At Wendy’s in Jacksonville, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jacksonville, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
The restaurant is reported to be dirty, with complaints about the smell and unsanitary conditions.
Food Quality
Customers frequently received cold or incorrect food orders, with some reporting expired items.
Service Speed
Many reviews mention slow service, with long wait times for food and orders being incorrect.
Staff Attitude
Customer service is often described as rude or unprofessional, with some employees displaying a lack of respect.
Atmosphere
The interior is described as outdated and uncomfortable, contributing to an overall negative dining experience.
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Patricia Mayo
Nov 17, 2025
1.0
I used to come to this location in particular because I could always get my Cold Brew with Cream with my dinner, or worst case I still had one more option with an iced tea. I can’t have lemonade or soda so it’s nice to have choices at this location. But now I suddenly can’t get either one past 4pm just like so many other locations. And it seems every month there’s another new person who doesn’t last longer than a month. It would also be nice to know that I can trust the salad options (so far they’ve either made it wrong adding bleu cheese or didn’t have complete sets for any salad) instead of basically only eating chicken nuggets here every time, because I can’t have bread. In short, stock your stuff so people who can’t have bread, lemonade, or soda still have their options other than a bottled water upcharge. Thanks.
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Charisma Henderson
Nov 16, 2025
2.0
Drive through says open till 2 am but nothing when we pulled up at 1:07
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Andrew
Nov 14, 2025
3.0
The staff has gotten significantly friendlier than they were about a year ago. It seems like there is high turnover but the team they are working with now is pretty nice. The drive thru in general at this location is the absolute bane of my existence though. It is common to wait several minutes at the speaker just for someone to take your order. Ordering online doesn’t help much either because after all of that waiting I still usually have to park and wait longer for my food. But again, the staff is much nicer though, so they are making progress.
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Makenna LaTour
Nov 6, 2025
2.0
Perfectly average food that is always warm; however, the wait in the drive through is atrocious. Each time I come its about 20 minutes to get through about six cars infront of me.
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Brandy
Oct 20, 2025
4.0
The workers are visibly stressed out... Wendy's needs to work on treating its employees here better :(
Atmosphere:
• Dated interior, which is nice if you're a nostalgia guy. However...
• Napkins, straws, utensils require asking a worker for the items. There are no soda refills here (aww). This place feels mildly uncomfortable to sit in, both due to atmosphere and the seating...
• ...because the chairs/booths are all wood. No cushions, so if you need comfortable seating I would not recommend dining in. It's hurting as I type, in fact
It's not unbearable, but I feel weird. +I am heat sensitive and it is awkwardly warm in here
Food:
• The food is consistently good; my mom's taken me here several times, and this is my first time coming here in-person to eat (hence my hesitance to post a review up until now).
★ I got the, uh, chicken BLT biggie bag (medium) and a large oreo brownie frosty (i am gluttonous). It totaled approx. 12 dollars and 30-something cents, I'm pretty sure. I'll post pictures. Hashtag yummy
TL;DR would not recommend eating in simply because the vibes are off, but I WOULD suggest getting food from here hashtag yummy
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Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call or text.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 246-3529.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
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Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
What are the drive-through hours at Wendy's in Jacksonville, FL?
Drive-through at Wendy's Jacksonville, FL is open from 7:00 AM to midnight Monday through Thursday and Sunday, and stays open later on Friday and Saturday until 2:00 AM.
Does this Wendy's location offer delivery and takeout services?
Yes, this Wendy's location offers delivery, takeout, dine-in, and drive-through services.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's food online via https://order.wendys.com or by downloading the Wendy's mobile app available on the Apple App Store.
What payment methods are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
What meals are served at this Wendy's?
Wendy's in Jacksonville, FL serves breakfast, lunch, and dinner.
Where is Wendy's located in Jacksonville, FL?
Wendy's is located at 699 Mayport Crossing Blvd., Jacksonville, FL 32233.
How can I contact Wendy's Mayport Crossing Blvd location?
You can contact this Wendy's location by calling (904) 246-3529 or the main phone +1 904-246-3529.
Are there any nearby fast food restaurants near Wendy's Jacksonville location?
Yes, nearby fast food restaurants include Arby's, Sonic Drive-In, and another Wendy's location, which offer alternative dining options close to Wendy's.
What other local services or stores can customers visit near this Wendy's?
Near Wendy’s, customers can visit Mayport Food Store for groceries, Crowns of Beauty Salon for beauty services, or the nearby Shell gas station for fuel.
Are there entertainment or community spots near Wendy's where visitors can spend time before or after dining?
Yes, nearby there are places like True Till Death Tattoos Art & Records LLC and USO Jacksonville, offering unique entertainment and community services for visitors.