Tropical Smoothie Cafe

4.0
216 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
2245 County Road 210 W, Jacksonville, FL
32259, United States

Hours

Reviews

4.0
216 reviews
5 stars
129
4 stars
34
3 stars
13
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly staff, others report rude interactions and long wait times.

Food Quality

Several reviews indicate declining food quality, with complaints about old ingredients and poorly prepared items.

Cleanliness

Multiple customers noted issues with cleanliness, particularly regarding the dining area and food preparation surfaces.

Order Accuracy

There are frequent complaints about incorrect orders and delays in service, especially with online orders.

Smoothie Consistency

Customers have reported inconsistencies in smoothie quality, with some experiencing watery or poorly blended drinks.
  • PA
    Patricia Ametrano
    Nov 10, 2025
    5.0
    Great
  • NP
    Nina Paymani
    Sep 17, 2025
    5.0
    Great friendly people . Very helpful
  • SD
    Steven Dodak
    Jul 26, 2025
    2.0
    Disappointed by service. I’ve always enjoyed Tropical Smoothie and was looking forward to a quick and refreshing stop. Unfortunately my experience at this location was not great. The server I interacted with was surprisingly rude and dismissive when I asked a simple question about the menu. I understand that things can get busy or stressful, but the tone and attitude made me feel unwelcome. It definitely took away from the usual positive vibe I associate with Tropical Smoothie. The smoothie itself was fine, but customer service plays a big part in the experience; and this time it missed the mark. I hope this feedback is helpful and leads to better interactions in the future.
  • TH
    Tracy Houck
    Jul 6, 2025
    5.0
    I always try to go during happy hour to get a smoothie. I have never gotten food.
  • LZ
    Lynn Zenone
    Jul 1, 2025
    2.0
    30 min delay in getting my online order. And I literally only ordered one smoothie, that’s it. I will say that the staff was very nice, but they obviously need to hire more people. The girls working there were very professional, but you can tell that they couldn’t keep up with the orders. They were trying really hard though! They did apologize for the delay.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.