Wendy's

3.7
1064 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4160 Losco Road, Jacksonville, FL
32257, United States

Hours

Reviews

3.7
1,064 reviews
5 stars
465
4 stars
229
3 stars
151
2 stars
68
1 star
151

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly mentioning specific employees who provided excellent service.

Food Quality

There were numerous complaints about food being cold, improperly prepared, or of poor quality, with some customers expressing disappointment in the overall taste.

Order Accuracy

Several reviews highlighted issues with incorrect orders, missing items, and mistakes made by staff, leading to frustration among customers.

Cleanliness

Multiple customers reported unsanitary conditions in the restaurant, including dirty tables and bathrooms, which negatively impacted their dining experience.

Service Speed

Customers frequently mentioned long wait times in both the drive-thru and for food preparation, with some expressing dissatisfaction with the efficiency of service.
  • LD
    Lala Ducemoosh
    Nov 12, 2025
    1.0
    My food was awful and it wasn't eatable I even returned my order and after talking to the manger it was even worser than the food before!! Ni wonder Wendy's are shutting down half of there stores !!I WILL NOT GO BACK!!!! SALTY FRIES COLD BURGERS IM allergic to ketchup and tomatoes and they gave me ketchup and tomatoes on my second time coming back to replace my order. It was just awful. This has to be the worst Wendy's I ever ever had in my 39 years of life!!!!
  • EA
    Enid Acosta
    Oct 29, 2025
    5.0
    Very nice Wendy's in a corner , great service nice place to eat quickly and sit eat .. Clean bathroom and tables Manager Edgar and team need some credit nice work and thank you for helping my mother with language Spanish speaking manners!
  • ZF
    Zoraida Figueroa
    Oct 29, 2025
    5.0
    Great customer service, food was tasting good met with a new Manager Edgar great service not just me it was very busy team had it together. Will be back !
  • TH
    Tiffany Hunter
    Oct 29, 2025
    5.0
    Took my two kids in for kids meals, hoping to get the last two toys their missing from the latest toy drop and the manager who checked us out was so nice. He was super super busy but was happy to help out some kids and went out of his way to be kind and helpful. The best fast food experience I've ever had and will happily be back at this location in the future ❤️
  • JA
    Jeremy Abreu
    Sep 26, 2025
    4.0
    Honestly the food was terrible. It was cold. All of it. & We had to wait for fresh fries while everything was getting cold. Everything else amazing.

Frequently Asked Questions About Wendy's

Is Losco Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.