Wendy's

3.1
1505 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1175 Dunn Ave, Jacksonville, FL
32218, United States

Hours

Reviews

3.1
1,505 reviews
5 stars
453
4 stars
263
3 stars
235
2 stars
138
1 star
416

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and disorganization.

Food Freshness

Many reviews highlighted issues with food being served cold or stale, with several customers expressing disappointment in the quality.

Order Accuracy

Numerous complaints about incorrect orders, missing items, and poor handling of mobile and drive-thru orders.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.

Management Issues

Frequent mentions of poor management practices, including lack of oversight and ineffective handling of customer complaints.
  • AG
    Angel Garcia
    Nov 12, 2025
    1.0
    Went to this location for Veterans Day breakfastThey were out of eggs! I should have known better not to go to this location. It is one of the worst locations that Wendy's has in Jacksonville, very unprofessional staff. If you value your health and insanity , stay away from this wendy's location. The owner of this location should be a shame of themselves.
  • AA
    Aliya
    Oct 24, 2025
    5.0
    I went through the drive through and the food was fresh and hot. The service was quick, kind, and professional. The prices are always good. Definitely recommended and would return if on that side of town again...
  • NB
    Nola Bonner
    Oct 22, 2025
    5.0
    Mimi was on point with my Door Dash order!
  • LL
    Lindsey Labo
    Oct 16, 2025
    1.0
    Fly in the salad I ordered from here went inside returned the food everyone laughing and I asked for a refund she gave me half the money after I gave her back the all the food and a half cup of lemonade she said because the cup was half she wouldn't give me a entire refund and when I told her I want a full refund she said she wasn't going and give it to me and doesn't have to do anything I asked when asked her name she wouldn't give it me it
  • TD
    Tam D
    Sep 17, 2025
    1.0
    WARNING!!! DO NOT HAND THESE PEOPLE YOUR CARD OR SWIPE YOUR CARD AT THIS LOCATION!!! Use tap pay or cash when you pay at this restaurant. My credit card information was stolen at this location. I visited this restaurant on 9/10 and on 9/16 my card information was used at this restaurant. I am convinced that either their system is compromised or an employee stole my information because they were very nonchalant that this had occurred.

Frequently Asked Questions About Wendy's

Is Dunn Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.