Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude or inattentive service.
Food Quality
Many customers expressed dissatisfaction with food quality, citing cold, stale, or incorrectly prepared items.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, missing items, and poor handling of special requests.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and bathrooms.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
FL
Faith Li
5 days ago
2.0
They’ve stopped carrying English muffin breakfast sandwiches, so that was the first disappointment. Then the two biscuits I got were lukewarm with cold spots. Then sausage didn’t taste the same either and the cheese looked like it was slapped on before any warming was done at all. I asked for napkins. She looked in the bag and said there were napkins there was a single napkin. 🙄 Even for two for three it’s not worth it anymore if this is the quality of their product and service going forward.
SB
Sandy And Jeff Burnett
Dec 21, 2025
5.0
Had a very nice experience the last time we visited Wendy's on Losco Rd. Staff was very friendly and professional and food was fresh and and delicious.
GK
Gregory Kitchens
Dec 18, 2025
4.0
Definately improved in the last few months. Now our go to for take out chili.
JP
John Pooser
Dec 16, 2025
1.0
This location has had ups and downs but they seem quite committed to incompetence lately.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's?
Delivery is available where offered. You can check availability by visiting our app or order.wendys.com and entering your delivery address.
Can I use a mobile app to order food from Wendy's?
Yes, you can order using the Wendy's app available on the App Store or by visiting order.wendys.com.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via their Contact page, call 888-624-8140 for Customer Care, fill out the Customer Satisfaction Survey, or call the location directly at (904) 337-4115.
Where is this Wendy's located?
This Wendy's is located at 4160 Losco Road, Jacksonville, FL 32257, USA.
Are there any fast food competitors near this Wendy's?
Yes, nearby fast food competitors include McDonald's, Burger King, Taco Bell, and Subway, which may offer alternative dining options in the area.
What nearby restaurants can I visit before or after Wendy's?
Nearby dining options include Gyro 365 (Greek/Mediterranean), Little Caesars Pizza, Shores Liquor & Pub at Mandarin, Cinco de Mayo Mandarin (Mexican/American), and Taco Bell for a variety of cuisines.
Are there useful nearby services that customers can access when visiting Wendy's?
Yes, customers can find services nearby such as RockItCoin Bitcoin ATM, Great Clips hair salon, King Nails beauty salon, Jiffy Lube automotive repair, and UPS Access Point for shipping and courier services.