Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.
Customer Service
Numerous reviews highlighted rude or unprofessional behavior from staff, particularly in the drive-thru, contributing to a negative customer experience.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, missing items, or items not prepared as requested.
Wait Times
Customers frequently mentioned long wait times in the drive-thru and for food orders, often leading to frustration.
Cleanliness and Atmosphere
While some customers noted cleanliness and friendly service, others reported a lack of cleanliness and a negative atmosphere.
AA
Andy Anderson
Dec 31, 2025
1.0
Everything is atrocious at this location
PB
paul bowling
Dec 21, 2025
1.0
Food was below average even for Wendy’s. Stale bread, cold nuggets, etc. The employee working the drive thru between 7:45-8 pm on 12/21 was obnoxious and very rude. We didn’t get straws, condiments or napkins and everything was thrown into 2 bags. (5 meals) He was sarcastic, rude and obviously didn’t want to be working.
CC
Christine
Dec 20, 2025
2.0
Listen, I get that working in fast food can suck but I did nothing wrong to these people. I was polite and quick to order. But somehow I ended up with a meatless burger, cold fries, and a barely filled drink with an attitude to boot. My son’s food was fine which is why they got 2 stars.
BE
brandi Alford “BrandiRae” estep
Dec 17, 2025
1.0
Food was not good
RR
Rick
Nov 19, 2025
1.0
Is best to call ahead to this location and just ask what did they have because if you do an order through the app chances are the restaurant will just tell you that they’re out of that food and then be lucky if you can get anyone in the phone to get your money reimbursed
To top it off I don’t understand why every time I come here it doesn’t matter who is at the window they all ask me to back up behind the yellow pole and then pull back up, don’t even give me a reason to back up 15 feet then pull back up to the window please make it make since
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on Max Leggett Parkway?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight; Friday from 7:00 AM to 1:00 AM; Saturday from 8:00 AM to 1:00 AM; and Sunday from 8:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
Can I order Wendy's food for delivery or takeout?
Yes, Wendy's offers delivery where available and takeout options. You can order through their app, website, or selected delivery providers.
What payment methods are accepted at Wendy's on Max Leggett Parkway?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (904) 518-4431 or reach out via the Wendy's contact page or customer satisfaction survey online.
Where can I find Wendy's menu and nutritional information?
Menus and nutritional details are available online at their menu website or through the mobile app. Nutrition posters are also displayed in-restaurant.
Is there a Wendy's app for ordering food?
Yes, you can download the Wendy's app to place orders for pickup or delivery.
What nearby places can I visit before or after dining at Wendy's on Max Leggett Parkway?
Nearby places include Hobby Lobby for arts and crafts shopping, Mellow Mushroom for pizza and sandwiches, and Outback Steakhouse for American dining options.
Are there medical facilities near Wendy's on Max Leggett Parkway for quick access?
Yes, several nearby medical centers such as Park Avenue Dermatology, UF Health Neuroscience Institute, and Southeast Orthopedic Specialists Northside are close by for your convenience.
Can I combine a visit to Wendy's with grocery shopping nearby?
Absolutely! ALDI USA, a grocery store and supermarket, is conveniently located nearby, making it easy to grab groceries and food from Wendy's in one trip.