Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
217 reviews
5 stars
103
4 stars
30
3 stars
13
2 stars
17
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are praised for being friendly and helpful, while others are reported as rude and unprofessional.
Food Quality
Concerns about the freshness and quality of ingredients, particularly fruit and wraps, with several customers reporting issues with rotten or poorly prepared items.
Order Accuracy
Frequent complaints about incorrect orders and poor handling of online orders, leading to customer frustration.
Staffing Issues
Reports of understaffing leading to slow service and overwhelmed employees, impacting overall customer experience.
Management Response
Negative feedback regarding management's handling of customer complaints and refunds, with some customers feeling dismissed or mistreated.
- LPlondon pihlAug 17, 20255.0Aidan, the cashier, was so sweet and paid for my food and smoothie out of his own pocket because it declined.
- JJJenAug 5, 20252.0Sad to say they have really gone downhill over the last few months at least. We used to come here all the time. The last several visits have been pretty disappointing. The most common thing we’ve noticed lately is the quality of their fruit, which is a pretty big deal for a smoothie place that needs fresh fruit for so many of their items. It seems like every time we go now they’re bordering on what we’d consider as rotten. Can’t tell you how many times we’ve gotten apples or bananas as our side only to throw them away because of their condition. And that’s just what we can see! I’m afraid to know what’s lurking in the kitchen out of public view. Maybe 3 weeks ago we were shot down when trying to order several items because they said the only stuff they had was no longer good and they were waiting on a delivery truck. I understand that things have a shelf life, which is why we’ve given them second, third, fourth, etc. chances - but this really seems to be a pattern now. I hope they improve soon.
- PPPamelaJul 13, 20255.0I frequent Tropical Smoothie, we love the blueberry bliss smoothie with banana and the Nutella Acai Bowls.
- SWShelby WooJun 11, 20253.0Yesterday, a worker kept calling the wrong name for me to get my smoothie. After the third time of them shouting the wrong name while staring at me with an annoyed look, I replied I would grab the smoothie once my wrap was ready. The worker walked over to the GRUB HUB pickup where my wrap was mistakenly placed. I was appalled when I discovered my side (a banana) had already been opened.
- FMFaizah MixsonApr 27, 20215.0Friendly staff quick service
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The dine-in hours are Monday to Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available Monday to Saturday from 7:00 AM to 8:45 PM and Sunday from 8:00 AM to 8:30 PM.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, lunch, brunch, dinner, and late night meals.
Which payment options are accepted at Tropical Smoothie Cafe?
Payment options include American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer curbside pickup?
Yes, curbside pickup is available as well as in-store pickup and same-day delivery.
How can I view the menu or order from Tropical Smoothie Cafe?
You can view the menu or place orders via their website or mobile apps available on Apple App Store and Google Play Store.
What is the address of Tropical Smoothie Cafe in Bartram Oaks Walk?
The address is 104 Bartram Oaks Walk, Suite 106, Jacksonville, FL 32259, USA.
What nearby dining options are available around Tropical Smoothie Cafe?
Nearby dining options include Iggy's Seafood Shack for seafood, Wakame for sushi and Thai cuisine, Mezcal of Bartram Oaks Walk and La Nopalera Julington Creek for Tex-Mex and Mexican food.
Are there any nearby recreational or wellness centers near Tropical Smoothie Cafe?
Yes, nearby places include Painting with a Twist (art school), Bartram Spa and Salon, Skin Bar Jax, The Spa and Salon at Bartram Walk, Premier Movement Studio (pilates studio), and Timed Exercise gym for wellness and fitness activities.
How can nearby businesses like iRepairFast and Overkill Gaming be useful to customers visiting Tropical Smoothie Cafe?
Customers can visit iRepairFast for mobile and electronics repair, and Overkill Gaming for computer hardware needs, making it convenient to combine errands when visiting Tropical Smoothie Cafe.