Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5875 New Kings Road in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.6
1,142 reviews
5 stars
463
4 stars
223
3 stars
165
2 stars
86
1 star
205
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees are praised for being friendly and efficient, while others, including management, are criticized for rudeness and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders, with customers reporting missing items or wrong food being served.
Cleanliness
Concerns about cleanliness in the restaurant, particularly in the bathrooms and dining area, with reports of unsanitary conditions.
Speed of Service
Inconsistent service speed; some customers experienced long wait times, while others noted quick service.
Food Quality
Food quality is variable; while some customers enjoyed fresh and hot meals, others reported cold or poorly prepared food.
- ABAakash Bakshi1 day ago1.0Took 35 mins for a drive through order, rude staff, food tasted awful. Stay away from here
- KHKarseim Hanshaw6 days ago1.0Its sad everytime i order food and scan my receipt its says someone use it already how i want my point asap this happen more than 10x there ..i need my points or my money back asap tried of the taking from.you gutys u never earned that i did
- BBbeautywithin12Dec 29, 20252.0Just need to slow down and listen to the customer, and pay attention to what you do. I paid for extra sauce and didn't get it. I came inside. Now that's really bad 👎. It wasn't busy either
- EVEpic life Motivation (VT)Dec 29, 20251.0The employees are generally excellent; however, the manager, Chantavia Felton, exhibits rude and unprofessional behavior. During a recent interaction regarding an issue, she interrupted my statement, became verbally and physically aggressive, and asserted her experience of 17 years in the field. I informed her that her actions were unacceptable and unprofessional, and I intend to file a formal complaint.
- MPMichelle PhelpsDec 11, 20252.0Today I visit the restaurant I normally don't come this early I stop due to the cashier at the drive thru always has an attitude and at first I thought maybe she had a bad day so I gave her grace but it seem she always has an attitude no matter how nice or polite I be she always has an attitude. 12-11-2025 at 10:00 am
Frequently Asked Questions About Taco Bell
What are the operating hours for the drive-through at Taco Bell on New Kings Road?
The drive-through is open daily from 7:00 AM to 1:00 AM.
Where is this Taco Bell location situated?
It is located at 5875 New Kings Road, Jacksonville, FL 32209, USA.
What types of payment does this Taco Bell accept?
Payments can be made with American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell offer online ordering?
Yes, you can order online for pickup or delivery through their website or mobile app.
What menu categories are available at this Taco Bell?
They offer Tacos, Burritos, Specialties, Combos, Breakfast, Drinks & Sweets, and Sides.
Is there a drive-through service available at this Taco Bell?
Yes, the location features a drive-through open daily from 7:00 AM to 1:00 AM.
What nearby fast food options are close to this Taco Bell?
Nearby fast food restaurants include McDonald's, Burger King, and Krystal, which provide additional dining choices in the area.
Are there any nearby transportation hubs to help customers reach this Taco Bell?
Yes, the Amtrak Terminal Jacksonville Florida and the AmTrack Train Station are nearby, providing convenient transit options for customers visiting the restaurant.
What accommodations are available near this Taco Bell for travelers?
Sunshine Inn motel is nearby, offering convenient lodging for customers traveling to the area.
Can customers visit other local businesses after dining at this Taco Bell?
Yes, customers can visit other nearby places such as Jenkins Quality Barbecue for more dining options or Shores Liquor for bar and liquor needs.