Wendy's

3.5
1459 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
15236 Max Leggett Parkway, Jacksonville, FL
32218, United States

Hours

Reviews

3.5
1,459 reviews
5 stars
519
4 stars
328
3 stars
226
2 stars
111
1 star
275

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff and long wait times.

Food Quality

Many reviews mentioned cold or improperly prepared food, with some customers receiving incorrect orders.

Cleanliness

Some customers noted that the restaurant was unclean or poorly maintained.

Positive Experiences

A few customers praised the friendly staff and good service during their visits.

Management Concerns

Several reviews highlighted issues with management, including rudeness and lack of organization.
  • SW
    Stacey Williams
    Nov 11, 2025
    1.0
    I walked in and asked for my order to be made to order (everything made fresh) heard the cashier say it to the crew and they repeated it back...waited in the lobby for 20 minutes drove 6 minutes to my house only thing hot was the nuggets! Fries cold and burgers cold.....
  • WW
    William
    Nov 4, 2025
    5.0
    Everything you can ask for at Wendy's.
  • BS
    Briana Simon
    Oct 30, 2025
    1.0
    order wrong and waited over 20 not during rush hour. There were 3 additional cars waiting as well with wrong orders off to the side.
  • MF
    Michael Firman
    Oct 8, 2025
    1.0
    My wife ordered via mobile app 15 minutes before she got there. When she pulled up they still instructed her to pull into a parking spot and also informed her there was no ice. So Luke warm drink it is. Seriously? She waits 8 minutes and the women walks to her window and hands her the bag, says nothing and walks away. No straw for the drink. Fries cold and drink is warm. Will not be visiting this Wendy's establishment again. This location needs to do better.
  • EH
    Eston Hedrick
    Oct 5, 2025
    1.0
    October 5th at 1223 a.m., although the time online and the time on the store says that they are open until 1:00 a.m. all the employees were in there vehicles visually smoking marijuana instead of running the store until closing time. It's literally every single time I come to this Wendy's there's a problem. Why is it so hard for this store to function correctly and be available?

Frequently Asked Questions About Wendy's

Is Airport Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.