Several customers reported slow service and feeling ignored, particularly when compared to regular patrons.
Food Quality
While many enjoyed the food, there were complaints about blandness and low-quality items, particularly in breakfast dishes.
Atmosphere
The diner has a cozy, welcoming atmosphere, but cleanliness and organization were noted as concerns by some customers.
Pricing
Customers expressed mixed feelings about pricing, with some finding it reasonable while others considered it high for the quality received.
Staff Friendliness
Many reviews highlighted the friendliness and attentiveness of the staff, contributing positively to the dining experience.
MP
MJ Philly
Nov 18, 2025
5.0
Great local staple. Staff beyond nice, and food is scrumptious.
JM
Jenky Madrid
Nov 14, 2025
5.0
The breakfast was so great, I love the eggs
HC
Heather Cortez
Nov 9, 2025
5.0
Great food and service for our first time at the diner! We will definitely be back
JG
Johanna Gutierrez
Oct 27, 2025
1.0
I will never go to this establishment again, and I’m a great tipper! Not my first time there either. On Sunday I walked in and sat at the bar, I noticed it was packed as usual. It was just me and a friend. After 10 minutes waiting, no acknowledgment not even to let us know that they would be right with us, NOTHING. They walked by us at least 5 to 6 time no water no coffee no hello. But what really got me, was a guy (I’m sure he Was a regular ) sat next to me after waiting and waiting. The waitress automatically served him his tea, said hello, and brought him his order. Still, I’m sitting next to him and she didn’t even acknowledge me. Again now it’s been 15 minutes. Other tables came and sat, and they got served before I did. At that point, I was over it. I got up and left. I will never come again. It’s too bad because I really like that place.😡😡😡
RF
Ryan Forster
Oct 26, 2025
1.0
If you ever want to feel like a ghost then this is the place for you. Staff makes sure the regulars are taken care of. Amazingly enough they have regulars here really. Walked out after 10 minutes of wating for someone to even look at me, and it wasn't even busy.
What are the regular opening hours of University Diner?
University Diner is open every day from 7:00 AM to 2:30 PM.
Does University Diner offer delivery and pickup services?
Yes, University Diner offers both in-store pickup and delivery services.
Can I order takeout from University Diner?
Yes, takeout is available daily from 7:00 AM to 2:30 PM.
Where is University Diner located?
University Diner is located at 5959 Merrill Rd, Jacksonville, FL 32277, USA.
What types of food categories does University Diner specialize in?
University Diner specializes in American diner fare including breakfast, pancakes, sandwiches, and offers vegetarian options.
What is the price range at University Diner?
The price range at University Diner is considered moderate (Price Range: TWO).
What is the best way to contact University Diner?
You can contact University Diner by phone at +1 904-762-3433 or visit their website at https://universitydiners.com.
Are there any ice cream shops near University Diner?
Yes, nearby ice cream shops include Dairy Queen and Funnel Cake Spot, great places to visit for a sweet treat after your meal.
What automotive services are available near University Diner?
Nearby automotive services include Arlington Tire & Service Center for tire and oil changes, Action Transmission Specialists, and U-Haul Neighborhood Dealer for truck rentals.
Are there any other restaurants around University Diner?
Yes, several nearby restaurants include Taco Bell, Burger King, Church's Chicken, and Clift Restaurant & Lounge for a variety of dining options.