Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
The cleanliness of the location is inconsistent, with some reviews noting clean facilities and others mentioning dirty dining areas.
Order Accuracy
Many customers reported issues with order accuracy, including missing items and incorrect orders.
Speed of Service
Service speed is also inconsistent; some customers experienced quick service, while others faced long waits or slow service.
KH
Kabibus Habibus
Nov 15, 2025
1.0
Absolutely terrible 25 minutes for food
GG
GatorGuy
Oct 22, 2025
3.0
It's Wendy's. Decently clean sometimes busy sometimes quick.
AH
Alexandra Hargis
Oct 12, 2025
5.0
This Wendy's is one of the most organized ones ive been to. Clean, new, and friendly employees. I've always prefered Wendy's over their rival
AD
alexander davalos
Oct 11, 2025
1.0
This place is awful. Customer service is an afterthought. Do not waste your time.
SR
seanna richards
Oct 6, 2025
1.0
didn't say the ice machine was down until after i paid for my meal so i had to go across the street to daily's to fill my drink up with ice, then the coke was flat, i ordered a 10 piece nugget meal & they gave me 9...fries were stale too...do better
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 337-4126.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 9-A Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 10911 Baymeadows Road?
Wendy's at 10911 Baymeadows Road is open Monday through Friday from 7:00 AM to midnight, and on Saturday and Sunday from 8:00 AM to midnight.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 10911 Baymeadows Road has a drive-thru open during regular business hours.
Can I order Wendy's food for delivery or takeout near this location?
Yes, this location offers both delivery and takeout. You can order through the Wendy's app or website to see if delivery is available at your address.
Is breakfast served at this Wendy's?
Yes, this Wendy's location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, cash, Discover, Mastercard, and Visa as payment options.
How can I provide feedback or contact the Wendy's at 10911 Baymeadows Road?
You can contact Wendy's customer care through live chat on their contact page, call 888-624-8140, fill out the customer satisfaction survey referencing your receipt, or directly call this location at (904) 337-4126.
Are there nearby places where I can grab coffee before or after visiting Wendy's?
Yes, Dutch Bros Coffee, a café and coffee shop, is nearby where you can enjoy coffee or smoothies before or after your Wendy's visit.
What fitness centers are close to Wendy's at this address if I want to work out after a meal?
Chuze Fitness and Bailey's Health & Fitness gyms are close nearby, so you can plan a workout after enjoying your meal at Wendy's.
Where can I find grocery stores or pharmacies near this Wendy's location?
Winn-Dixie supermarket and Walgreens pharmacy/convenience store are nearby for any grocery or health needs before or after dining at Wendy's.
Is there a credit union or bank near Wendy's that customers might visit?
VyStar Credit Union and Vystar Credit Union are nearby financial services you can use if you need banking while visiting the area.