Tropical Smoothie Cafe

3.7
291 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1290 Dunn Ave., Jacksonville, FL
32218, United States

Hours

Reviews

3.7
291 reviews
5 stars
145
4 stars
49
3 stars
20
2 stars
16
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times and unprofessional staff behavior.

Smoothie Quality

There were numerous complaints about the quality of smoothies, with many customers receiving poorly made or incorrect orders.

Food Consistency

Inconsistencies in food preparation were noted, with some items being poorly made or lacking key ingredients.

Positive Staff Interactions

Despite negative experiences, some customers praised friendly staff members who provided good service.

Cleanliness and Atmosphere

A few reviews highlighted the cleanliness of the location and a pleasant atmosphere, though this was not universally reported.
  • AJ
    Amille Jackson
    Nov 9, 2025
    5.0
    NATE IS AWESOME!! There was a time I was short and he helped me!! I came back and made it right. He was humble and kind and very respectful!! The whole crew was amazing! Ashley was busting her but making the smoothes I really enjoyed my experience they need a raise!!
  • MA
    Mo Austin
    Oct 31, 2025
    5.0
    TSC is my go-to for my smoothies and when I want a good wrap or flatbread also they're always giving good customer service.
  • VH
    Vicki H
    Oct 13, 2025
    1.0
    I just doordashed from here and I have no clue what they got going on my meal was inedible. This is my go to and it’s never like this, the tomatoes were missing as well. Terrible quality I wouldn’t get anything besides the smoothie from THIS location specifically.
  • MM
    Melissa Melton
    Oct 8, 2025
    1.0
    I visited this location on 10/4/2025 and boy was I disappointed! I ordered my smoothie and tasted it..it was horrible! It tasted like flavored ice! I went back to the store to return it, and the young that remade it was very upset! If I'm paying almost 9 dollars for a smoothie I want it to taste DECENT! I don't know who the manager is, but it was a lot of young people working who could care less about costumer service and or their Job! I want visit this location again! Terrible service and Smoothie!
  • NJ
    Nakeria Jones
    Sep 30, 2025
    5.0
    I ordered the Blimey Limey with supplements added(Energizer, Coconut, Probiotic and Vital Proteins Collagen . It was so tasteful and enjoyed every sip down to the last slurp.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours of Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open from 7:00 AM to 9:00 PM Monday to Friday, 8:00 AM to 9:00 PM on Saturdays, and 9:00 AM to 9:00 PM on Sundays.