Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
780 reviews
5 stars
404
4 stars
112
3 stars
52
2 stars
52
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 30 minutes.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect modifications, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some enjoyed their smoothies and food, others complained about cold meals, watery smoothies, and unsanitary conditions.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude interactions and poor management.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and unsanitary food handling practices.
- MSMichelle Mostert Strickland1 day ago1.0This place doesn't prepare the food properly, nor care about service. They are always out of something. The worst tropical smoothie
- JDJen DNov 15, 20255.0This is the only one to go to if you’re in the area!! Nate was extremely helpful- product was amazing and customer service was excellent! Will return :)
- EPEmmaRae PayneOct 11, 20252.0Food was cold, took a long time to come out, 7 people were standing around waiting for their food, lady had to come back in and get her order re made because they gave her the wrong food. Just horrible. I’ve been to a tropical smoothie and the food was warm, this time not
- NNNick NelsonOct 8, 20255.0I come to this Tropical Smoothie all the time, and it never disappoints! The smoothies are always fresh and taste amazing. I usually grab a Bahama Mama or Sunrise Sunset. The staff is super nice and always gets my order right, even when it’s busy. The food’s great too, especially the Chipotle Chicken Club Wrap. Definitely one of my favorite spots for a quick, healthy pick-me-up!
- APAshley PughOct 8, 20255.0I wanted to let the crew at the Kernan location know, how nice and clean the store always is when I go in there! Also- the staff members are always so friendly! They always make the best smoothies and food…these other Tropical Smoothie stores in the area need to take some pointers from the, Kernan store!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the typical operating hours of Tropical Smoothie Cafe?
Tropical Smoothie Cafe is generally open from 7:00 AM to 9:00 PM Monday through Friday, with slightly adjusted hours on weekends.
Can I order delivery or pickup from Tropical Smoothie Cafe?
Yes, you can order in-store pickup, curbside pickup, and delivery including same-day delivery.
What kind of meals are served at Tropical Smoothie Cafe?
Tropical Smoothie Cafe serves breakfast, brunch, lunch, dinner, and late night meals.
What types of payment are accepted at Tropical Smoothie Cafe?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe have drive-through service?
Yes, Tropical Smoothie Cafe offers drive-through service during their operating hours.
Is there free Wi-Fi available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers free Wi-Fi to customers.
Where is Tropical Smoothie Cafe located?
It is located at 11900 Atlantic Blvd., Suite 228, Jacksonville, FL 32225, USA.
What nearby stores can I visit before or after dining at Tropical Smoothie Cafe?
You can visit nearby places such as Leslie's Swimming Pool Supplies for home improvement, Golden Liquor for beverages, and Walmart for a variety of retail and automotive needs.
Are there other food options close to Tropical Smoothie Cafe?
Yes, nearby you can find Aki 7, offering Chinese, Asian, and Japanese cuisine, and other eateries within Kernan Village shopping center.
Can I combine a visit to Tropical Smoothie Cafe with a beauty or wellness appointment nearby?
Definitely. Nearby beauty and wellness locations include T & L Nails, Prestige Barbers, Supercuts, and Kernan Chiropractic Center for massage and chiropractic services.