Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 5875 New Kings Road in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Feedback on customer service is mixed; while some customers praised the friendliness and professionalism of staff, others reported poor service and rude behavior.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Food Quality
Food quality received varied feedback; while some customers enjoyed their meals, others complained about cold food, incorrect items, and health concerns.
Wait Times
Customers frequently mentioned long wait times, both in drive-thru and for in-store orders, impacting their overall experience.
Cleanliness
Cleanliness was a concern for some customers, particularly regarding restrooms, while others noted that the restaurant was generally clean.
SS
Sage
1 day ago
5.0
Katrina was exceptionally helpful and kind. They got my order out quick and for a great price. We need to appreciate the people serving us our food. They feed you and your families too. Lets be respectful to them. You go here because you are hungry and want to get the most from your purchase. We dont always want to cook and clean up. Tacobell will be there for you when you need them.
EE
ELIZABETH ESPINOZA
Nov 15, 2025
2.0
Good was fresh and good.
Downfalls: we ordered/ paid on kiosk and the crew was not making peoples orders as they came in they seemed to be more concerned with the delivery orders (ie, door dash, Uber eats etc). Customers were piling in and only 1 kiosk was working so others either waited to to be next for kiosk or waited at the front to get their orders taken by someone. The attentiveness was not there at all... no associates bothered to acknowledge the customers wanting to get their orders placed! Lobby was dirty nothing really stocked with sauces and napkins, drink area a sticky mess, no ice had to wait to have someone get everyone ice from drive thru. Took approximately 22 minutes just to get my our food which they forgot the cinna bites. Lady said "i know we put it in there" turns to the guy in back and he said no he didn't cause they just got done and told the lady I told you it still had another minute before they were gonna be ready. So I thanked the gentleman after him apologizing for her sneer attitude. Like I said the lobby was a mess... we had to wipe down our table and sitting area ourselves. Bad experience but good was good.
FR
Frederick Rutledge
Oct 26, 2025
5.0
Decent human beings 💪
SS
sharonda hilliard (Sunshine)
Oct 11, 2025
5.0
Love it
RS
Reginald Strong
Sep 25, 2025
5.0
The entire crew of ladies were hustling. They reapeted the customers order back to them verbatim, all the acknowledging and being courteous and welcoming to everyone that stepped into the lobby.
Awesome Job ladies, please keep up the good work!
What are the operating hours for the drive-through at Taco Bell on New Kings Road?
The drive-through is open daily from 7:00 AM to 1:00 AM.
Where is this Taco Bell location situated?
It is located at 5875 New Kings Road, Jacksonville, FL 32209, USA.
What types of payment does this Taco Bell accept?
Payments can be made with American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell offer online ordering?
Yes, you can order online for pickup or delivery through their website or mobile app.
What menu categories are available at this Taco Bell?
They offer Tacos, Burritos, Specialties, Combos, Breakfast, Drinks & Sweets, and Sides.
Is there a drive-through service available at this Taco Bell?
Yes, the location features a drive-through open daily from 7:00 AM to 1:00 AM.
What nearby fast food options are close to this Taco Bell?
Nearby fast food restaurants include McDonald's, Burger King, and Krystal, which provide additional dining choices in the area.
Are there any nearby transportation hubs to help customers reach this Taco Bell?
Yes, the Amtrak Terminal Jacksonville Florida and the AmTrack Train Station are nearby, providing convenient transit options for customers visiting the restaurant.
What accommodations are available near this Taco Bell for travelers?
Sunshine Inn motel is nearby, offering convenient lodging for customers traveling to the area.
Can customers visit other local businesses after dining at this Taco Bell?
Yes, customers can visit other nearby places such as Jenkins Quality Barbecue for more dining options or Shores Liquor for bar and liquor needs.