Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.8
1,373 reviews
5 stars
316
4 stars
246
3 stars
167
2 stars
130
1 star
514
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some customers receiving incorrect orders.
Staff Attitude
Numerous complaints highlighted unprofessional and unfriendly behavior from employees.
Drive-Thru Issues
Customers experienced significant delays in the drive-thru, often being asked to pull forward and wait for their orders.
Management Concerns
Several reviews suggested a need for better management and staff training to improve overall service.
- JGJoel GlynnNov 15, 20254.0They took a really long time to make the order and there were only two customers there in drive thru. From when I ordered until when they brought it out it took 21 minutes.
- MTMaya TOLJNov 12, 20251.0Every time I come here, people are super nice.But seeing set of 6 customers are waiting at the counter and then I leave and walk around for 2 miles and come back and still the same customer's lighting.It just happened three times I hate to be rude but it's impossible for everyone to have to wait one hour from one meal every single time! You guys got improve somehow 🙏🙏🙏
- DWDenver WellsNov 12, 20251.0Slow, incompetent service.
- KCKatharina Baker CoradoNov 8, 20255.0I had a bad order, called the store and spoke to Kathy (Manager). She took care of my problem right away. She was very sincere, empathetic and courteous. Thank you
- JSJose E. SerranoOct 17, 20255.0Best fast food burger! Frosty awesome.
Frequently Asked Questions About Wendy's
Is Oakleaf Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 265-2596.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Oakleaf Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at this Wendy's location?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does this Wendy's offer delivery and how can I order?
Yes, delivery is available where offered. You can order through the Wendy's app or at order.wendys.com by selecting this location.
Is breakfast served at this Wendy's location?
Yes, breakfast is served including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard and Visa for payment.
How can I contact this Wendy's for feedback or questions?
You can contact this Wendy's at (904) 265-2596 or provide feedback via the Wendy's Customer Care online contact page or their customer satisfaction survey.
Are there any nearby fast food restaurants around this Wendy's?
Nearby fast food restaurants include Burger King, McDonald's, Whataburger, and KFC, all great alternatives or options to visit before or after your meal.
What nearby medical facilities are close to this Wendy's?
Nearby medical options include St. Vincent's Primary Care Oakleaf and Ascension Medical Group St. Vincent's Primary Care, helpful if you have healthcare needs before or after visiting Wendy's.
Are there shopping options near this Wendy's location?
Nearby shopping options include CVS Beauty, Famous Footwear, AT&T mobile phone store, and iFix and Restore for device repairs and accessories.
Can I find nutrition and allergen information for this Wendy's?
Yes, nutrition and allergen information is available on the Wendy's menu website, mobile app, and in-restaurant. Just select a menu item and look for the 'Nutrition & Allergens' link.
Is this Wendy's location currently open and what are its standard hours?
Yes, this Wendy's is currently open. Standard dine-in hours are 7:00 AM to midnight Monday through Thursday, 7:00 AM to 1:00 AM Friday and Saturday, and 8:00 AM to midnight on Sunday.