Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,353 reviews
5 stars
471
4 stars
267
3 stars
225
2 stars
131
1 star
259
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned cold, old, or poorly prepared food, including dry sandwiches and soggy fries.
Speed of Service
Customers frequently complained about slow service, with long wait times reported at both the drive-thru and inside the restaurant.
Cleanliness
Some customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions reported.
- SHSoso HarrisNov 13, 20251.0Why are your staff so rude? I sat in the drive-through for over five minutes, and when I politely asked how much longer it would be since I had to get to work, the girl came back with a full attitude. “Well we’re short-staffed, so you can go somewhere else if you don’t want to wait.” Like excuse me, I’m not the reason you’re short-staffed. Take that up with the owner, not the customers.
- RMRobert MyersNov 11, 20255.0Thank you for honoring Veterans Day and making my food and coffee hot and delicious! For the drive through lady that told me thank you for serving, you are a wonderful person and you made my day better.
- TPTreeah PanaceanOct 29, 20253.0They use to be good… now you’re lucky if you get your dipping sauce and every time I go there, they say the same thing oh we’re out of barbecue sauce we’re out of honey mustard they’re always out of something and the tea used to be really good now you’re lucky if you get sweet tea, they always give you the wrong thing
- JEJames EOct 8, 20251.0I didnt get food because the women who does the drive through is rude rude rude. Why would I buy anything with that kind of service. Best if luck staying in business because it looks like no one goes there.
- BSBenjamin SmithOct 1, 20251.0Lets see, we were lied to twice by the staff. We ordered out food and paid online, the website said to retrieve the order by going through the drive through. They left us sitting at the speaker for five minutes and told us to pull to the window. Then we were told we had to come inside so they could check the weight of the order. Lie #1. Went inside where they bagged the order and didn't put anything on any scale. Lie # 2 is the fact the lady who did the order said she checked it twice and everything was in there an then sealed the bag. We were missing both an order of fries and an order of nuggets. The staff was rude and discourteous in every way and if I could give ZERO on the stars I would. AVOID THIS WENDYS.
Frequently Asked Questions About Wendy's
Is U & A / Atlantic Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 725-7996.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does U & A / Atlantic Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 1616 University Blvd. South, Jacksonville, FL?
The drive-thru is open from 7:00 AM to midnight Monday through Thursday and Sunday, from 7:00 AM to 1:00 AM on Friday, and from 8:00 AM to 1:00 AM on Saturday.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, Wendy's at this location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available at the App Store.
What payment methods does Wendy's at 1616 University Blvd accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's at this location currently open and operating?
Yes, Wendy's is open and committed to serving customers daily through dine-in, drive-thru, and delivery where available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-store. The mobile app and website have a “Nutrition & Allergens” link under each menu item.
Are there nearby places of interest around Wendy's at 1616 University Blvd.?
Yes, nearby places include Jax-Auto Mart (car dealer), Cricket Wireless Authorized Retailer (mobile phone store), and Liberty Ambulance (ambulance services), among others.
How can nearby businesses like Jax-Auto Mart and Cricket Wireless help when visiting Wendy's?
Visitors can combine errands by visiting Jax-Auto Mart for automotive needs or Cricket Wireless for mobile services before or after dining at Wendy's.
What entertainment options are nearby to Wendy's on University Blvd?
Nearby entertainment includes Redbox for movie rentals and Woody's Bar-B-Q, another dining option, providing variety around Wendy's.
How can I contact Wendy's at this location for feedback or inquiries?
You can call the restaurant directly at (904) 725-7996, use the Customer Care live chat on their website, or call 888-624-8140 for assistance.