Tropical Smoothie Cafe

3.7
234 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
10618 Deerwood Park Blvd, Jacksonville, FL
32256, United States

Hours

Reviews

3.7
234 reviews
5 stars
129
4 stars
31
3 stars
6
2 stars
12
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, others reported rude behavior and unprofessionalism from certain employees.

Smoothie Quality

Several customers expressed dissatisfaction with the quality of smoothies, noting issues with watery consistency and poorly blended drinks, while others enjoyed the flavors and freshness.

Service Speed

Many reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when few customers were present.

Cleanliness and Atmosphere

The location is generally described as clean and welcoming, with a pleasant atmosphere, although some customers noted issues with pest control.

Order Accuracy

There are frequent complaints about incorrect orders and items missing from orders, leading to frustration among customers.
  • AA
    Ashley
    Oct 28, 2025
    1.0
    The worker at the window was very rude and not professional. I don't want to spend my hard earned money when your workers can't do their job properly. Do better! It !!
  • JJ
    JBlack
    Oct 28, 2025
    4.0
    Definitely one of, if the not the best TSC in town. Smoothies have been more on the watery/poorly blended side lately though, I hope this doesn't become a norm. Service is always a 10/10.
  • TT
    Todd S. Tyukodi
    Oct 25, 2025
    1.0
    My smoothie I received today today was poorly made chunks of ice and fruit won’t even go through the straw!! Very disappointing!!!
  • BB
    Bobwire22
    Oct 25, 2025
    5.0
    Fantastic service
  • FF
    FADI
    Oct 12, 2025
    1.0
    I placed an order for pickup yesterday, and when I got home and tried my smoothie, it tasted terrible — definitely a 0/10 experience. The smoothie wasn’t blended well at all; I could taste chunks of strawberry and even ice when I tried to drink it. On top of that, I could taste the powder I requested, which clearly wasn’t mixed in properly. I usually enjoy your smoothies, but this one was really disappointing. Please do better tropical smoothie, I usually dont do reviews but this is probably my 4 or 5th having this issue I would like a remake or my money back

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dining in at Tropical Smoothie Cafe?

Dining in is available from 7:00 AM to 9:00 PM Monday through Thursday, 7:00 AM to 10:00 PM on Friday, 8:00 AM to 10:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.