Tropical Smoothie Cafe

4.0
326 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
10111 San Jose Blvd., Jacksonville, FL
32257, United States

Hours

Reviews

4.0
326 reviews
5 stars
202
4 stars
41
3 stars
18
2 stars
10
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of poor communication and lack of attentiveness.

Smoothie Quality

There were numerous complaints about smoothies being watery or lacking flavor, indicating inconsistency in product quality.

Staff Performance

While some employees received praise for their friendliness and efficiency, others were criticized for being untrained and unhelpful.

Cleanliness Issues

Several reviews highlighted unsanitary conditions in the store, including dirty tables and improper food handling practices.

Order Accuracy

Customers frequently experienced issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
  • MB
    Maria Blanco
    4 days ago
    1.0
    Good evening my daughter went to go get me a smoothie over there and when I got it there was a bunch of little papers inside the smoothie like a receipt you guys do not check your account before you pour the smoothie or the blender that is really gross
  • MP
    Michael Preminger
    Nov 10, 2025
    5.0
    Antonio is the man! He took great care of me
  • AB
    Amarity Bequer
    Sep 20, 2025
    3.0
    Saturday dinner rush. Employee Walt? is whipping out smoothies left and right. Other young man is making entrees like lightening McQueen. Very busy for no manager to be up front.
  • AL
    Anthony Leyva
    Sep 2, 2025
    5.0
    Thank you for letting me use the wash room.
  • II
    ImTBrooks
    Jul 26, 2025
    1.0
    The atmosphere is so awful in there. And the young girl cashier who rung me out absolutely knows nothing and will look at you with the most dull face the entire time, won’t respond to half the things you say, she won’t greet nor say have a good day. She just stared at me when I would ask her a question.. just so dull. I asked if they had a protein smoothie and she looked at me so confused and said “I mean you can add protein to a smoothie”.. thankfully I found the peanut paradise smoothie on the menu on my own. I was having issues with their card system accepting a tap. It kept saying bad tap. I would tell her and she would literally just sit there and not say a word to me while I was figuring it out on my own. She def needs some training and management needs to do a better job. Order ID 11076523528222

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dine-in hours at Tropical Smoothie Cafe?

The cafe is open for dine-in from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 9:00 AM to 9:00 PM on Sunday.