Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently poor customer service, including rude staff and unprofessional behavior.
Food Quality
Many customers reported receiving cold, stale, or improperly cooked food, leading to dissatisfaction.
Wait Times
Customers frequently complained about long wait times in both the drive-thru and inside the restaurant.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and kitchen, contributing to a negative experience.
Management Issues
There were complaints about management not addressing ongoing service and food quality problems, leading to frustration among customers.
NP
Nevaeh Powell
Nov 16, 2025
1.0
My burger was pink and musty when I touched it horrible food service
CW
Caitlyn Winn
Nov 8, 2025
5.0
It was a great experience
SJ
Shakura Jackson
Nov 4, 2025
1.0
This particular Wendy's has to be THE WORST one I've EVER been to. Which really sucks bc it's in my neighborhood. I've given them chance after chance but I will no longer spend my hard earned money here or give their mediocre luke warm food to my family again. Do better Wendy's. Hire better.
AW
Ashley Williams
Nov 1, 2025
1.0
Waited in line for awhile was told to pull up cool thinking you’re going to get hot food NOPE!! that’s not the case got the food cold an they won’t to have attitude with you it’s my money an I want it hot they just Re dropped the food an 🙄🙄 I see why people go across to McDonald’s it crazy you gon make me wait an give me cold food that’s crazy work
TM
Timothy McQuillen
Nov 1, 2025
5.0
This wendys always gets my order correct and we are a semi picky family. Always hot and never disappointed. As far as fast food goes very good.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Norwood Avenue?
The drive-thru at Wendy's on Norwood Avenue is open from 7:00 AM to 1:00 AM Monday through Thursday, 7:00 AM to 2:00 AM on Friday, 8:00 AM to 2:00 AM on Saturday, and 8:00 AM to 1:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's on Norwood Avenue serves breakfast with a variety of combos, sandwiches, coffee, and sides available.
Is delivery available from the Norwood Avenue Wendy's?
Delivery is available where supported. You can check availability by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
How can I contact the Wendy's on Norwood Avenue for questions or feedback?
You can provide feedback via the Wendy's Customer Care team through their Contact page or call their location directly at (904) 768-3757.
What payment methods are accepted at Wendy's on Norwood Avenue?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and pricing for the Norwood Avenue location?
Menu and pricing can be viewed on the Wendy's menu website or mobile app after selecting the Norwood Avenue location.
Does Wendy's on Norwood Avenue offer a drive-thru and dine-in?
Yes, this Wendy's offers drive-thru service, delivery, takeout, and dine-in options.
What nearby places can I visit before or after dining at Wendy’s on Norwood Avenue?
Nearby you can visit Walgreens for pharmacy needs, Buddy’s Home Furnishings for furniture shopping, or relax at Planet Fitness gym for a workout.
Are there other fast food options near Wendy’s on Norwood Avenue?
Yes, McDonald's is located nearby if you're looking for additional fast food choices.
Can I find services like money transfer or beauty salons near Wendy’s on Norwood Avenue?
Yes, Western Union offers money transfer services nearby, and beauty salons such as Hott.Hair and Chocolate Star Fashion Hair Boutique are also close to Wendy’s.