Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,557 reviews
5 stars
560
4 stars
351
3 stars
269
2 stars
119
1 star
258
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food.
Food Quality
Several reviews mentioned cold or poorly prepared food, with some customers experiencing food safety concerns.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with some customers feeling disrespected or ignored.
Availability Issues
Customers frequently noted that the restaurant was out of popular menu items, leading to dissatisfaction.
- SOSanice OliveraNov 12, 20255.0Food was cold, but restaurant was so clean and that's important to me. The guy was so attentive and kind. Recommend
- CPCorey PloofOct 12, 20251.0One of the worst. Just moved nearby and my family loves the biggie meals. But every time we have gone there we either had very rude staff, or they messed up the order. I been giving it the benefit of doubt but this last order I couldn't eat. I had bacon in my chicken wrap. ( not ordered ). This made me uneasy as now the idea......what else. This was my last time going to this establishment.
- HHHorace HudsonOct 8, 20252.0This store is a joke poor service an don’t have what u order they seem to be out of half what u order
- LNLuke NapierSep 23, 20251.0This place sucks. Waited 30 minutes for my order. Come to find out, they never started it. Then after waiting 10 more minutes, they gave me the wrong order. Pathetic customer care. But, the ONE guy who tried to make it right was cool. No bad things to say about him. As a whole, that place sucks
- MDMonic DagherSep 16, 20254.0I'm ONLY rating this Wendy's with 4 stars because of this one particular young lady that was the most kind hearted fast food employee I've ever been face to face with. Otherwise, I would rate it zero starts if it was an option and if she wasn't there. So, hear me out guys.. this is what happened.
Frequently Asked Questions About Wendy's
Is Commonwealth Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 337-4117.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Commonwealth Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's on Commonwealth Avenue?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Is Wendy's on Commonwealth Avenue currently open?
Yes, this Wendy's location is open and committed to serving you every day.
Does this Wendy's location offer breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides through the website or app.
How can I place an order for pickup or delivery at this Wendy's?
You can order online via the Wendy's app, the website https://order.wendys.com, or use the drive-thru service at the location.
Are there any payment options accepted at Wendy's on Commonwealth Avenue?
This location accepts American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I provide feedback or contact this Wendy's location?
You can contact customer care via live chat or phone at 888-624-8140, fill out the Wendy’s Customer Satisfaction Survey online, or call the restaurant directly at (904) 337-4117.
Where can I find Wendy's menu and nutritional information?
Menu and nutritional details are available on the Wendy's website and mobile app, with detailed nutrition and allergen info for each menu item.
Are there any nearby hotels for visitors planning to dine at Wendy's?
Yes, Comfort Suites West Jacksonville and Country Inn & Suites by Radisson are nearby hotels convenient for visitors planning to dine here.
What automotive services are close to Wendy's on Commonwealth Avenue?
Nearby automotive-related businesses include Jacksonville Tubes N Hoses LLC, Guardian Auto Glass, and Jacksonville Chrysler Jeep Dodge Ram Westside, which might be useful for customers needing vehicle services when visiting Wendy's.
Are there any recreational or wellness centers near this Wendy's location?
Yes, Select Physical Therapy and Jax Martial Arts by Train4Combat, LLC are nearby, offering wellness and recreational opportunities for visitors before or after dining.