Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or stale food, with several customers expressing disappointment in the freshness and preparation of their meals.
Staff Attitude
While some staff were praised for being friendly and helpful, numerous reviews highlighted a lack of enthusiasm and professionalism among employees.
Management Issues
Several customers noted poor management practices, including inadequate staffing and disorganization, leading to a frustrating dining experience.
JJ
Joel
Nov 15, 2025
1.0
Worst Wendy’s I’ve been to. Bread is always stale and burger lukewarm, every single time.
Was just told it’s shutting down, what a shame. Horribly managed.
PL
Peter Langer
Nov 5, 2025
4.0
Meal was alright. Host (or cashier lady) was dreadful. Angry, hates her job.
AA
Alex
Nov 2, 2025
1.0
I’ve never seen anything like this. They just ignore the customers and don’t even come up to them. They’re just doing their own thing — some are walking around, some are busy with something — and no one even says hello to the customers. It’s just awful!!!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's at 12524 San Jose Blvd?
This Wendy's location is open daily from 9:00 AM to midnight.
Does this Wendy's offer drive-thru service?
Yes, the San Jose Blvd Wendy's offers drive-thru service from 9:00 AM to midnight every day.
Is delivery available for this Wendy's location?
Delivery is available where offered. Check availability and order via the Wendy's app or order.wendys.com by entering your address.
Can I order Wendy's food through a mobile app?
Yes, you can order through the Wendy's app available on the App Store or via order.wendys.com for online ordering.
Does this Wendy's location serve breakfast?
Yes, the San Jose Blvd Wendy's serves breakfast with various combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact them directly at (904) 260-2393, use their customer care live chat on the Wendy’s website, call 888-624-8140, or fill out a customer satisfaction survey online.
What nearby services can I use before or after visiting Wendy's?
Nearby services include Take 5 Oil Change for vehicle maintenance, Western Union for money transfer needs, and Sherwin-Williams for hardware and shopping.
Are there other dining options close to this Wendy's?
Yes, nearby restaurants include V Pizza for Italian and fast food, Sonny's BBQ for southern-style barbecue, and another Wendy's location for more burger options.
What convenience stores or automotive-related businesses are near Wendy's?
Nearby you can find GATE Gas Station, O'Reilly Auto Parts, and multiple car wash options like Whistle Express Car Wash and Camel Premium Express Car Wash to serve your automotive needs.