Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.
Food Quality
Customers reported issues with food quality, including cold, stale, or poorly prepared items, leading to dissatisfaction.
Management Issues
Frequent mentions of poor management and disorganization, with calls for better training and oversight of staff.
Customer Experience
While some customers praised individual employees for their service, the overall experience was marred by negative interactions and service delays.
ST
Sunless TropicalTans
Dec 10, 2025
1.0
Rude employees and they playing around and carrying on like a bunch of kids with no home training…food gross., don’t waste your time or money.. at least with this location.,.
TT
Tik Tok
Dec 10, 2025
1.0
trash
MM
Michelle
Dec 10, 2025
1.0
Came in today just a few mins ago and the MANAGER refused to honor boo book coupons that don’t expire until the 31st of this month and today is only the 10th! Don’t sell the coupons if u are not going to honor them! On top of that there’s always been issues at this location over the years so don’t believe the good reviews bc they can post their own reviews…this place is trash and this is the last time I eat at any Wendy’s bc on top of this issue anytime I’ve brought in the coupons THAT THEY SOLD TO ME, these peons ALWAYS roll their eyes and act like it’s a problem and I’m taking this issue to the bbb
JG
Joel Glynn
Nov 15, 2025
4.0
They took a really long time to make the order and there were only two customers there in drive thru. From when I ordered until when they brought it out it took 21 minutes.
MT
Maya TOLJ
Nov 12, 2025
2.0
Update/ 2026:
Very nice counter people as always but terrible food! idk whats going on at this location but serving completely Cold burgers shouldnt be the norm, sorry! Do you want to eat cold fast food?? lol 😜😜😜
Every time I come here, people are super nice.But seeing set of 6 customers are waiting at the counter and then I leave and walk around for 2 miles and come back and still the same customer's lighting.It just happened three times I hate to be rude but it's impossible for everyone to have to wait one hour from one meal every single time! You guys got improve somehow 🙏🙏🙏
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does this Wendy's offer delivery and how can I order?
Yes, delivery is available where offered. You can order through the Wendy's app or at order.wendys.com by selecting this location.
Is breakfast served at this Wendy's location?
Yes, breakfast is served including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard and Visa for payment.
How can I contact this Wendy's for feedback or questions?
You can contact this Wendy's at (904) 265-2596 or provide feedback via the Wendy's Customer Care online contact page or their customer satisfaction survey.
Are there any nearby fast food restaurants around this Wendy's?
Nearby fast food restaurants include Burger King, McDonald's, Whataburger, and KFC, all great alternatives or options to visit before or after your meal.
What nearby medical facilities are close to this Wendy's?
Nearby medical options include St. Vincent's Primary Care Oakleaf and Ascension Medical Group St. Vincent's Primary Care, helpful if you have healthcare needs before or after visiting Wendy's.
Are there shopping options near this Wendy's location?
Nearby shopping options include CVS Beauty, Famous Footwear, AT&T mobile phone store, and iFix and Restore for device repairs and accessories.
Can I find nutrition and allergen information for this Wendy's?
Yes, nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant. Just select a menu item and look for the 'Nutrition & Allergens' link.
Is this Wendy's location currently open and what are its standard hours?
Yes, this Wendy's is currently open. Standard dine-in hours are 7:00 AM to midnight Monday through Thursday, 7:00 AM to 1:00 AM Friday and Saturday, and 8:00 AM to midnight on Sunday.