Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
1,731 reviews
5 stars
488
4 stars
295
3 stars
291
2 stars
184
1 star
473
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong modifications.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold, stale, or poorly prepared items.
Service Speed
Many reviews highlighted slow service, both in the drive-thru and inside the restaurant, leading to long wait times.
Staff Attitude
Several customers experienced rude or unprofessional behavior from staff, particularly at the drive-thru.
Cleanliness
The restaurant was frequently described as dirty, with reports of filthy bathrooms and unkempt dining areas.
- MSMichelle SmithNov 10, 20251.0Went for a frosty and they had no frostys...what a disappointment!
- AMAngela MitchellNov 8, 20255.0Great food, perfect temperature!!! The burger was juicy and delicious.
- EJEboni JNov 6, 20251.0Asked employee if cookies where fresh, bought the cookies, too hard to eat. After going back up to the counter and employee mentions the cookie and I let her know that they were too hard. She replied "I should have came earlier then" The manager was standing there with nothing to say. These corporations are waisting their money paying these people who are NOT here to serve food or customer service, just to punch a clock and collect a paycheck.
- MTMaya TOLJNov 5, 20255.0Andrea and manager both were extremely pleasant and efficient 🥰best food Ive ever had at any Wendys location nationwide. Ten stars 🤲🤲🤲
- KOKimberly OwensOct 15, 20251.0Worst Wendy's ever! Never get order correct. Stale buns. Sorry for bad review, but this is not the first time for incorrect order.
Frequently Asked Questions About Wendy's
Is Lem Turner Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 768-5965.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lem Turner Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 12135 Lem Turner Rd, Jacksonville, FL?
The drive-thru is open Monday to Friday from 7:00 AM to midnight, and Saturday to Sunday from 8:00 AM to midnight.
Does this Wendy's location offer dine-in, takeout, and delivery options?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services where available.
How can I order food from Wendy's at this location?
You can order online via Wendy's app or through their website at https://order.wendys.com by selecting this location.
What payment methods are accepted at Wendy's on Lem Turner Rd?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
Where can I find Wendy's menu and nutritional information?
Menu and nutrition info are available on Wendy's website or mobile app. Visit https://menu.wendys.com to view details.
Is there a nearby pharmacy or grocery store close to Wendy's at Lem Turner Rd?
Yes, Walmart Pharmacy and Walmart Grocery Pickup and Delivery are located nearby, convenient for combining your visit with shopping needs.
Can I find other fast food or sandwich options near this Wendy's?
Nearby you can find other fast food restaurants like China Wok, Subway, and Larry's Giant Subs for more dining variety.
Are there any electronics or mobile phone stores near Wendy's?
Yes, Boost Mobile Local, RadioShack, and T-Mobile stores are close by if you need mobile or electronics services before or after your meal.
How can I leave feedback or contact Wendy's at 12135 Lem Turner Rd?
You can contact Wendy's Customer Care through their live chat or call (904) 768-5965. Feedback can also be submitted via the Wendy's Customer Satisfaction Survey online.