Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers praised the friendly and helpful staff, particularly mentioning specific employees who provided excellent service.
Food Quality
There were numerous complaints about food being cold, improperly prepared, or of poor quality, with some customers expressing disappointment in the overall taste.
Order Accuracy
Several reviews highlighted issues with incorrect orders, missing items, and mistakes made by staff, leading to frustration among customers.
Cleanliness
Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms, which negatively impacted their dining experience.
Service Speed
Customers frequently mentioned long wait times in both the drive-thru and for food preparation, with some expressing dissatisfaction with the efficiency of service.
LD
Lala Ducemoosh
Nov 12, 2025
1.0
My food was awful and it wasn't eatable I even returned my order and after talking to the manger it was even worser than the food before!! Ni wonder Wendy's are shutting down half of there stores !!I WILL NOT GO BACK!!!! SALTY FRIES COLD BURGERS IM allergic to ketchup and tomatoes and they gave me ketchup and tomatoes on my second time coming back to replace my order. It was just awful. This has to be the worst Wendy's I ever ever had in my 39 years of life!!!!
EA
Enid Acosta
Oct 29, 2025
5.0
Very nice Wendy's in a corner , great service nice place to eat quickly and sit eat ..
Clean bathroom and tables Manager Edgar and team need some credit nice work and thank you for helping my mother with language Spanish speaking manners!
ZF
Zoraida Figueroa
Oct 29, 2025
5.0
Great customer service, food was tasting good met with a new Manager Edgar great service not just me it was very busy team had it together. Will be back !
TH
Tiffany Hunter
Oct 29, 2025
5.0
Took my two kids in for kids meals, hoping to get the last two toys their missing from the latest toy drop and the manager who checked us out was so nice. He was super super busy but was happy to help out some kids and went out of his way to be kind and helpful. The best fast food experience I've ever had and will happily be back at this location in the future ❤️
JA
Jeremy Abreu
Sep 26, 2025
4.0
Honestly the food was terrible. It was cold. All of it. & We had to wait for fresh fries while everything was getting cold. Everything else amazing.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 337-4115.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Losco Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery is available where offered. You can check availability by visiting our app or order.wendys.com and entering your delivery address.
Can I use a mobile app to order food from Wendy's?
Yes, you can order using the Wendy's app available on the App Store or by visiting order.wendys.com.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via their Contact page, call 888-624-8140 for Customer Care, fill out the Customer Satisfaction Survey, or call the location directly at (904) 337-4115.
Where is this Wendy's located?
This Wendy's is located at 4160 Losco Road, Jacksonville, FL 32257, USA.
Are there any fast food competitors near this Wendy's?
Yes, nearby fast food competitors include McDonald's, Burger King, Taco Bell, and Subway, which may offer alternative dining options in the area.
What nearby restaurants can I visit before or after Wendy's?
Nearby dining options include Gyro 365 (Greek/Mediterranean), Little Caesars Pizza, Shores Liquor & Pub at Mandarin, Cinco de Mayo Mandarin (Mexican/American), and Taco Bell for a variety of cuisines.
Are there useful nearby services that customers can access when visiting Wendy's?
Yes, customers can find services nearby such as RockItCoin Bitcoin ATM, Great Clips hair salon, King Nails beauty salon, Jiffy Lube automotive repair, and UPS Access Point for shipping and courier services.