Tropical Smoothie Cafe

4.0
848 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
13159 City Center Blvd, Jacksonville, FL
32218, United States

Hours

Reviews

4.0
848 reviews
5 stars
500
4 stars
124
3 stars
61
2 stars
43
1 star
120

What are people saying?

AI-generated from recent customer reviews

Smoothie Quality

Customers consistently praised the smoothies for their taste and freshness, highlighting specific favorites like the Peanut Paradise and Mango Tango.

Service Issues

Numerous reviews pointed out poor customer service, including slow service, rude staff, and incorrect orders, leading to a negative dining experience.

Cleanliness Concerns

Several customers reported unsanitary conditions, including issues with food handling and cleanliness in the establishment.

Pricing Complaints

Customers expressed dissatisfaction with high prices and inconsistent pricing across locations, feeling that the quality did not justify the cost.

Inconsistent Experience

The overall experience varied significantly, with some customers having positive interactions while others faced numerous issues, indicating a lack of consistency in service and food quality.
  • KD
    Kevin D
    5 days ago
    1.0
    **Do not eat here** I eat Tropical Smoothie regularly. This location is terrible. Spent $15.55 on a smoothie that I drink at least twice a week and ended up with what tasted like water. I am sure now they didn't add any of the supplements either. The "Dillas" were both hard as rocks. Again, I eat them all the time and know how they are supposed to taste. I love Tropical Smoothie and if you also do, avoid this location or you may not want to eat at one ever again. I hope the owner gets it figured out before the employees chase all the Tropical Smoothie fans away. $40 on food I threw in the garbage.
  • SC
    Susan Carey
    Dec 24, 2025
    5.0
    Great smoothies without e cess sugar or additives
  • SA
    Sebastian Aguila
    Dec 12, 2025
    1.0
    Horrible service I came in for my order which I was having issues with due to my tmobile Tuesday code not working, and lady at the front can’t recall her name anymore but she said she’d help and turns out she wasn’t really helping and was still charging me the smoothie and not the side when the whole point is to walk out paying less as possible which is what the deal was on my tmobile app, they couldn’t just help a SINGLE costumer in need and just look out when they clearly could see that I had the code. They must really be on budget cause wow that was embarrassing both for me and for the company itself, dry attitude as well. This isn’t the tropical I grew up with, go to spot after work but might change soon. Left with no food now, thx.
  • BC
    Beverly Cowden
    Dec 10, 2025
    1.0
    Mobile orders aren't enough of a purchase to be able to use the bathroom. You have to make a purchase at the register according to the employee to be able to use the bathroom.
  • KP
    Kyle Parrish
    Dec 3, 2025
    2.0
    Smoothies are great but the drive thru is ridiculously slow. If you need to kill 30 minutes while waiting for Texas Roadhouse to open come here.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the hours for dine-in service at Tropical Smoothie Cafe?

Dine-in is available Monday to Thursday from 7:00 AM to 9:00 PM, Friday from 7:00 AM to 11:00 PM, Saturday from 8:00 AM to 11:00 PM, and Sunday from 9:00 AM to 9:00 PM.