Wendy's

3.1
1225 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Jacksonville, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jacksonville, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
699 Mayport Crossing Blvd., Jacksonville, FL
32233, United States

Hours

Reviews

3.1
1,225 reviews
5 stars
343
4 stars
223
3 stars
204
2 stars
134
1 star
321

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is reported to be dirty, with complaints about the smell and unsanitary conditions.

Food Quality

Customers frequently received cold or incorrect food orders, with some reporting expired items.

Service Speed

Many reviews mention slow service, with long wait times for food and orders being incorrect.

Staff Attitude

Customer service is often described as rude or unprofessional, with some employees displaying a lack of respect.

Atmosphere

The interior is described as outdated and uncomfortable, contributing to an overall negative dining experience.
  • PM
    Patricia Mayo
    Nov 17, 2025
    1.0
    I used to come to this location in particular because I could always get my Cold Brew with Cream with my dinner, or worst case I still had one more option with an iced tea. I can’t have lemonade or soda so it’s nice to have choices at this location. But now I suddenly can’t get either one past 4pm just like so many other locations. And it seems every month there’s another new person who doesn’t last longer than a month. It would also be nice to know that I can trust the salad options (so far they’ve either made it wrong adding bleu cheese or didn’t have complete sets for any salad) instead of basically only eating chicken nuggets here every time, because I can’t have bread. In short, stock your stuff so people who can’t have bread, lemonade, or soda still have their options other than a bottled water upcharge. Thanks.
  • CH
    Charisma Henderson
    Nov 16, 2025
    2.0
    Drive through says open till 2 am but nothing when we pulled up at 1:07
  • AA
    Andrew
    Nov 14, 2025
    3.0
    The staff has gotten significantly friendlier than they were about a year ago. It seems like there is high turnover but the team they are working with now is pretty nice. The drive thru in general at this location is the absolute bane of my existence though. It is common to wait several minutes at the speaker just for someone to take your order. Ordering online doesn’t help much either because after all of that waiting I still usually have to park and wait longer for my food. But again, the staff is much nicer though, so they are making progress.
  • ML
    Makenna LaTour
    Nov 6, 2025
    2.0
    Perfectly average food that is always warm; however, the wait in the drive through is atrocious. Each time I come its about 20 minutes to get through about six cars infront of me.
  • BB
    Brandy
    Oct 20, 2025
    4.0
    The workers are visibly stressed out... Wendy's needs to work on treating its employees here better :( Atmosphere: • Dated interior, which is nice if you're a nostalgia guy. However... • Napkins, straws, utensils require asking a worker for the items. There are no soda refills here (aww). This place feels mildly uncomfortable to sit in, both due to atmosphere and the seating... • ...because the chairs/booths are all wood. No cushions, so if you need comfortable seating I would not recommend dining in. It's hurting as I type, in fact It's not unbearable, but I feel weird. +I am heat sensitive and it is awkwardly warm in here Food: • The food is consistently good; my mom's taken me here several times, and this is my first time coming here in-person to eat (hence my hesitance to post a review up until now). ★ I got the, uh, chicken BLT biggie bag (medium) and a large oreo brownie frosty (i am gluttonous). It totaled approx. 12 dollars and 30-something cents, I'm pretty sure. I'll post pictures. Hashtag yummy TL;DR would not recommend eating in simply because the vibes are off, but I WOULD suggest getting food from here hashtag yummy

Frequently Asked Questions About Wendy's

Is Mayport Wendy's still open?

Our apologies, this particular location is temporarily closed. Please check back soon for more updates.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.