Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,496 reviews
5 stars
509
4 stars
308
3 stars
234
2 stars
132
1 star
313
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or undercooked items, and missing ingredients.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the restaurant.
Staff Attitude
There were numerous complaints about staff being unprofessional, rude, and unhelpful.
Inconsistency
The quality of food and service varied greatly, with some customers having positive experiences while many others reported significant issues.
- JNJason NealDec 26, 20251.0Rude customer service. The manager talks to you like she has no home training.
- HGHouston's GarageDec 21, 20251.0Waited over 20mins for my food in the drive through.
- EJEric JDec 13, 20255.0The employee was very nice, friendly and professional. I would continue going there often. The food was got and delicious 😋.
- CSCheryl ShaverDec 1, 20255.0I just went in for a chocolate frosty this time and it was great 😃
- JSJacob SheeksNov 15, 20251.0Ordered a Coffee drink and had Curdled milk in the drink.
Frequently Asked Questions About Wendy's
Is Normandy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru service at this Wendy's location?
The drive-thru is open Monday to Thursday from 7:00 AM to midnight, Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 8:00 AM to midnight.
Does this Wendy's location offer breakfast?
Yes, this Wendy's in Jacksonville, FL serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I order food from this Wendy's location?
You can order food through the Wendy's mobile app or online at order.wendys.com by selecting this location before placing your order.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa at this location.
Does this Wendy's offer delivery and dine-in options?
Yes, delivery is available where offered, and you can also dine in at this location.
How can I provide feedback or contact this Wendy's directly?
You can contact the Customer Care team via live chat or phone at 888-624-8140, use Wendy’s customer satisfaction survey online, or call this location directly at (904) 378-1290.
Is delivery available at this Wendy's location near me?
To check delivery availability, use the Wendy's app or visit order.wendys.com and enter your delivery address to see if delivery is offered at your location.
Are there any nearby medical or dental services close to Wendy’s?
Yes, nearby services include Jax Multispecialty Dental Center - Normandy and JR Dental, offering dental care options for customers visiting Wendy’s.
What nearby places can I visit before or after dining at Wendy's on Normandy Blvd?
Nearby are Walgreens for pharmacy needs, MyEyeDr. for eyewear and optometry services, and Golden Corral Buffet & Grill if you want to try other dining options in the area.
Which nearby stores can assist with mobile phone or electronics needs close to Wendy’s?
Nearby stores for mobile phone and electronics needs include 10,000 Cellphones Jax West, AT&T Store, Metro by T-Mobile, and RadioShack.