Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.8
618 reviews
5 stars
177
4 stars
79
3 stars
45
2 stars
48
1 star
269
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, poorly prepared food, with several instances of incorrect orders and unsatisfactory meal components.
Service Issues
Numerous reviews highlighted extremely slow service, rude staff, and a lack of management presence, leading to a frustrating customer experience.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, floors, and bathrooms, contributing to a negative dining atmosphere.
Staff Attitude
Several customers noted unprofessional behavior from staff, including rudeness and lack of engagement, which detracted from the overall experience.
Order Accuracy
There were multiple complaints about incorrect orders, missing items, and a general lack of attention to detail in fulfilling customer requests.
- CBCaroline BarronNov 14, 20251.0Messed up order. Junior cheeseburger does NOT come loaded with bacon and mayonnaise. Gross!! Learn the menu and get the order right.
- JYJoshua YountNov 1, 20252.0No coffee at breakfast? Order and have to pull forward and wait (I’m the only one here) Been fifteen minutes waiting for a number one with no coffee. Slow service at a high price should be their new slogan. I don’t know why I keep giving this place chances every few months.
- MLMary LamadridOct 31, 20251.0El lugar muy sucio el servicio del personal muy deficiente y demora en la entrega del Pedido no lo recomiendo
- B1billsbestone 1Oct 29, 20252.0No service inside store. Only self serve kiosks. Nothing like having to touch something 25x that has a million fingerprints on it. Watched 2 sets of people leave because they didn't want to use kiosk. How dumb is this setup. As far as Wendy's food this was some of the worst I've ever eaten. Thank god they couldn't screw up the frosty.It was awesome.
- CSConnie SerraOct 26, 20251.0The food left a lot to be desired. Not up to Wendy’s standards in our book. The fries and burgers were cold. There was no ice in the drink fountain machine. The bathrooms were uncleaned. The floor in the restaurant area was dirty and had trash on the floor. There was an employee sleeping in a booth when we came in. The table was sticky from previous customers. To top it all off the order took forever to get, even though we were the only people in the place and it was not correct. There is major improvement needs to happen here.
Frequently Asked Questions About Wendy's
Is Durbin Park Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 559-6860.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Durbin Park Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 140 Bartram Market Dr?
The drive-thru is open Monday to Thursday from 7:00 AM to 12:00 AM; Friday from 7:00 AM to 1:00 AM; Saturday from 8:00 AM to 1:00 AM; and Sunday from 8:00 AM to 12:00 AM.
Does this Wendy's location offer dine-in and delivery options?
Yes, this Wendy's location offers dine-in, drive-thru, and delivery services where available.
How can I place an order online or via app for this Wendy's?
You can order online through https://order.wendys.com or by downloading the Wendy's app from the Apple App Store.
Where is this Wendy's located?
This Wendy's is located at 140 Bartram Market Dr, Jacksonville, FL 32259, USA.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
Is drive-thru available for late-night customers at this Wendy's?
Yes, the drive-thru is open late, until 1:00 AM on Fridays and Saturdays.
What are some nearby places to Wendy's at 140 Bartram Market Dr?
Nearby places include Fifth Third Bank and ATM, Wawa convenience store, Aspen Dental, Gloss The Nail Lounge, Publix Super Market at Bartram Market, and Club Pilates.
How can nearby places like Fifth Third Bank and Wawa be useful for customers visiting Wendy's?
Customers can conveniently visit Fifth Third Bank or its ATM for banking needs before or after grabbing food at Wendy's, and stop by Wawa for coffee or snacks as part of their trip to the area.
Are there any wellness or fitness centers near Wendy's at Bartram Market Dr?
Yes, nearby wellness options include Advanced Integrative Massage and Wellness, MBody Yoga, PowaZ Performance Therapy, and Club Pilates.