Tropical Smoothie Cafe

4.0
842 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
13159 City Center Blvd, Jacksonville, FL
32218, United States

Hours

Reviews

4.0
842 reviews
5 stars
498
4 stars
124
3 stars
61
2 stars
42
1 star
117

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and poor customer interactions, with some describing the staff as unresponsive or rude.

Food Quality

While many enjoyed the smoothies and food, there were complaints about incorrect orders, missing items, and unsanitary conditions.

Pricing Concerns

Several reviews mentioned that the prices were high compared to other locations, with some customers feeling that the quality did not justify the cost.

Positive Experiences

Despite the negative feedback, some customers praised the quality of the smoothies and food, as well as friendly staff at times.

Inconsistent Operations

Customers noted inconsistencies in service hours and policies, with some locations closing early or not adhering to posted hours.
  • MW
    Maria Williams
    Nov 11, 2025
    5.0
    The smoothie hit right where it needed to.
  • JW
    Jessica W.
    Oct 31, 2025
    5.0
    I love this location!!!!! The service this morning is wonderful. They make their kale apple slaw so good! I will keep coming back. I wish names were on the receipts, the gentleman who helped me made my day!
  • CC
    Cody Capps
    Aug 31, 2025
    1.0
    Spent over 45 minutes in the drive-through for one smoothie. Just a bunch of kids standing around in the restaurant doing nothing no apology no explanation.
  • AA
    Alvin
    Aug 14, 2025
    1.0
    Sat in line for 25 mins before I just left and went somewhere else. Crazy part is after I read the reviews I’m glad I left. We need a community commission over here to get businesses like this out of here.
  • LB
    Lawanda Blue
    Aug 12, 2025
    5.0
    I loved it! The food was great! The service was awesome! I can't wait to go back!

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the hours for dine-in service at Tropical Smoothie Cafe?

Dine-in is available Monday to Thursday from 7:00 AM to 9:00 PM, Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 9:00 PM.