Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,124 reviews
5 stars
400
4 stars
245
3 stars
149
2 stars
77
1 star
253
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers expressing dissatisfaction with the freshness and taste.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
While some staff were praised for their friendliness, many reviews highlighted a lack of professionalism and negative attitudes among employees.
Management Issues
Numerous comments pointed to poor management and organization, with complaints about understaffing and operational inefficiencies.
- CKChristina Keel2 days ago1.0I went through the drive through and ordered a grilled chicken wrap no dressing. After I got back to my office I opened it and the wrap was old and stale and hard all around the edges, and there was no chicken in it. I can't believe they were not mortified to serve this trash. I threw it out. I didn't bother to go back-and I will never return.
- FKFelix KettemannJan 1, 20263.0Kannte Wendy's noch aus den 80gern. Leider waren die Erinnerungen weit besser als das hier angetroffene. Burger waren ok, Pommes gut, Chicken und Icecream sehr gut. Aber das Ambiente bzw der Gesamteindruck ist einfach nicht schön, es wirkt alt und heruntergekommen und sieht verlassen aus. Schade
- RCRandy CombsDec 22, 20251.0Most disgusting Wendy’s in the universe the employees they have here are despicable. The store is so gross and the food is so nasty. I’ve never had Wendy’s this bad before.
- DTDaddy TraytrayNov 30, 20254.0We are at the Mayo clinic and not to many places are open after 11pm. Both burgers were made right and service was kind and professional. Only reason it's not a 5☆ is because fries were cold
- BSBrandon SookkasemNov 24, 20255.0Marilyn at the front counter was very nice and polite! We came to finally try the new tenders and they were BOMB, but for real Marilyn’s customer service made the experience a lot better. I asked for a rag because one of the booths were sticky and she came and cleaned it and dried it off for me! Very happy customer
Frequently Asked Questions About Wendy's
Is A1a & 4th Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of Wendy's at 400 S. 3rd Street, Jacksonville, FL?
Wendy's at this location is open from 9:00 AM to midnight Sunday through Thursday, and from 9:00 AM to 2:00 AM on Fridays and Saturdays.
Does this Wendy's location offer drive-thru service and what are its hours?
Yes, this Wendy’s has a drive-thru open from 9:00 AM to midnight Sunday through Thursday, and until 2:00 AM on Fridays and Saturdays.
Can I order Wendy's food for delivery or takeout from this location?
Yes, you can order delivery or takeout through Wendy's app or order.wendys.com and select this location for available options.
Does this Wendy's serve breakfast, and how can I order it?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via Wendy's app or order.wendys.com selecting this location.
What payment options does this Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
How can I contact Wendy's at 400 S. 3rd Street if I have questions or want to provide feedback?
You can call them directly at (904) 246-2433, use the Live Chat on the Wendy's Contact page, or call 888-624-8140 for customer care.
Where can I find Wendy's menu prices and nutritional information?
Menu pricing and nutrition facts are available on order.wendys.com or the Wendy's mobile app by selecting this location and viewing specific menu items.
Are there any popular nearby stores where I can shop before or after visiting Wendy's?
Yes, nearby shopping options include Sisterlee Boutique for women's clothing and shoes, Dome Hats & Apparel for fashion accessories, and Seaside Shoppes for furniture and fashion accessories.
What local beauty and wellness services are near Wendy's at 400 S. 3rd Street?
Near Wendy's, you can visit Luna Jade Salon or Liliana's Hair Studio for hair and beauty services, as well as Alma Yoga for yoga and fitness.
Are there any nearby attractions or services I might find useful when visiting Wendy's?
Yes, after your meal you might explore local antique stores like Grandma T's Picket Fences or visit Pura Bean Coffee Company nearby for a coffee break.