Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and disorganization.
Food Freshness
Many reviews highlighted issues with food being served cold or stale, with several customers expressing disappointment in the quality.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and poor handling of mobile and drive-thru orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Management Issues
Frequent mentions of poor management practices, including lack of oversight and ineffective handling of customer complaints.
AG
Angel Garcia
Nov 12, 2025
1.0
Went to this location for Veterans Day breakfastThey were out of eggs! I should have known better not to go to this location. It is one of the worst locations that Wendy's has in Jacksonville, very unprofessional staff. If you value your health and insanity , stay away from this wendy's location. The owner of this location should be a shame of themselves.
AA
Aliya
Oct 24, 2025
5.0
I went through the drive through and the food was fresh and hot. The service was quick, kind, and professional. The prices are always good. Definitely recommended and would return if on that side of town again...
NB
Nola Bonner
Oct 22, 2025
5.0
Mimi was on point with my Door Dash order!
LL
Lindsey Labo
Oct 16, 2025
1.0
Fly in the salad I ordered from here went inside returned the food everyone laughing and I asked for a refund she gave me half the money after I gave her back the all the food and a half cup of lemonade she said because the cup was half she wouldn't give me a entire refund and when I told her I want a full refund she said she wasn't going and give it to me and doesn't have to do anything I asked when asked her name she wouldn't give it me it
TD
Tam D
Sep 17, 2025
1.0
WARNING!!! DO NOT HAND THESE PEOPLE YOUR CARD OR SWIPE YOUR CARD AT THIS LOCATION!!! Use tap pay or cash when you pay at this restaurant. My credit card information was stolen at this location. I visited this restaurant on 9/10 and on 9/16 my card information was used at this restaurant. I am convinced that either their system is compromised or an employee stole my information because they were very nonchalant that this had occurred.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 751-4645.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Dunn Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 1175 Dunn Ave, Jacksonville, FL?
Drive-thru is open Monday to Thursday from 7:00 AM to 12:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to 12:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 1175 Dunn Ave serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I place an order online or through an app for this Wendy's?
Yes, you can order through Wendy's official app or at order.wendys.com using the location-specific link.
What payment methods are accepted at this Wendy's?
The location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's offer delivery or takeout?
Yes, this Wendy's offers both delivery and takeout services.
How can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant. You can select menu items online to view details.
What are the dining options available at this Wendy's?
You can dine-in, use the drive-thru, or order delivery, but curbside pickup is not available at this location.
Which nearby restaurants could I visit before or after Wendy's?
Nearby dining options include Pizza Hut, KFC, Little Caesars Pizza, New China Restaurant, and Chinese Buffet, offering pizza, chicken, Asian cuisines, and more.
Are there any nearby automotive service stores near Wendy's?
Yes, nearby automotive services include Advance Auto Parts, Pep Boys, and AutoZone for parts, repairs, and accessories.
What nearby services can help me with shipping or financial needs when visiting Wendy's?
UPS Access Point location offers shipping services, Western Union provides money transfer services, and multiple ATMs like Chase ATM and LibertyX Bitcoin ATM are nearby.