Food Quality
Many customers reported receiving cold, stale, or incorrect food items, leading to dissatisfaction with the overall food quality.
Customer Service
Numerous reviews highlighted rude or unprofessional behavior from staff, particularly in the drive-thru, contributing to a negative customer experience.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, or items not prepared as requested.
Cleanliness and Atmosphere
Some customers noted that the location appeared unclean or poorly maintained, impacting their overall impression of the restaurant.
Wait Times
Customers frequently mentioned long wait times in both the drive-thru and lobby, often exacerbated by understaffing.