Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,743 reviews
5 stars
491
4 stars
296
3 stars
291
2 stars
187
1 star
478
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.
Cleanliness
The restaurant was frequently described as dirty, with issues noted in both the dining area and restrooms.
Management Concerns
Several customers expressed dissatisfaction with management's handling of staff and customer service, indicating a lack of professionalism.
- JMJohn & MandyDec 30, 20251.0Very disappointed. Had to wait for food. Fries were not done. Cold. Soggy. No condiments. No drink machine. Dirty and smelled funky. Watches four incorrect orders get fixed while I waited. 2 of those were drive thru. Praying that food doesn’t make me sick. Old dirty carpet. Tables were filthy. Cleaned mine as best I could. Would not recommend you stop. Must be still open due to the Home Depot behind it and the contractors stopping. Very disappointed in the quality of food for the price I paid. Will not be back and will warn others to avoid.
- KKkaren kotlarDec 29, 20255.0Great staff...super helpful...especially Honesty who gave us lots info about the food very enthusiastically...much appreciated!
- XAXray ATMCDec 24, 20252.0Ordered a classic chicken combo. halfway through my sandwich and as I’m chewing I bite into something hard. Behold the plastic clip that I have only seen on loaves of bread
- CCCashaeDec 16, 20251.0Sent my daughter inside to grabs something to eat real quick and she immediately came back say that a manager was yelling at an employee like they was a child and I know it’s not my business but if u want my business you gotta treat your employees better until then i will not be spending my money in this location
- ACAhna CohenDec 14, 20251.0These employees have the audacity to be rude…on the northside of duval county. be safe…keep that energy. a driveby gon happen and you gon be on a t shirt. this is duval county stop playin go be rude in boca raton or tallahassee or something. stop being unnecessarily disrespectful to customers. literally rude for no reason. next person that’s rude to me there i’m suing. I’m so serious too.
Frequently Asked Questions About Wendy's
Is Lem Turner Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 12135 Lem Turner Rd, Jacksonville, FL?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and Saturday to Sunday from 8:00 AM to midnight.
Does this Wendy's location offer dine-in, takeout, and delivery options?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services where available.
How can I order food from Wendy's at this location?
You can order online via Wendy's app or through their website at https://order.wendys.com by selecting this location.
What payment methods are accepted at Wendy's on Lem Turner Rd?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition info are available on Wendy's website or mobile app. Visit https://menu.wendys.com to view details.
Is there a nearby pharmacy or grocery store close to Wendy's at Lem Turner Rd?
Yes, Walmart Pharmacy and Walmart Grocery Pickup and Delivery are located nearby, convenient for combining your visit with shopping needs.
Can I find other fast food or sandwich options near this Wendy's?
Nearby you can find other fast food restaurants like China Wok, Subway, and Larry's Giant Subs for more dining variety.
Are there any electronics or mobile phone stores near Wendy's?
Yes, Boost Mobile Local, RadioShack, and T-Mobile stores are close by if you need mobile or electronics services before or after your meal.
How can I leave feedback or contact Wendy's at 12135 Lem Turner Rd?
You can contact Wendy's Customer Care through their live chat or call (904) 768-5965. Feedback can also be submitted via the Wendy's Customer Satisfaction Survey online.