Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,355 reviews
5 stars
472
4 stars
267
3 stars
225
2 stars
132
1 star
259
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.
Food Quality
Numerous reviews mentioned cold, old, or improperly prepared food, with several customers receiving incorrect orders.
Service Speed
Customers frequently noted long wait times for food, with some experiencing delays of over 20 minutes.
Cleanliness
While some customers appreciated the cleanliness of the location, others reported dirty tables and unsanitary conditions.
Inconsistency
The quality of service and food varied greatly, with some customers having positive experiences while others faced significant issues.
- AUAlessandro UviéuDec 16, 20254.0Nice lady at the drive-thru window. I ordered a plain potato and chili. Both were tasty and nutritious.
- MCMikayla CulpDec 1, 20251.0Waited 15 min for a burger I never got. They gave us a plain chicken sandwich and I was in a rush and didnt have time to keep waiting. Fries were almost cold and dry too. Update, gave it another chance and was disappointed again, fries had no flavor and I ordered a chocolate cold brew coffee with cold foam. It was a watered down regular ice coffee. No chocolate flavor and a sliver of coldfoam
- DLDianna LangfordNov 19, 20255.0Great place to eat the people that were very friendly and nice
- SHSoso HarrisNov 13, 20251.0Why are your staff so rude? I sat in the drive-through for over five minutes, and when I politely asked how much longer it would be since I had to get to work, the girl came back with a full attitude. “Well we’re short-staffed, so you can go somewhere else if you don’t want to wait.” Like excuse me, I’m not the reason you’re short-staffed. Take that up with the owner, not the customers.
- TPTreeah PanaceanOct 29, 20253.0They use to be good… now you’re lucky if you get your dipping sauce and every time I go there, they say the same thing oh we’re out of barbecue sauce we’re out of honey mustard they’re always out of something and the tea used to be really good now you’re lucky if you get sweet tea, they always give you the wrong thing
Frequently Asked Questions About Wendy's
Is U & A / Atlantic Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 1616 University Blvd. South, Jacksonville, FL?
The drive-thru is open from 7:00 AM to midnight Monday through Thursday and Sunday, from 7:00 AM to 1:00 AM on Friday, and from 8:00 AM to 1:00 AM on Saturday.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, Wendy's at this location serves breakfast, lunch, and dinner.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available at the App Store.
What payment methods does Wendy's at 1616 University Blvd accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Is Wendy's at this location currently open and operating?
Yes, Wendy's is open and committed to serving customers daily through dine-in, drive-thru, and delivery where available.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-store. The mobile app and website have a “Nutrition & Allergens” link under each menu item.
Are there nearby places of interest around Wendy's at 1616 University Blvd.?
Yes, nearby places include Jax-Auto Mart (car dealer), Cricket Wireless Authorized Retailer (mobile phone store), and Liberty Ambulance (ambulance services), among others.
How can nearby businesses like Jax-Auto Mart and Cricket Wireless help when visiting Wendy's?
Visitors can combine errands by visiting Jax-Auto Mart for automotive needs or Cricket Wireless for mobile services before or after dining at Wendy's.
What entertainment options are nearby to Wendy's on University Blvd?
Nearby entertainment includes Redbox for movie rentals and Woody's Bar-B-Q, another dining option, providing variety around Wendy's.
How can I contact Wendy's at this location for feedback or inquiries?
You can call the restaurant directly at (904) 725-7996, use the Customer Care live chat on their website, or call 888-624-8140 for assistance.