Wendy's - Closed

3.5
469 reviews

About

Fast Food RestaurantBreakfast Restaurant
This Wendy's location is permanently closed.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's - Closed
2754 Race Track Rd., Jacksonville, FL
32259, United States

Hours

Reviews

3.5
469 reviews
5 stars
185
4 stars
82
3 stars
67
2 stars
37
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Several reviews mentioned unsatisfactory food quality, including cold items, wrong orders, and concerns about food safety.

Staff Behavior

Customers noted unprofessional behavior from staff, including rudeness and lack of customer care.

Management Problems

Feedback indicated issues with management, including inability to address staff behavior and poor handling of customer complaints.

Positive Experiences

Some customers praised specific staff members for their friendliness and helpfulness, as well as the quality of certain menu items.
  • TK
    todd keller
    Oct 17, 2025
    1.0
    Have you ever wondered why this Wendy’s is never busy? Well, here is an exchange that took place a few minutes ago. I drove up and placed an order for a combo. When I got to the window a young 16-17 y/o black male handed me my drink. When I asked him for a straw he told me there would be one in the bag. I told him that would be great but I needed one now to drink while I waited for my food. He told me no, you really don’t. And slammed the window shut. When I motioned for the manager to come over I asked her if she just heard that exchange and does she allow her employees to talk to customers so disrespectfully? She said that there was nothing that she could do about it and that she cannot fire an employee. Well, you could report him I said. She said that they won’t do anything about it. I drove off without my food since i no longer felt safe eating food from there. I suspect that I am not the only person that has had poor service here.
  • JA
    jeremy anderson
    Oct 8, 2025
    1.0
    As soon as I walk in this girl told me to get out
  • RA
    Ruby Ayala
    Sep 27, 2025
    5.0
    The guy always at the drive through wearing glasses is the sweetest and always helpful.
  • KK
    KiloDroppa
    Aug 25, 2025
    1.0
    The Female Manager was very rude and i could hear her talking trash about the customers while i was in the drivethrough waiting for my food
  • JR
    Jacque R
    Aug 19, 2025
    5.0
    Came through the drive through on a Tuesday evening and you guys were amazing. You fed me and my kid and you were so kind!!!! We so appreciate you 3 and all the people you fed in our community tonight! Thank you so much!!!

Frequently Asked Questions About Wendy's - Closed

Is Racetrack Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.