Tropical Smoothie Cafe

4.0
327 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
10111 San Jose Blvd., Jacksonville, FL
32257, United States

Hours

Reviews

4.0
327 reviews
5 stars
202
4 stars
42
3 stars
18
2 stars
10
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, unprofessional, and inattentive.

Smoothie Quality

Several customers reported inconsistencies in smoothie quality, with complaints about watery textures and incorrect orders.

Staff Performance

While some employees received praise for their friendliness and efficiency, many reviews pointed out a lack of training and professionalism among the staff.

Cleanliness Issues

Multiple customers expressed concerns about the cleanliness of the location, mentioning unsanitary conditions and unkempt areas.

Order Accuracy

Customers frequently noted issues with order accuracy, including missing items and incorrect food preparations.
  • JH
    Joe Hoag
    Dec 5, 2025
    4.0
    Only done one review until now, came 12/5, 8pm. The girl working was very sweet, Professional and welcoming, she was great. We ordered a sandwich and the guy working opened everything slamming crap like it was an issue we were there. We felt very unwelcomed by him. She did great but he made us feel like he would spit in our food. Idk of it was a bad day for him but he was very unprofessional and we felt very unwelcomed.
  • MB
    Maria Blanco
    Nov 21, 2025
    1.0
    Good evening my daughter went to go get me a smoothie over there and when I got it there was a bunch of little papers inside the smoothie like a receipt you guys do not check your account before you pour the smoothie or the blender that is really gross
  • MP
    Michael Preminger
    Nov 10, 2025
    5.0
    Antonio is the man! He took great care of me
  • AB
    Amarity Bequer
    Sep 20, 2025
    3.0
    Saturday dinner rush. Employee Walt? is whipping out smoothies left and right. Other young man is making entrees like lightening McQueen. Very busy for no manager to be up front.
  • AL
    Anthony Leyva
    Sep 2, 2025
    5.0
    Thank you for letting me use the wash room.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dine-in hours at Tropical Smoothie Cafe?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.