Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported poor customer service, including rude staff and unhelpful management.
Food Quality
Several reviews highlighted declining food quality, particularly regarding the freshness of ingredients and incorrect orders.
Order Issues
Numerous customers experienced problems with online orders, including incorrect items, inability to cancel orders, and lack of refunds.
Staffing Problems
Customers noted that the location appears understaffed, leading to slow service and overwhelmed employees.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and the overall quality of smoothies.
SY
Sharon Yarbrough
Nov 25, 2025
1.0
So I ordered this to go and normally I do not work on this side of town and the minute I found out that I had the wrong address in there. I called and changed it. They said okay they would update. still delivered it to the wrong medical office. They delivered it to the office next door. No straw for my smoothing and left it sitting on the floor. when I called to complain. I just get hung up on. I will not be ordering from here again as a delivery if I work on this side of town again
LP
london pihl
Aug 17, 2025
5.0
Aidan, the cashier, was so sweet and paid for my food and smoothie out of his own pocket because it declined.
JJ
Jen
Aug 5, 2025
2.0
Sad to say they have really gone downhill over the last few months at least. We used to come here all the time. The last several visits have been pretty disappointing. The most common thing we’ve noticed lately is the quality of their fruit, which is a pretty big deal for a smoothie place that needs fresh fruit for so many of their items. It seems like every time we go now they’re bordering on what we’d consider as rotten. Can’t tell you how many times we’ve gotten apples or bananas as our side only to throw them away because of their condition. And that’s just what we can see! I’m afraid to know what’s lurking in the kitchen out of public view. Maybe 3 weeks ago we were shot down when trying to order several items because they said the only stuff they had was no longer good and they were waiting on a delivery truck. I understand that things have a shelf life, which is why we’ve given them second, third, fourth, etc. chances - but this really seems to be a pattern now. I hope they improve soon.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours for Tropical Smoothie Cafe?
The dine-in hours are Monday to Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 9:00 PM.
Can I order delivery from Tropical Smoothie Cafe?
Yes, delivery is available Monday to Saturday from 7:00 AM to 8:45 PM and Sunday from 8:00 AM to 8:30 PM.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, lunch, brunch, dinner, and late night meals.
Which payment options are accepted at Tropical Smoothie Cafe?
Payment options include American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe offer curbside pickup?
Yes, curbside pickup is available as well as in-store pickup and same-day delivery.
How can I view the menu or order from Tropical Smoothie Cafe?
You can view the menu or place orders via their website or mobile apps available on Apple App Store and Google Play Store.
What is the address of Tropical Smoothie Cafe in Bartram Oaks Walk?
The address is 104 Bartram Oaks Walk, Suite 106, Jacksonville, FL 32259, USA.
What nearby dining options are available around Tropical Smoothie Cafe?
Nearby dining options include Iggy's Seafood Shack for seafood, Wakame for sushi and Thai cuisine, Mezcal of Bartram Oaks Walk and La Nopalera Julington Creek for Tex-Mex and Mexican food.
Are there any nearby recreational or wellness centers near Tropical Smoothie Cafe?
Yes, nearby places include Painting with a Twist (art school), Bartram Spa and Salon, Skin Bar Jax, The Spa and Salon at Bartram Walk, Premier Movement Studio (pilates studio), and Timed Exercise gym for wellness and fitness activities.
How can nearby businesses like iRepairFast and Overkill Gaming be useful to customers visiting Tropical Smoothie Cafe?
Customers can visit iRepairFast for mobile and electronics repair, and Overkill Gaming for computer hardware needs, making it convenient to combine errands when visiting Tropical Smoothie Cafe.