Mixed reviews on staff attitude; some employees are friendly and helpful, while others display rudeness and poor customer service.
Food Quality
Inconsistent food quality reported; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared items.
Speed of Service
Drive-thru service is generally fast, but there are complaints about slow service during busy times.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions in the kitchen and dining area.
Order Accuracy
Frequent issues with incorrect orders, leading to customer frustration.
DK
De Kay
Oct 16, 2025
1.0
Absolutely no idea how to make items on their menu
TW
Trevor Weldon
Oct 14, 2025
1.0
I show up at 9:05 and they said they dont serve breakfast anymore. Kinda messed up when every other Wendy's restaurant sells breakfast until 10:30-11:30.
EH
Erin Herrera
Oct 10, 2025
5.0
I drive 35 minutes from my home come to this location for the chili and freshness of all their food!! The customer service is always a nice touch!!👍
MM
Marcos
Sep 19, 2025
1.0
Bad place, they don't toast the muffins.
Bad attitude they don't care
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 265-0890.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Powers Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 3910 University Blvd. West in Jacksonville, FL currently open?
Yes! The Wendy's at 3910 University Blvd. West in Jacksonville, FL is open and ready to serve you.
What are the drive-through hours for this Wendy's location?
The drive-through is open from 9:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Does this Wendy's offer delivery and takeout options?
Yes, this Wendy's location offers both delivery and takeout services for your convenience.
What payment methods are accepted at this Wendy's?
You can pay using American Express, Visa, Mastercard, Discover, or cash at this location.
Does this Wendy's serve breakfast?
Yes, this location in Jacksonville, FL serves breakfast including combos, sandwiches, coffee, and sides.
How can I place an order for pickup or delivery at this Wendy's?
You can order via the Wendy's app or at order.wendys.com by selecting this location and choosing your items.
How do I contact this Wendy's location for questions or feedback?
You can call them directly at (904) 265-0890 or reach out through the Wendy's Contact page, live chat, or their customer satisfaction survey online.
Are there other fast food restaurants near this Wendy's where I can also grab a quick meal?
Yes, nearby fast food options include KFC, Chick-fil-A, Arby's, and Whataburger, offering a variety of chicken, burgers, and sandwiches nearby.
What nearby restaurants offer different cuisines if I want to try something other than burgers?
Nearby you can find Chipotle Mexican Grill for Tex-Mex, Zhang's Chinese Buffet for Chinese food, and Mariscos El Pacifico for seafood dishes.
Are there any places nearby where I can do other errands or shop when visiting Wendy's?
Yes, nearby places include AutoZone for auto parts, Metro by T-Mobile for mobile phones, and Dollar General for discount shopping.