Wendy's

3.7
1072 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4160 Losco Road, Jacksonville, FL
32257, United States

Hours

Reviews

3.7
1,072 reviews
5 stars
466
4 stars
232
3 stars
151
2 stars
69
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude or inattentive service.

Food Quality

Many customers expressed dissatisfaction with food quality, citing cold, stale, or incorrectly prepared items.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, missing items, and poor handling of special requests.

Cleanliness

Several customers reported unsanitary conditions, including dirty tables and bathrooms.

Speed of Service

Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
  • FL
    Faith Li
    5 days ago
    2.0
    They’ve stopped carrying English muffin breakfast sandwiches, so that was the first disappointment. Then the two biscuits I got were lukewarm with cold spots. Then sausage didn’t taste the same either and the cheese looked like it was slapped on before any warming was done at all. I asked for napkins. She looked in the bag and said there were napkins there was a single napkin. 🙄 Even for two for three it’s not worth it anymore if this is the quality of their product and service going forward.
  • SB
    Sandy And Jeff Burnett
    Dec 21, 2025
    5.0
    Had a very nice experience the last time we visited Wendy's on Losco Rd. Staff was very friendly and professional and food was fresh and and delicious.
  • GK
    Gregory Kitchens
    Dec 18, 2025
    4.0
    Definately improved in the last few months. Now our go to for take out chili.
  • JP
    John Pooser
    Dec 16, 2025
    1.0
    This location has had ups and downs but they seem quite committed to incompetence lately.
  • HW
    howard wolcott
    Nov 28, 2025
    1.0
    Poor customer service. Slow Rude employees.

Frequently Asked Questions About Wendy's

Is Losco Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-through at this Wendy's location?

The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.