Brand Certified
Wendy's
2.8(1382 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
9510 Applecross Rd., Jacksonville, FL
32222, United States
Certified by Wendy's • Feb 22, 2026
(904) 265-2596
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/fl/jacksonville/9510-applecross-rd
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
2.8
1,382 reviews
5 stars
321
4 stars
247
3 stars
167
2 stars
131
1 star
516
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness, while others are criticized for rudeness and unprofessional behavior.
Food Quality
Many customers reported issues with food quality, including cold or poorly prepared items, while a few praised the freshness and taste of the food.
Service Speed
Numerous reviews highlight slow service and long wait times, often requiring customers to pull forward and wait for their orders.
Management Issues
Several reviews indicate poor management and organization at this location, leading to repeated complaints about service and food quality.
- KLkasha littleJan 27, 20265.0This Wendy’s has the best customer service, I was serviced by Latara . She was really nice and friendly.she double checked and made sure everything I ordered was in the bag . I highly recommend this Wendy’s !!!!!!!!!
- CSCharlotte StephensJan 18, 20261.0This store SUCKS, every time I go here they never have the Taco salad, Never, this made the 5th time I've ordered and they did not have. And they never have the crunches for the caramel crunch 😡😡 Maybe keep up with your inventory better, ill drive 20 min further, than to go here ever again, DONE!!!
- STSunless TropicalTansDec 10, 20251.0Rude employees and they playing around and carrying on like a bunch of kids with no home training…food gross., don’t waste your time or money.. at least with this location.,.
- TTTik TokDec 10, 20251.0trash
- MMMichelleDec 10, 20251.0Came in today just a few mins ago and the MANAGER refused to honor boo book coupons that don’t expire until the 31st of this month and today is only the 10th! Don’t sell the coupons if u are not going to honor them! On top of that there’s always been issues at this location over the years so don’t believe the good reviews bc they can post their own reviews…this place is trash and this is the last time I eat at any Wendy’s bc on top of this issue anytime I’ve brought in the coupons THAT THEY SOLD TO ME, these peons ALWAYS roll their eyes and act like it’s a problem and I’m taking this issue to the bbb
Frequently Asked Questions About Wendy's
Is Oakleaf Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does this Wendy's offer delivery and how can I order?
Yes, delivery is available where offered. You can order through the Wendy's app or at order.wendys.com by selecting this location.
Is breakfast served at this Wendy's location?
Yes, breakfast is served including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard and Visa for payment.
How can I contact this Wendy's for feedback or questions?
You can contact this Wendy's at (904) 265-2596 or provide feedback via the Wendy's Customer Care online contact page or their customer satisfaction survey.
Are there any nearby fast food restaurants around this Wendy's?
Nearby fast food restaurants include Burger King, McDonald's, Whataburger, and KFC, all great alternatives or options to visit before or after your meal.
What nearby medical facilities are close to this Wendy's?
Nearby medical options include St. Vincent's Primary Care Oakleaf and Ascension Medical Group St. Vincent's Primary Care, helpful if you have healthcare needs before or after visiting Wendy's.
Are there shopping options near this Wendy's location?
Nearby shopping options include CVS Beauty, Famous Footwear, AT&T mobile phone store, and iFix and Restore for device repairs and accessories.
Can I find nutrition and allergen information for this Wendy's?
Yes, nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant. Just select a menu item and look for the 'Nutrition & Allergens' link.
Is this Wendy's location currently open and what are its standard hours?
Yes, this Wendy's is currently open. Standard dine-in hours are 7:00 AM to midnight Monday through Thursday, 7:00 AM to 1:00 AM Friday and Saturday, and 8:00 AM to midnight on Sunday.
Brand Certified Facts from Wendy's
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Certified February 22, 2026Yext Knowledge Graph
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