Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Jacksonville, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jacksonville, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,498 reviews
5 stars
526
4 stars
304
3 stars
217
2 stars
118
1 star
333
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared food.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Staff Attitude
Staff attitudes varied significantly, with some customers praising friendly service while others experienced rudeness and unprofessional behavior.
- TMtammy meltonOct 25, 20251.0Had breakfast delivered this morning and let me tell you it was AWFUL..YUCK!! No flavor, hard potatoes and salty gravy. Will never eat breakfast from here again!
- AGAshleigh R. GaillardOct 24, 20255.0Great experience tonight. 5 star customer service and kind attitude. T at the drive through (late night shift) put an unexpected huge smile on my face. Please keep him around because he’s an asset :)! Xoxo -LayLay
- SYSelena YanOct 20, 20252.0Whoever was at the second window tonight (10/20/2025) was rude. No communication just kinda threw my food to me. Attitude was unpleasant. On the other hand the guy that was taking my order thru the drive thru was nice and polite (:
- CKChris KleinOct 19, 20252.0Never had a good experience with the employees at the drive thru at this location. It always feels like the customers are interrupting their jobs and we shouldn’t be placing orders.
- JTJanylah ThomasOct 17, 20251.0I just wanna say yall customer service is doo doo. Sooooo I’m juhh getting off work finna order a 10 piece and 2 double stack burgers right right with everything on it. And the man on the speaker thingy was very sassy and got smart with me because I asked for BBQ sauce what is there to get smart about with BBQ like I didnt know yall was out ion work there so i got mad bout that. Soooo I pull up to the second window right is u following me. Soo boom as I was pulling up I started hearing sexy redd playing in y’all kitchen and ion have nothing against sexy redd but why y’all not playing Chris brown. Okay boom so the girl handed me my drink and she didn’t say nothing I was like okay okay okay andd then she handed me my strawberry swirl medium frosty and said “HUHHHHH” like what is a “HUHHHHHH” she at least could’ve said here u go but no she said “HUHHHHHHH” then the man that was sassy went up to her and said turn sexy redd up like that’s very unprofessional. I should’ve just went to McDonald’s across the street and got some nuggets with the bones in it. 😩I can’t win for loosing but yes Imma upset customer.
Frequently Asked Questions About Wendy's
Is Southside Wendy's still open?
Our apologies, this particular location is temporarily closed. Please check back soon for more updates.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call or text.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 620-9161.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
What are the operating hours for Wendy's at 4453 Southside Blvd, Jacksonville?
Wendy's is open daily from 7:00 AM to 2:00 AM Monday through Friday, and from 8:00 AM to 2:00 AM on weekends.
Does this Wendy's location have a drive-through service?
Yes, the Wendy's at this location offers drive-through service during its operating hours.
Can I order Wendy's food online or via an app?
Yes, you can place orders through the Wendy's app available on the Apple App Store or via the website order.wendys.com.
What payment options are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Wendy's offer delivery and takeout at this location?
Yes, Wendy's offers both delivery and takeout services here.
How can I contact this Wendy's location for questions or feedback?
You can call this Wendy's at (904) 620-9161 or reach out via their Customer Care team through their website or phone at 888-624-8140.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition details are available at https://menu.wendys.com and also on their mobile app.
What nearby fast food restaurants are close to this Wendy's on Southside Blvd?
Nearby fast food options include Chick-fil-A, McDonald's, Jersey Mike's Subs, and bb.q Chicken, offering a variety of food choices within short distance.
Are there entertainment or dining options near Wendy's to visit before or after my meal?
Nearby you can find Bottlenose Brewing and World of Beer for drinks, Terra Gaucha Brazilian Steakhouse for steak, and Moe's Southwest Grill for Mexican cuisine.
Which nearby services or shops might be useful if visiting Wendy's at Southside Blvd?
Close to Wendy’s are places like Glitz & Glam Nail Salon for beauty services, The Complete Vision Church, and AT&T Store for telecommunications needs.