Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
1,113 reviews
5 stars
338
4 stars
175
3 stars
137
2 stars
105
1 star
358
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, both in the drive-thru and for food preparation.
Food Quality
Many reviews mentioned cold, overcooked, or incorrect food orders, leading to dissatisfaction.
Customer Service
Numerous complaints about rude or unprofessional staff, with some positive mentions of individual employees.
Cleanliness
The dining area and restrooms were often described as dirty and unsanitary.
Order Accuracy
Frequent issues with incorrect orders, missing items, and poor handling of mobile orders.
- SRS RCNov 15, 20251.0This place doesn't deserve even 1 star! We were the only ones in the drive through at 9am. We ordered 2 meals. No receipt. Gave my husband his drink with no straw and told us to pull ahead behind an suv that was already sitting there waiting. We waited 20 minutes. The car in front was still waiting. My husband went in and asked how much longer and they blamed it on the 5 meals from the other car waiting. You're telling me that 3 (that we could see) employees can't get 7 FAST FOOD meals made in less than 20 minutes? Obviously, the manager needs FIRED because they are NOT doing their job!! My husband asked for ketchup at the counter and they didn't put it in the bag. He had to grab his own straw, and my breakfast sandwich was missing cheese. Almost $17 for 2 sandwiches, 1 drink, and 2 very small potato wedges THAT WERE COLD!! Also there was a ton of mayo on my sandwich... not sure that was even supposed to be there on a breakfast croissant.
- DRDane RoehrigNov 4, 20251.0Probably the worst Wendy’s I’ve ever been to
- JFjim flogelOct 29, 20251.0Just because they can't run their line correctly they asked you to pull ahead and then back up and pull ahead again so their timer doesn't time them out. The foods always cold and the people working there always have an attitude. It shouldn't take 20 minutes in the afternoon to get four cheeseburgers two large fries and two drinks
- TTTrinaOct 20, 20251.0Worst experience ever!! All of my food was cold
- LWLinda WalkerOct 15, 20251.0I had to wait 25 minutes for my order and there was only 3 customers in the restaurant,
Frequently Asked Questions About Wendy's
Is 103rd Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 778-4459.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 103rd Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 6238 103rd Street in Jacksonville, FL?
The drive-through at this Wendy's location is open Monday through Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer breakfast options?
Yes, this Jacksonville, FL Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is delivery available from this Wendy's, and how can I order?
Delivery availability can be checked via Wendy's app or order.wendys.com by entering your delivery address. Ordering can be done through the app or website.
What payment methods are accepted at the Wendy's on 103rd Street?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call this location directly at (904) 778-4459 or reach the Customer Care team via live chat on Wendy's Contact page or by phone at 888-624-8140.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition info can be found on the Wendy's menu website, mobile app, and in-restaurant with nutrition posters available.
Are there nearby dining options close to Wendy's at 6238 103rd Street?
Yes, nearby dining options include Mr Ed's Heavenly BBQ for barbecue, Jville seafood & more for seafood, My Snack Shack for fast food and ice cream, Krispy Kreme for donuts, Papa Johns Pizza, Krystal for burgers, Marco's Pizza, Wingstop for chicken wings, and Whataburger for burgers.
What nearby services can customers find around this Wendy's?
Customers can find UPS Authorized Shipping Provider and UPS Access Point, Jacksonville Check Cashers, City Gear shoe store, ALL WELL Pharmacy, Cricket Wireless, Metro by T-Mobile stores, and USPS postal services nearby.
What fitness and wellness options are available near Wendy's at 103rd Street?
Nearby fitness and wellness options include Bailey's Health and Fitness gym, Powerhouse Gym, Chuze Fitness, and Life Tree Women Care medical services.