Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
612 reviews
5 stars
343
4 stars
102
3 stars
44
2 stars
23
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items, leading to frustration.
Wait Times
Long wait times in both drive-thru and in-store were frequently mentioned, with some customers waiting over 30 minutes.
Food Quality
Several reviews noted inconsistent food quality, including cold items and incorrect preparation.
Staff Friendliness
While some customers praised friendly staff, many others reported negative interactions, indicating inconsistency in service.
- JWJERIS WHITE5 days ago2.0Since when did the drive thru cashier start asking before they make your food " Do You Want To Leave A Tip" Like all you did was the job you applied for. Come on, I felt obligated to leave one, but if I didn't, would my food be different?
- NGN GNov 11, 20254.0I always enjoy the food I get here. It's fast and delicious and a much better alternative to normal fast food.
- SZSUB ZeroNov 7, 20251.0First off, staff is great. But this is the MOST INCONSISTENT tropical smoothie location in Jacksonville.They have improved the smoothie consistency somewhat but the food is ridiculously underwhelming. I ask for extra chicken on my flatbread only for a third of the flatbread having no chicken at all, and it definitely didn't seem like any extra chicken was added. It's the closest to my work location but I think I've made my last trip there for along time. I'll be going to the one by the town center or on Southside. Save your money and go to those locations if you want quality every time you go.
- TSTye ScottNov 5, 20251.0Horrible customer service, you can tell or franchise owned. Lack of curiosity also long lines due to staff. I highly not recommend this store. Very very rude and non chalant
- CCCasey COct 22, 20251.0I’m usually happy to get Tropical Smoothie on my side of town (thanks Roosevelt) but this one was….not meeting expectations. My Thai (vegan) chicken wrap had zero sauce in it, very dry, flavorless. Definitely not how I’ve had it prepared before. Maybe I’ll give this spot another chance but we’ll see
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What types of food and drinks does Tropical Smoothie Cafe offer?
They offer fresh, made-to-order smoothies, wraps, flatbreads, bowls, salads, quesadillas, sandwiches, desserts, and acai bowls with options for vegan and gluten-free diets.
What are the dining options available at Tropical Smoothie Cafe on Phillips Hwy?
You can dine in, order delivery, use curbside pickup, in-store pickup, or drive-through services.
What are the operating hours for dining in and ordering at Tropical Smoothie Cafe?
The cafe is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 8:00 PM on Sunday for dine-in. Delivery and drive-through services operate similar hours but drive-through is open until 9:00 PM daily including Sunday.
Can I order food ahead via an app for pickup or delivery?
Yes, you can order ahead using the Tropical Smoothie Cafe app available on both iOS and Android, or online for delivery, curbside pickup, and in-store pickup.
What forms of payment does Tropical Smoothie Cafe accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is there a kid's menu available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers a children's menu to accommodate families.
Are there nearby places where I can get additional food options after visiting Tropical Smoothie Cafe on Phillips Hwy?
Yes, nearby you can find Flame Broiler (American and fast food), Hing Lung Sushi House (Chinese cuisine), Sushi Factory (Japanese cuisine), and Sino's Pizzeria (Italian food), among others.
How can nearby coffee shops complement my visit to Tropical Smoothie Cafe?
After enjoying your smoothie or meal, you might visit nearby coffee shops like Three Layers Cafe, Starbucks, or Dunkin' for a coffee or dessert to enhance your day.
Are there convenient fuel stations near Tropical Smoothie Cafe on Phillips Hwy?
Yes, there are Texaco Station and Mobil gas stations nearby, offering a chance to fuel your vehicle while grabbing a refreshing smoothie or meal.