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Wendy's

3.1
(1521 reviews)

Business Details

1175 Dunn Ave, Jacksonville, FL
32218, United States
(904) 751-4645

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1175 Dunn Ave, Jacksonville, FL
32218, United States

Hours

Reviews

3.1
1,521 reviews
5 stars
459
4 stars
264
3 stars
236
2 stars
139
1 star
423

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unprofessional behavior from staff, particularly during busy hours.

Food Quality

Many reviews highlighted issues with food being cold, stale, or improperly prepared, leading to dissatisfaction.

Staff Attitude

While some staff were praised for their friendliness, many reviews noted rude or indifferent attitudes from employees, especially management.

Cleanliness

Several customers mentioned unsanitary conditions in the restaurant, including dirty restrooms and unkempt dining areas.
  • MH
    Marie Harris
    5 days ago
    2.0
    Everytime I come through the drive thru I have to either pull up or park. I always look behind me and there is no car in sight. They take 20 min for 2 bigger bags. I mostly don't stop because of this
  • TS
    Taneshia Sherman
    5 days ago
    3.0
    My order was rung up incorrectly but a young man helped to rectify the situation and I appreciate him for that. I was told that my issue couldn't be fixed by giving my money back via price adjustment but I could choose an item off the menu. I choose a medium chocolate frosty but I didn't consume it because I didn't trust it. I won't be going back. If it had not been for the young man who assisted me it would me no stars.
  • RK
    Roshanda Kitchen
    6 days ago
    5.0
    I went to Wendy’s yesterday and had the best experience with Jaquan and Carla. Jaquan play around but I was ok with it ,they both offered me the key chain for the frosty and I purchased one. I had just got off from work and was ready to get home and I stopped by Wendy’s and they both lifted my day up. I’m glad I didn’t go to the one at Rivercity bc that was my first thought. Thank you guys you really look like you enjoy your job. Mrs. Kitchen
  • ZZ
    Z
    Jan 30, 2026
    5.0
    Very chill and the food was hot, ready and delicious. Spacious parking lot with plenty of room to park. On the corner of a busy Dunn ave 4way so be careful when leaving this restaurant.
  • KH
    Kiearra Horton
    Jan 21, 2026
    4.0
    We ordered 5 of the #1, no bacon, & My initial order was made wrong but the manager & coworker on drive through corrected our order immediately & was very accommodating. The reason for the 4 stars is that the round of fries given after correcting our order was hard, & i can tell that 8 outta 10 your order will be wrong more than once. It's still a decent place to stop to eat!

Frequently Asked Questions About Wendy's

Is Dunn Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's at 1175 Dunn Ave, Jacksonville, FL?

Drive-thru is open Monday to Thursday from 7:00 AM to 12:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 12:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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