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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude behavior and unprofessionalism from certain employees.
Smoothie Quality
Several customers expressed dissatisfaction with the quality of smoothies, noting issues with watery consistency and poorly blended drinks, while others enjoyed the flavors and freshness.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.
Cleanliness and Atmosphere
The location is generally described as clean and welcoming, with a pleasant atmosphere, although some customers noted issues with pest control.
Order Accuracy
There are frequent complaints about incorrect orders and items missing from orders, leading to frustration among customers.
AA
Ashley
Oct 28, 2025
1.0
The worker at the window was very rude and not professional. I don't want to spend my hard earned money when your workers can't do their job properly. Do better! It !!
JJ
JBlack
Oct 28, 2025
4.0
Definitely one of, if the not the best TSC in town. Smoothies have been more on the watery/poorly blended side lately though, I hope this doesn't become a norm. Service is always a 10/10.
TT
Todd S. Tyukodi
Oct 25, 2025
1.0
My smoothie I received today today was poorly made chunks of ice and fruit won’t even go through the straw!! Very disappointing!!!
BB
Bobwire22
Oct 25, 2025
5.0
Fantastic service
FF
FADI
Oct 12, 2025
1.0
I placed an order for pickup yesterday, and when I got home and tried my smoothie, it tasted terrible — definitely a 0/10 experience. The smoothie wasn’t blended well at all; I could taste chunks of strawberry and even ice when I tried to drink it. On top of that, I could taste the powder I requested, which clearly wasn’t mixed in properly. I usually enjoy your smoothies, but this one was really disappointing. Please do better tropical smoothie, I usually dont do reviews but this is probably my 4 or 5th having this issue I would like a remake or my money back
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dining in at Tropical Smoothie Cafe?
Dining in is available from 7:00 AM to 9:00 PM Monday through Thursday, 7:00 AM to 10:00 PM on Friday, 8:00 AM to 10:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily with hours from 7:00 AM to 9:00 PM Monday through Thursday, 7:00 AM to 10:00 PM on Friday and Saturday, and 8:00 AM to 10:30 PM on Sunday.
What types of pickup options are available at Tropical Smoothie Cafe?
Does Tropical Smoothie Cafe have a drive-through service?
Yes, the drive-through is open from 7:00 AM to 9:00 PM Monday through Thursday, 7:00 AM to 10:00 PM on Friday and Saturday, and 8:00 AM to 9:00 PM on Sunday.
How can I view Tropical Smoothie Cafe's menu or place an order online?
You can view the menu or order online through their app available on Apple and Android devices or visit their online ordering page at https://order.tropicalsmoothiecafe.com/menu/FL-274.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What are some nearby places I might visit before or after enjoying Tropical Smoothie Cafe?
Nearby, you can visit The Mini Bar for coffee and donuts, Urban Vietnamese for Asian cuisine, and Lucky Goat Coffee - Deerwood (coming soon) for a fresh coffee experience.
Are there any nearby services to Tropical Smoothie Cafe for beauty or wellness needs?
Yes, nearby you can find Great Clips for haircuts, Bellezza Nails Spa for nail services, and Bold City Grill for additional dining options.
Which nearby places can help visitors find Tropical Smoothie Cafe easily?
Visitors can use landmarks like Sheraton Jacksonville hotel or contact nearby businesses such as Office Evolution coworking space or RaceTrac gas station for directions to Tropical Smoothie Cafe.