Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,563 reviews
5 stars
563
4 stars
350
3 stars
270
2 stars
121
1 star
259
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers receiving the wrong items.
Management Problems
Several reviews highlighted issues with management, including lack of oversight and poor handling of staff behavior.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and unsanitary practices.
Inconsistent Experience
Customers experienced a mix of good and bad service, indicating inconsistency in staff performance and food quality.
- JMJohn MacKinnonJan 2, 20262.0Went in and tried to order breakfast and they don’t know how to take a simple order. Left without ordering!
- RDRicky DanielDec 14, 20252.0Food wasn't made correctly and then once we went up there and asked about it they said that they couldn't make it right and then didn't want to give us our money back and it was a headache would not recommend going to this location
- STSantalle TolbertDec 10, 20251.0Where do I start every time I come in the when it’s night shift nothing but the young adults constantly playing over people food . Their playing so much the food is cold and wrong half of the time there is a heavy set manger man who lets his crew do what they want . I even see them in the back smoking weed half of the time with the headset on the two young fellas with the dreads my host name was Monte. I asked for my food to be dropped fresh I always receive old food . They really need a new night crew about two people bring their order back in because it was wrong from them playing to much and talking about customers when they walk in.
- SOSanice OliveraNov 12, 20255.0Food was cold, but restaurant was so clean and that's important to me. The guy was so attentive and kind. Recommend
- CPCorey PloofOct 12, 20251.0One of the worst. Just moved nearby and my family loves the biggie meals. But every time we have gone there we either had very rude staff, or they messed up the order. I been giving it the benefit of doubt but this last order I couldn't eat. I had bacon in my chicken wrap. ( not ordered ). This made me uneasy as now the idea......what else. This was my last time going to this establishment.
Frequently Asked Questions About Wendy's
Is Commonwealth Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's on Commonwealth Avenue?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Is Wendy's on Commonwealth Avenue currently open?
Yes, this Wendy's location is open and committed to serving you every day.
Does this Wendy's location offer breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides through the website or app.
How can I place an order for pickup or delivery at this Wendy's?
You can order online via the Wendy's app, the website https://order.wendys.com, or use the drive-thru service at the location.
Are there any payment options accepted at Wendy's on Commonwealth Avenue?
This location accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I provide feedback or contact this Wendy's location?
You can contact customer care via live chat or phone at 888-624-8140, fill out the Wendy’s Customer Satisfaction Survey online, or call the restaurant directly at (904) 337-4117.
Where can I find Wendy's menu and nutritional information?
Menu and nutritional details are available on the Wendy's website and mobile app, with detailed nutrition and allergen info for each menu item.
Are there any nearby hotels for visitors planning to dine at Wendy's?
Yes, Comfort Suites West Jacksonville and Country Inn & Suites by Radisson are nearby hotels convenient for visitors planning to dine here.
What automotive services are close to Wendy's on Commonwealth Avenue?
Nearby automotive-related businesses include Jacksonville Tubes N Hoses LLC, Guardian Auto Glass, and Jacksonville Chrysler Jeep Dodge Ram Westside, which might be useful for customers needing vehicle services when visiting Wendy's.
Are there any recreational or wellness centers near this Wendy's location?
Yes, Select Physical Therapy and Jax Martial Arts by Train4Combat, LLC are nearby, offering wellness and recreational opportunities for visitors before or after dining.