Whataburger

4.2
417 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Whataburger
8325 Southside Blvd, Jacksonville, FL
32256, United States

Hours

Reviews

4.2
417 reviews
5 stars
281
4 stars
46
3 stars
23
2 stars
13
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some customers praised friendly and attentive service, others reported rudeness and poor treatment.

Food Quality

Many customers enjoyed the food, particularly the burgers and chicken sandwiches, but there were complaints about cold or poorly prepared items.

Cleanliness

The restaurant is often noted for its cleanliness, with several reviews highlighting a clean dining environment.

Order Accuracy

There are multiple reports of incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

Service speed varies; some customers experienced long wait times, especially in the drive-thru, while others noted quick service.
  • SS
    Stephanie Sanders
    1 day ago
    1.0
    My food was horrible. I ordered the Jr burger and fries. Both had a horrible metallic old grease taste. I almost got sick. I was already down the road as I began to eat this crap. This is the first time I experienced bad tasting food from Whataburger. This was also my first time at this location on Southside near Baymeadows. 🤢
  • CD
    Cameron Dean
    1 day ago
    1.0
    Came inside and waited 10 minutes with NO line. Employee comes in, they help that Employee immediately. Also, they are pretty attentive to their own Employees but customers are just walked past and ignored. Would never recommend to dine here.
  • JP
    Jhonalt Prieto
    1 day ago
    3.0
    Por las referencias que me dieron esperaba mas de las hamburguesas no son malas pero esperaba algo mejor
  • MY
    Mike Youmans
    3 days ago
    5.0
    Classic retro burger shop vibes but plenty of different and unique food options to keep you coming back. Fun twists on old favorites or the flavor you remember. It's all there.
  • DF
    Destiny Fire
    Dec 26, 2025
    1.0
    A woman cashier today Friday 12/26 around noon with a drive-thru headset judged my family and I for the order we made by whistling loudly at the cost and quantity of our order, and she wasn't even our cashier - she interjected after her coworker rang up our total with the judgmental whistling and facial expression. My husband tried to defend our 4-person party by saying "we're hungry, we're visiting from out of town" and this woman cashier had no intelligible response. It pissed off my sister and me. What a horrible employee and bad face for the business.

Frequently Asked Questions About Whataburger

Where is the Whataburger located in Jacksonville, FL?

Whataburger is located at 8325 Southside Blvd, Jacksonville, FL 32256, USA.

What are the Whataburger's hours of operation?

Whataburger is open 24 hours a day, 7 days a week.