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Wendy's

3.3
(850 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15236 Max Leggett Parkway, Jacksonville, FL
32218, United States

Hours

Reviews

3.3
850 reviews
5 stars
281
4 stars
167
3 stars
114
2 stars
71
1 star
217

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction with the overall food quality.

Customer Service

Numerous reviews highlighted rude or unprofessional behavior from staff, particularly in the drive-thru, contributing to a negative customer experience.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, or items not prepared as requested.

Cleanliness and Atmosphere

Some customers noted that the location appeared unclean or poorly maintained, impacting their overall impression of the restaurant.

Wait Times

Customers frequently mentioned long wait times in both the drive-thru and lobby, often exacerbated by understaffing.
  • AA
    Andy Anderson
    Dec 31, 2025
    1.0
    Everything is atrocious at this location
  • PB
    paul bowling
    Dec 21, 2025
    1.0
    Food was below average even for Wendy’s. Stale bread, cold nuggets, etc. The employee working the drive thru between 7:45-8 pm on 12/21 was obnoxious and very rude. We didn’t get straws, condiments or napkins and everything was thrown into 2 bags. (5 meals) He was sarcastic, rude and obviously didn’t want to be working.
  • CC
    Christine
    Dec 20, 2025
    2.0
    Listen, I get that working in fast food can suck but I did nothing wrong to these people. I was polite and quick to order. But somehow I ended up with a meatless burger, cold fries, and a barely filled drink with an attitude to boot. My son’s food was fine which is why they got 2 stars.
  • BE
    brandi Alford “BrandiRae” estep
    Dec 17, 2025
    1.0
    Food was not good
  • BS
    Brandon Summerville
    Nov 29, 2025
    1.0
    Drive through employee was very rude and the food was cold and hard.

Frequently Asked Questions About Wendy's

Is Airport Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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