Wendy's

2.8
627 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
140 Bartram Market Dr, Jacksonville, FL
32259, United States

Hours

Reviews

2.8
627 reviews
5 stars
183
4 stars
79
3 stars
45
2 stars
49
1 star
271

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and inattentive employees.

Food Quality

Many customers complained about cold, poorly prepared food and incorrect orders, with some noting that the food did not meet Wendy's standards.

Cleanliness

Numerous reviews highlighted unclean dining areas and restrooms, with reports of dirty tables and floors.

Order Accuracy

A significant number of customers experienced issues with incorrect orders and items being out of stock, leading to frustration.

Management Issues

Several reviews pointed to poor management practices, including lack of accountability and ineffective staff training.
  • ES
    Ewa S
    2 days ago
    5.0
    I had the sweetest interaction with a male employee today. He made me almost cry (in the best way possible). Thank you so much!
  • KB
    Keely B
    Dec 19, 2025
    5.0
    Cashier at the drivethru was very kind. Food was hot and frosty was cold. It’s great to have this Wendy’s nearby
  • EA
    Enid Acosta
    Dec 17, 2025
    5.0
    Nice people and fast food nice and hot great customer service from the new manager Ed team was on fire 🔥 it was busy..
  • ZF
    Zoraida Figueroa
    Dec 17, 2025
    5.0
    Great service and people Manager Edgar came out to tables have never seen this done asking everyone how the food was .. Hot and tasty 🤤 thank you
  • MM
    Matheus
    Dec 13, 2025
    5.0
    Clean location, food came out Hot and Quick. Edgar is an awesome store supervisor that hooked us up with some frosties since there wasn’t any kids toys, I’d say we came out with a better deal, great experience.

Frequently Asked Questions About Wendy's

Is Durbin Park Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 140 Bartram Market Dr?

The drive-thru is open Monday to Thursday from 7:00 AM to 12:00 AM; Friday from 7:00 AM to 1:00 AM; Saturday from 8:00 AM to 1:00 AM; and Sunday from 8:00 AM to 12:00 AM.