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Wendy's

3.6
(2153 reviews)

Business Details

(904) 265-0730

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4842 Post Street, Jacksonville, FL
32205, United States

Hours

Reviews

3.6
2,153 reviews
5 stars
810
4 stars
477
3 stars
364
2 stars
178
1 star
324

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or stale food, with several customers expressing disappointment in the freshness and preparation of their meals.

Inconsistent Experience

While some customers praised the service and food quality, others had negative experiences, indicating a lack of consistency at this location.

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of attentiveness.
  • MK
    Meosha Kennedy
    1 day ago
    2.0
    I spend my funds here mostly for my kids throughout the week. Showed up at 7:50am waited in line til 7:58am with no one responding to the speaker. Never coming for breakfast this early again. Google shows it’s open at 7am.
  • AS
    Allen Stone
    3 days ago
    1.0
    Upon pulling into the parking lot 2 employees were standing in the middle of the road.as one of them a very large and heavyset individual with red or purple hair glared at me while only taking a step or 2 out of the way making me have to swing wide to get past them. I get to the window to order the girl was nice enough but I had to repeat my order a few times before she got it down. Get to the window my coke is ready. I pay and she has me pull forward. I wait about 2 minutes. And it wasn’t for hot or fresh food. The double stack was cold and had so much mustard on it that’s the only thing I tasted for the remainder of my meal. The jr bacon I ordered was cold as well and the bacon was half raw. The buns were stale and had hard spots on both sandwiches. Instead of a small fry I got the value or kids meal size and they were cold as well with zero salt on them. Here I thought I was getting pulled up for fresh food the way Dave Thomas intended but it was so the individual in the parking lot could finish their cigarettes instead it would seem. The burgers are square because corners aren’t cut. But I do believe this Wendy’s doesn’t not follow that tradition.
  • CT
    Cristina Tavares
    Feb 18, 2026
    1.0
    Every time I come to the store it's always something the food's either not fresh the stuff is either rude really slow lines the orders always wrong and lately I've been coming in the morning about 7:45 and the store is not open but online and every other Wendy's is open at 7:00 but they're in there on their phones not even answering the intercom. When I drive around they give hand signals that they're not open yet I'm just confused as to what time they open when they advertise 7:00 a.m. to 2:00 a.m..
  • DV
    Dylan Vining
    Feb 14, 2026
    1.0
    I shouldn't have to wait in the lobby for 15 minutes for a simple combo meal. Especially whenever it is a delivery
  • JC
    Joshua Childers
    Jan 24, 2026
    1.0
    I created a Google account to give good reviews for companies that went above and beyond. This is my first negative review that I’ve wrote since I joined. A few weeks ago work was crazy so I dipped out for a bit for lunch and to escape for a little while. I was going through the drive thru here and the kid on the intercom was speaking very low to where I couldn’t understand anything he was saying and he sounded very distracted. At first I didn’t know if it was an intercom problem or him just speaking low so I wasn’t feeling irritated at all. After a bit he told me to pull up to the first window. I pulled up to the window and the kid with the headset on was playing on his phone a little ways back from the window. There was nobody else around him. I’ve had family who worked the restaurant business so I’m not the type to get inpatient and rude. After about 10 minutes I pulled up to the second window thinking that maybe I heard the kid wrong. There was an older lady there who snapped at me immediately to go back to the first window to pay. I explained to her what was happening and she still was snapping and waving the cars behind me to go back so I could reverse. The gentleman behind me in line was yelling at both the kid on the phone and the lady at the second window about the kid standing around on his phone. At that point I was aggravated and it wasn’t worth it so I left. The two vehicles behind me in line left as well. I understand that the restaurant business isn’t easy but this customer service here was so ridiculous that it almost felt like a comedy. I still love my Wendy’s but I certainly won’t be going back to this location.

Frequently Asked Questions About Wendy's

Is Post Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-thru at Wendy's on Post Street?

The drive-thru is open from 7:00 AM to 2:00 AM Monday through Friday, and from 8:00 AM to 2:00 AM on Saturdays and Sundays.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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