot print on it . i will not be returning
  • BB
    becky
    Dec 31, 2025
    5.0
    Fastest order I’ve ever received! James was so nice and excellent customer service!!! We love this what-a-burger location and will definitely be back!! Happy New Year James and team!!!
  • JM
    Jason Mifsud
    Dec 19, 2025
    5.0
    I was greeted right away and welcomed into the restaurant. I ordered a bacon cheese burger combo, just the way I like it, and it was perfect. Hot, melty, and tasty. Fries were nice and hot too! Well done.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Jacksonville, FL?

Whataburger in Jacksonville, FL is open 24 hours a day, 7 days a week.

Where is Whataburger located in Jacksonville?

The Whataburger is located at 8239 OLD MIDDLEBURG RD S, Jacksonville, FL 32222, USA.