Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
464 reviews
5 stars
285
4 stars
84
3 stars
27
2 stars
20
1 star
48
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed their meals while others reported issues with taste and preparation.
Customer Service
Customer service experiences vary widely; some staff are praised for friendliness, while others are criticized for rudeness and poor handling of complaints.
Cleanliness
Cleanliness is a recurring concern, with some customers noting clean facilities while others reported unsanitary conditions.
Speed of Service
Service speed is generally appreciated, with many customers noting quick order preparation, though some experienced delays.
Overall Experience
Overall, experiences are mixed; while some customers express loyalty and satisfaction, others report significant dissatisfaction with service and food.
- SSSam SuttonNov 9, 20251.0Ordered a smoothie and they didn’t have the cups I guess, so I just paid full price for two tiny cups that didn’t add up to a full one.
- LCLincoln ClayNov 1, 20255.0Tropical Smoothie Cafe nailed it! I ordered two Bacon Ranch wraps and a Jetty Punch smoothie, and everything was fresh, flavorful, and fast. The wraps were perfectly toasted with plenty of crisp bacon and creamy ranch, and the smoothie tasted like real strawberries and bananas—bright and not overly sweet. Staff were friendly, the order was accurate, and the store was clean. Great value and great vibes. I’ll definitely be back!
- JMJeff MSep 26, 20255.0Although it is a Smoothie Cafè, the food is delightful.
- ATAlesia TrisvanSep 20, 20251.0On Aug 1st, I’d made an order on the Tropical Smoothie app at this location worth $70 for delivery. However, after I completed the transaction, I realized that it was a pickup instead of a delivery. So, I tried canceling the order on the app, it wouldn’t let me. Then, I called the store so they can refund me, and they told me that their “manager wasn’t available to help, so come in the next day and the manager will be able to refund you.” In which I did! Having said that, I went in the following day and the manager didn’t help at all. She claimed that the district manager will “get in touch with me.” Of course he/she never did. I’ve been on the TS corporate website and left a complaint and have not received a response yet. It’s been over a month and no response from anyone regarding my situation.
- KFKayla FinnSep 7, 20252.0I regret to say that my recent experience at Tropical Smoothie Cafe in Oakleaf was very disappointing. The quality of the food was not up to par, and it became clear that attention to detail was severely lacking in the preparation of my order. Specific instructions noted on my receipt were completely overlooked, which is frustrating for any customer. It raises concerns about the overall quality control and service standards at this location. Can the staff preparing orders not read? It’s disheartening to see such negligence in a place that should prioritize customer satisfaction. To make matters worse, when I called to express my concerns, the manager dismissed my feedback without even attempting to discuss how the issue could be resolved. This lack of engagement and disregard for customer input is unacceptable. Given this experience, I have no faith in the quality control or customer service at this location and will not be returning. I hope management takes these concerns seriously to improve for future customers.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 9:00 PM, Saturdays from 8:00 AM to 9:00 PM, and Sundays from 8:00 AM to 9:00 PM for most services. Dine-in hours on Sunday start at 9:00 AM.
Does Tropical Smoothie Cafe offer delivery and pickup options?
Yes, Tropical Smoothie Cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery options.
Can I order ahead using an app for Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app available on both Apple App Store and Google Play Store or order online for delivery and pickup.
What types of meals does Tropical Smoothie Cafe serve?
Tropical Smoothie Cafe serves breakfast, brunch, lunch, dinner, and late-night meals.
Where is Tropical Smoothie Cafe located?
Tropical Smoothie Cafe is located at 9610 Applecross Road, Suite 110, Jacksonville, FL 32222, USA.
What payment methods are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, and Visa.
Are there any health and fitness venues near Tropical Smoothie Cafe?
Yes, Orangetheory Fitness Oakleaf and Knuckle Up Martial Arts & Fitness are nearby gyms where you can work out before or after enjoying a meal at Tropical Smoothie Cafe.
What shopping centers and stores are near Tropical Smoothie Cafe?
Tropical Smoothie Cafe is located in Oakleaf Town Center, which has a variety of stores including GameStop, Sprint Store, T-Mobile, Justice, Pandora, and more, perfect for shopping before or after your visit.
Are there other dining options around Tropical Smoothie Cafe?
Yes, nearby dining options include Moe's Southwest Grill - Oakleaf, Five Guys, Panda Express, Chick-fil-A, Keke's Breakfast Cafe, Red Bowl, and Bruster's Real Ice Cream, offering a variety of cuisines in the same area.