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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback on customer service is mixed; while some customers praise the friendly staff, others report rude interactions and long wait times.
Food Quality
Several reviews indicate declining food quality, with complaints about old ingredients and poorly prepared items.
Cleanliness
Multiple customers noted issues with cleanliness, particularly regarding the dining area and food preparation surfaces.
Order Accuracy
There are frequent complaints about incorrect orders and delays in service, especially with online orders.
Smoothie Consistency
Customers have reported inconsistencies in smoothie quality, with some experiencing watery or poorly blended drinks.
PA
Patricia Ametrano
Nov 10, 2025
5.0
Great
NP
Nina Paymani
Sep 17, 2025
5.0
Great friendly people . Very helpful
SD
Steven Dodak
Jul 26, 2025
2.0
Disappointed by service.
I’ve always enjoyed Tropical Smoothie and was looking forward to a quick and refreshing stop. Unfortunately my experience at this location was not great. The server I interacted with was surprisingly rude and dismissive when I asked a simple question about the menu.
I understand that things can get busy or stressful, but the tone and attitude made me feel unwelcome. It definitely took away from the usual positive vibe I associate with Tropical Smoothie.
The smoothie itself was fine, but customer service plays a big part in the experience; and this time it missed the mark. I hope this feedback is helpful and leads to better interactions in the future.
TH
Tracy Houck
Jul 6, 2025
5.0
I always try to go during happy hour to get a smoothie. I have never gotten food.
LZ
Lynn Zenone
Jul 1, 2025
2.0
30 min delay in getting my online order. And I literally only ordered one smoothie, that’s it. I will say that the staff was very nice, but they obviously need to hire more people. The girls working there were very professional, but you can tell that they couldn’t keep up with the orders. They were trying really hard though! They did apologize for the delay.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
Dine-in hours are Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.
During which hours is delivery available at Tropical Smoothie Cafe?
Delivery is available Monday to Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:30 PM.
What takeaway services does Tropical Smoothie Cafe offer?
They provide in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order food ahead of time through an app or website?
Yes, you can order ahead using the Tropical Smoothie Cafe app or online for delivery, curbside, or pickup.
What type of cuisine and menu options does Tropical Smoothie Cafe provide?
The cafe offers fresh smoothies, wraps, flatbreads, bowls, and treats including gluten-free, vegan, and healthy options.
What forms of payment are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
What is the dress code at Tropical Smoothie Cafe?
The attire is casual.
What are some nearby learning or tutoring centers close to Tropical Smoothie Cafe?
Huntington Learning Center and Huntington Learning Center St. Johns are nearby, which could be convenient for families visiting the cafe.
Are there any nearby restaurants I can visit before or after Tropical Smoothie Cafe?
Nearby eateries include Crispy Burger, Jenk’s Pizza, Firehouse Subs, Los Portales Mexican Grill, and Yummy Asian Bistro, offering a variety of dining options.
Where can I find local beauty and wellness services near Tropical Smoothie Cafe?
Brush Salon and New Star Nails Inc are nearby beauty salons where you can get hair and nail services.