Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported issues with food being cold, improperly prepared, or of poor quality.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unsanitary conditions reported.
Staff Attitude
There were mixed reviews about staff friendliness, with some praising individual employees while others criticized overall staff behavior.
Management Problems
Numerous reviews pointed to poor management and organization, leading to operational inefficiencies and customer dissatisfaction.
TT
Tom T
Nov 7, 2025
1.0
Take down the “Open Early” sticker off your window, you open at 9AM. If someone from corporate sees this - Let’s normalize a standard across stores again. The Wendy’s back home opens at 7AM. If you don’t have enough people to work in a crowded city like Jacksonville, that’s a GM of the store issue.
SA
Steven Alvarado
Oct 29, 2025
5.0
I was here for my Tmobile Tuesday Feee Chix Sand. I also ordered a LG chili which they were out of. The manager was so accommodating and ensured we were pleased with everything and the young lady in the drive thru was equally accommodating. Great staff, great food and they still have those Fright Books for $1 frosties!
RC
Roberta Collins
Oct 26, 2025
5.0
They have the best grill chicken sandwich and Strawberry Lemonade is bar none!
AY
Appala Reddy Yendreddi
Oct 11, 2025
4.0
A good place for all home goods and food.
DH
Dylan Hines
Oct 3, 2025
5.0
The workers here are super nice and polite. And the food here is always on point. Really like this location.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 246-2433.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does A1a & 4th Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 400 S. 3rd Street, Jacksonville, FL?
Wendy's at this location is open from 9:00 AM to midnight Sunday through Thursday, and from 9:00 AM to 2:00 AM on Fridays and Saturdays.
Does this Wendy's location offer drive-thru service and what are its hours?
Yes, this Wendy’s has a drive-thru open from 9:00 AM to midnight Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
Can I order Wendy's food for delivery or takeout from this location?
Yes, you can order delivery or takeout through Wendy's app or order.wendys.com and select this location for available options.
Does this Wendy's serve breakfast, and how can I order it?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via Wendy's app or order.wendys.com selecting this location.
What payment options does this Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
How can I contact Wendy's at 400 S. 3rd Street if I have questions or want to provide feedback?
You can call them directly at (904) 246-2433, use the Live Chat on the Wendy's Contact page, or call 888-624-8140 for customer care.
Where can I find Wendy's menu prices and nutritional information?
Menu pricing and nutrition facts are available on order.wendys.com or the Wendy's mobile app by selecting this location and viewing specific menu items.
Are there any popular nearby stores where I can shop before or after visiting Wendy's?
Yes, nearby shopping options include Sisterlee Boutique for women's clothing and shoes, Dome Hats & Apparel for fashion accessories, and Seaside Shoppes for furniture and fashion accessories.
What local beauty and wellness services are near Wendy's at 400 S. 3rd Street?
Near Wendy's, you can visit Luna Jade Salon or Liliana's Hair Studio for hair and beauty services, as well as Alma Yoga for yoga and fitness.
Are there any nearby attractions or services I might find useful when visiting Wendy's?
Yes, after your meal you might explore local antique stores like Grandma T's Picket Fences or visit Pura Bean Coffee Company nearby for a coffee break.