Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,887 reviews
5 stars
590
4 stars
337
3 stars
316
2 stars
203
1 star
441
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional service from staff, particularly in the drive-thru.
Food Quality
Many customers reported receiving cold, stale, or poorly prepared food, with several instances of incorrect orders.
Cleanliness
The restaurant was frequently described as unsanitary, with dirty dining areas and concerns about food handling practices.
Wait Times
Customers experienced long wait times both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Management Issues
Several reviews pointed to a lack of effective management and training, leading to poor service and operational inefficiencies.
- NPNevaeh PowellNov 16, 20251.0My burger was pink and musty when I touched it horrible food service
- SJShakura JacksonNov 4, 20251.0This particular Wendy's has to be THE WORST one I've EVER been to. Which really sucks bc it's in my neighborhood. I've given them chance after chance but I will no longer spend my hard earned money here or give their mediocre luke warm food to my family again. Do better Wendy's. Hire better.
- AWAshley WilliamsNov 1, 20251.0Waited in line for awhile was told to pull up cool thinking you’re going to get hot food NOPE!! that’s not the case got the food cold an they won’t to have attitude with you it’s my money an I want it hot they just Re dropped the food an 🙄🙄 I see why people go across to McDonald’s it crazy you gon make me wait an give me cold food that’s crazy work
- TMTimothy McQuillenNov 1, 20255.0This wendys always gets my order correct and we are a semi picky family. Always hot and never disappointed. As far as fast food goes very good.
- MGMonique GrahamOct 29, 20252.0The hamburger was terrible! You can tell it was old! My cats didn't even eat it! McDonald's old food taste better.
Frequently Asked Questions About Wendy's
Is Norwood Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 768-3757.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Norwood Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Norwood Avenue?
The drive-thru at Wendy's on Norwood Avenue is open from 7:00 AM to 1:00 AM Monday through Thursday, 7:00 AM to 2:00 AM on Friday, 8:00 AM to 2:00 AM on Saturday, and 8:00 AM to 1:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, the Wendy's on Norwood Avenue serves breakfast with a variety of combos, sandwiches, coffee, and sides available.
Is delivery available from the Norwood Avenue Wendy's?
Delivery is available where supported. You can check availability by using the Wendy's app or visiting order.wendys.com and entering your delivery address.
How can I contact the Wendy's on Norwood Avenue for questions or feedback?
You can provide feedback via the Wendy's Customer Care team through their Contact page or call their location directly at (904) 768-3757.
What payment methods are accepted at Wendy's on Norwood Avenue?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and pricing for the Norwood Avenue location?
Menu and pricing can be viewed on the Wendy's menu website or mobile app after selecting the Norwood Avenue location.
Does Wendy's on Norwood Avenue offer a drive-thru and dine-in?
Yes, this Wendy's offers drive-thru service, delivery, takeout, and dine-in options.
What nearby places can I visit before or after dining at Wendy’s on Norwood Avenue?
Nearby you can visit Walgreens for pharmacy needs, Buddy’s Home Furnishings for furniture shopping, or relax at Planet Fitness gym for a workout.
Are there other fast food options near Wendy’s on Norwood Avenue?
Yes, McDonald's is located nearby if you're looking for additional fast food choices.
Can I find services like money transfer or beauty salons near Wendy’s on Norwood Avenue?
Yes, Western Union offers money transfer services nearby, and beauty salons such as Hott.Hair and Chocolate Star Fashion Hair Boutique are also close to Wendy’s.