Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,525 reviews
5 stars
479
4 stars
280
3 stars
219
2 stars
152
1 star
395
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and attitude.
Food Quality
Numerous reviews highlighted issues with food quality, including cold, overcooked, or incorrect orders.
Wait Times
Customers frequently complained about long wait times in the drive-thru, even for mobile orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms.
Inconsistency
There were mixed experiences regarding food freshness and service, with some customers reporting great service while others had terrible experiences.
- JJJephOct 25, 20254.0Folks here are doing a good job serving us..just b patient wid em..def homeless- friendly 🙂
- NTNanette TurnerSep 30, 20255.0Drive-thru was quick and food was hot, especially the fries!
- BSBen StettnerSep 13, 20251.0I've always ended up living down the street from a Wendy's. I moved next to this one3 years ago. And I have to say, this one is the absolute worst. They close when they want The food is either always cold or wrong. Be prepared to be in line for an hour and half for a dave single.
- AFAndrew FernandezSep 9, 20251.0I placed a mobil order last night for 2 biggie bags with 2 sweet teas and frosty i placed order at 11.20 pm 40 minutes before close I arrive at 11 30 when I get to the 2nd window the man who is the manager on shift states rudely we dont have a frosty for you and do you want a refund I state yes the man gives me my money back in changed 8 quarters and nickles which be never asked me if I wanted my change that way than hands me 2 unsweetened sweet tea as well I had to wait in the drive through for 10 minutes so I can get my food so the order was placed 20 mins before I get my food terrible experience and when the food was ready he hanged it out the window and I had to grab it how rude can you be for what reason whag did I do to you can play the video and see in my car great honda look at the video and the audi from him the register to him speaking with me i say this so you can upgrade your staff who knows what they did yo my food after he got upset because I wanted my refund for a frosty in all change so you mean to tell me you had no dollar bills please looonatvthe camera and audio at 11 30 to 1145 grey honda accord this happen the date of September 9th 2025 yesterday
- MHmarek HallAug 9, 20251.0The food here is great, but the customer service is terrible. The staff come across as snobby and entitled — when you say ‘thank you,’ there’s no response, and overall they’re just rude. I’ve never had such poor service at a fast food place. I won’t be returning to this Wendy’s and will use Uber Eats from now on instead.
Frequently Asked Questions About Wendy's
Is Baymeadows Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 731-8595.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Baymeadows Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at the Wendy's on 8625 Baymeadows Road?
Drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to midnight.
Is the Wendy's at Baymeadows Road currently open?
Yes, the Wendy's on Baymeadows Road is open and committed to serving quality food every day.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order combos, sandwiches, coffee, and sides via their website or mobile app.
How can I order food from this Wendy's location online?
You can order online via the Wendy's website or mobile app at https://order.wendys.com.
What payment options are accepted at Wendy's on Baymeadows Road?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on their menu website, mobile app, and in-restaurant nutrition posters.
How can I contact Wendy's Baymeadows location for feedback or questions?
Call them directly at (904) 731-8595 or use the live chat and contact forms on the Wendy's website.
Are there other Wendy's locations near the Baymeadows road restaurant?
Yes, there are other nearby Wendy's restaurants that you can visit if this location is busy or you are exploring the area.
What Indian restaurants are nearby Wendy's on Baymeadows Road?
Nearby Indian dining options include Karma Indian Restaurant, Chatpatay, India House, and Minerva Indian Restaurant.
What other dining or entertainment spots are close to Wendy's on Baymeadows Road?
You can visit Red Chilies restaurant, Taco Way taco restaurant, or enjoy events at River City Arts and Event Center near Wendy's.