Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some staff were friendly and professional, while others were reported as rude and inattentive.
Food Quality
Frequent complaints about cold, stale, or poorly prepared food, including cold fries and incorrect orders.
Speed of Service
Many customers experienced long wait times, especially in the drive-thru, with some waiting over 15 minutes for their orders.
Cleanliness
Concerns about cleanliness, including dirty restrooms and unsanitary conditions in the dining area.
Management Issues
Several reviews highlighted poor management and lack of training for staff, leading to a negative dining experience.
CW
chris williams
Nov 17, 2025
2.0
Even after ordering ahead on mobile for takeout, still had to wait 15 minutes after I got there.
Can't recommend of you only have a 30 minute lunch break.
MK
M K
Nov 15, 2025
1.0
We went through the drive through and there was one person ahead of us. After about 7 minutes of waiting (cars were lining up behind us so we couldn't get out) they moved forward. Our car pulled forward and they didn't answer the speaker. I used to work in fast food so I understand not being able to answer right away sometimes. However, after 4 minutes of waiting at the intercom I decided to try calling the store to see if there was something wrong with the speaker. No one answered. After after 3 minutes or so I got out of the car and told the people behind me not to waste their time because at this point I know us and the car directly behind us have been there for 20 minutes, Lord knows how long the car waited in front of us waited. We drove away only to see an employee standing at the drive through window!!!! And the kicker is they were doing absolutely nothing. Absolutely terrible. If you're craving a Baconator, definitely skip this Wendy's.
MB
michelle banner
Nov 14, 2025
1.0
This location is the absolute worst. It is currently 11:40pm on a Friday and their automated system is saying they’re closed. They do what they want when they want at this location. Avoid by all means
JZ
J Zorro
Nov 12, 2025
5.0
Stopped here for Veterans Day and I was served quickly and staff treated me very well.
PB
panda bear
Nov 8, 2025
5.0
This is by far the best Wendy's I've ever been 2 even tho there were only 3 ladys working they were crushing it they all need raises & V she was awsum she was polite helpful & just all round great customer service I asked for a few extra crackers for my Chilli bc my baby always steals em & she hooked it up the frostys where filled fully great experience i will be back next trip to Jax
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 389-1961.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Park Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 2006 Park Street, Jacksonville?
The drive-thru at this Wendy's location is open Monday to Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 3:00 AM, Saturday from 8:00 AM to 3:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Does Wendy's at 2006 Park Street serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Park Street?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Is Wendy's at 2006 Park Street currently hiring?
To find job openings at this Wendy's, visit the Wendy's Careers page and search for jobs in Jacksonville, FL. Check back often for new opportunities.
How can I contact Wendy's at Park Street for questions or feedback?
You can call the location directly at (904) 389-1961 or contact Wendy’s Customer Care via live chat or phone at 888-624-8140, or fill out the Wendy’s Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website and mobile app, as well as posted in the restaurant, with staff available to assist.
What are some nearby places of interest around Wendy's at 2006 Park Street?
Nearby you can find Larry's Giant Subs for sandwiches, O’Brothers Irish Pub for a casual drink, and Grassroots Natural Market for organic groceries. These spots offer variety if you're exploring the area before or after your visit to Wendy's.
How can nearby places like Prospect Five Points and Marah Brewing Company complement my visit to Wendy's?
After enjoying a meal at Wendy's, you might visit Prospect Five Points for American cuisine and drinks or Marah Brewing Company for craft beers, making it a great area to experience diverse dining and beverage options.
Are there any health-focused nearby restaurants to consider along with Wendy's?
Yes, Kathy's Table offers healthy food options nearby, and Grassroots Natural Market is an organic grocery store, providing alternatives if you're seeking nutritious choices in the area.