Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,486 reviews
5 stars
505
4 stars
306
3 stars
233
2 stars
130
1 star
312
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported receiving old, cold, or undercooked food, including burgers and fries.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Several customers noted unsanitary conditions, including dirty facilities and expired food items.
Staff Behavior
Customers frequently mentioned rude or unprofessional behavior from employees, impacting their overall experience.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and unresponsive, with multiple customers experiencing issues.
- JSJacob SheeksNov 15, 20251.0Ordered a Coffee drink and had Curdled milk in the drink.
- JRJohnny RetzNov 7, 20251.0Can't fix a simple hamburger right. They must be slow
- LLLUVENIA765Oct 23, 20252.0I ordered the bacon double stack big bag special the fries were good and hot the nuggets were good but the bacon double stack was old and I do mean old the cheese was dead on it wasn't even melted the meat was so dark and flat no life left in it even trying to heat it up you know I could have went anywhere else I went to Wendy's and this is what I get it's sad that people will serve you old food when you are spending your hard earned money nobody in their right mind wants old food you can stay home and reheat something old.....get it together!!!!
- YPYourSafe PlaceSep 13, 20253.0Bit into a baconator and got a mouthful of vinegar.
- FSFCS SensaiAug 19, 20251.0No longer serving real lettuce; nor lettuce wrapped. Most people online praised your brand, for dieting….that probably is going to ruin it..
Frequently Asked Questions About Wendy's
Is Normandy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jacksonville, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jacksonville, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (904) 378-1290.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Normandy Wendy’s serve breakfast?
Yes, this Wendy’s location in Jacksonville, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at this Wendy's location?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Jacksonville, FL serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from this Wendy's location?
You can order food through the Wendy's mobile app or online at order.wendys.com by selecting this location before placing your order.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Does this Wendy's offer delivery and dine-in options?
Yes, delivery is available where offered, and you can also dine in at this location.
How can I provide feedback or contact this Wendy's directly?
You can contact the Customer Care team via live chat or phone at 888-624-8140, use Wendy’s customer satisfaction survey online, or call this location directly at (904) 378-1290.
Is delivery available at this Wendy's location near me?
To check delivery availability, use the Wendy's app or visit order.wendys.com and enter your delivery address to see if delivery is offered at your location.
Are there any nearby medical or dental services close to Wendy’s?
Yes, nearby services include Jax Multispecialty Dental Center - Normandy and JR Dental, offering dental care options for customers visiting Wendy’s.
What nearby places can I visit before or after dining at Wendy's on Normandy Blvd?
Nearby are Walgreens for pharmacy needs, MyEyeDr. for eyewear and optometry services, and Golden Corral Buffet & Grill if you want to try other dining options in the area.
Which nearby stores can assist with mobile phone or electronics needs close to Wendy’s?
Nearby stores for mobile phone and electronics needs include 10,000 Cellphones Jax West, AT&T Store, Metro by T-Mobile, and RadioShack.