Discover a new era in golf entertainment at Topgolf in Jacksonville, FL. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.
Customer experiences with service were mixed, with some praising attentive staff while others reported rude or inattentive service.
Food Quality
Food quality received significant criticism, particularly regarding undercooked items and poor taste, though some customers enjoyed specific dishes.
Atmosphere
The atmosphere was generally described as fun and lively, making it a good place for groups and family outings.
Overall Experience
While many customers enjoyed their time and found it fun, several expressed dissatisfaction with service delays and food issues, impacting their overall experience.
AM
Ali M
4 days ago
5.0
The mini golf is very well maintained. I enjoyed playing the Top Golf even though I don't golf as the games make it fun.
GB
Gavin Beaver2
Jan 1, 2026
1.0
horrible service absolutely no warnings on certain policies and completely RUDE the ppl at the front were very disrespectful and i will never be back
JV
Jorge Valdez
Dec 29, 2025
1.0
Atmosphere is great and so was our waiter. To whom ever decided to change the nachos, you made a terrible mistake. That’s all we eat when we go play there. The new ones taste like cool ranch chips with stuff thrown on them. Terrrrrible. 18 dollars for something that tastes like gas station nachos. Not good at all.
CD
Corey Determan
Dec 29, 2025
2.0
Not a fan. Walked in and no one greeted us. Asked a bartender to where to sit after standing at the entrance for 10 minutes and was told to sit anywhere. It was another 15 before anyone came over and greeted us there. Ordered our mediocre food, which took so long to prepare (for appetizers) that we received a text that our bay was going to be ready in 15 minutes. Couldn't find our server again so asked the bartender what will happen if our bay is ready and was told they would bring our food to our bay and transfer the tab. Food came out right as the bay was ready. Advised our server. She said she'd close out the tab and that we could carry our plates and drinks to the bay. They only hold the bay for 5 minutes and we had 8 people with plates and drinks, including one senior and one child. When I pointed out that the bartender told us the staff would take of our food and drinks, she said "yeah, but you're food is already out on the table so..." We had to threaten not paying for the food in order to get someone to bring it down to us so that we could get to our bay before they gave it away and even then it wasn't our original server but rather a new one who was also largely MIA until (conveniently) it was time to settle up at the end of our game. This was our first (and last) time there so we had no idea how to play and had to flag down a random server (because, again, ours was MIA) to ask for directions. He disappeared and came back with a flyer that described the various games but gave no instructions so we had to figure it out on our own, which we never quite did. Needless to say, we wasted several turns (and about 20 minutes) just trying to figure out the mechanics of play. About another 20 minutes total was wasted for the excrutiatingly slow computer graphics to render (point scoring, switching players, etc.) so we're luck if we got a solid 20 minutes of play in for the hour we paid for not to mention the ridiculous $6/player registration fee when the customer and computer software does all the data entry work (so what exactly are we paying $6 for????). What a waste. Cannot recommend this place.
TS
Tamarra Smith
Dec 28, 2025
3.0
My daughter and her good friend from college decided to visit your establishment and have drinks since they both recently turned 21. When I asked how the it was she told me they could only order 2 drinks. Is this something you only do to certain groups of people? (race aside)
It was only two of them. Anyhow. For that reason I will not be visiting Topgolf. I also plan on posting about this experience.
What is Topgolf Jacksonville and what kind of experience does it offer?
Topgolf Jacksonville is a golf entertainment complex that blends golf, dining, and technology to provide a unique social experience suitable for golfers and non-golfers alike, ideal for parties, events, and social gatherings.
What are the operating hours of Topgolf Jacksonville?
Topgolf Jacksonville is open daily from 9:00 AM to 1:00 AM, but it is closed on November 27, 2025, for the holiday.
Does Topgolf Jacksonville require reservations and how can one make a booking?
While reservations are not required, they are accepted. You can book a bay via their website or mobile app through the link https://topgolf.com/us/jacksonville/plan-a-visit/.
What food and drink options are available at Topgolf Jacksonville?
Topgolf offers a hand-crafted food and beverage menu including cocktails, beer, wine, comfort food, vegetarian and vegan options, breakfast, lunch, dinner, dessert, and a children's menu. The venue has a full-service bar and rooftop terrace bar with fire pits.
What types of entertainment and facilities does Topgolf Jacksonville provide?
Facilities include 102 climate controlled hitting bays, a three-level golf entertainment complex, 215 yard outfield, HDTVs in every bay, a lounge with billiards and other games, and private event and meeting spaces.
Is Topgolf Jacksonville family friendly and accessible for people with disabilities?
Yes, Topgolf Jacksonville welcomes families, offers high chairs, has wheelchair accessible entrances, parking lots, and restrooms.
What payment options are accepted at Topgolf Jacksonville?
Topgolf Jacksonville accepts American Express, Discover, Mastercard, Visa, cash, and credit cards. They do not require cash only and do not support mobile NFC payments.
What nearby places could I visit before or after going to Topgolf Jacksonville?
Nearby places include iFLY Indoor Skydiving for adventure activities, Cantina Laredo for dining, and Holiday Inn Express & Suites Jacksonville - Town Center for accommodation, providing guests with entertainment, food, and lodging options close to Topgolf.
Is there convenient parking or transportation near Topgolf Jacksonville?
Topgolf offers a private parking lot and valet service, making it easy to visit by car. Nearby transit or ride options can be found via Uber.
Are there any ongoing promotions at Topgolf Jacksonville?
Yes, Topgolf Jacksonville offers a Half-Off Golf promotion Monday through Thursday, providing great savings for players during those days.