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Taco Bell

3.5
(2706 reviews)

Business Details

5054 Normandy Blvd, Jacksonville, FL
32205, United States
(904) 781-6623

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5054 Normandy Blvd in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5054 Normandy Blvd, Jacksonville, FL
32205, United States

Hours

Reviews

3.5
2,706 reviews
5 stars
986
4 stars
583
3 stars
455
2 stars
236
1 star
446

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Staff Attitude

Many customers experienced rude or unhelpful staff, particularly during late-night shifts, contributing to a negative dining experience.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and restrooms, with reports of dirty tables and food on the floor.

Food Quality

While some customers enjoyed their meals, others criticized the food for being poorly prepared, lacking ingredients, or not meeting expectations.
  • CU
    Chris Ugarte
    Feb 15, 2026
    5.0
    If you're expecting Taco Bell and an accurately prepared order, I have found I get exactly that on each of my 3 visits here so far. They seem to work hard and try to get it right for the guests.
  • MB
    Michelle Bee
    Feb 8, 2026
    5.0
    We just picked up our dinner. And they had put the wrong sticker on our order so we went in and they corrected it quickly though we had the right combo from the start we hadn't opened the box . I only gave 4 stars bc they had put sour cream on my friends burrito and my sons so they didn't eat part of their meals. On the bright side my mini salads were delicious. Overall rating bc if mix up around 3.5 to 4.
  • NF
    Nick Ferris
    Feb 6, 2026
    1.0
    We waited 20mins for them to not get our order right🤣.. The whole experience sucked, really do better! Should have known better when I seen others bringing their order back in because it was wrong.
  • SS
    Shaniyah
    Feb 1, 2026
    5.0
    To whoever made my food at 02/01/2026 01:54 pm, my chalupa was immaculate. I come to this location frequently and get a box just for that taco. The shell was beautifully cooked, not too hard while still maintaining a crispy crunch. And my chicken and sour cream spread was gorgeous. Honestly, one of the best if not the best chalupas I’ve ever received (even after the fact that I picked it up like 15 minutes after it was made.) I wish I could thank this person by name, but whoever you are just know that I noticed and appreciate your craftsmanship. Thank you.
  • LH
    Laura Head
    Jan 31, 2026
    1.0
    This is the sorriest Taco Bell in Jacksonville Florida on Friday and Saturday night you have to wait over an hour inside the store to get your food while they push out drive-thru the employees are rude pathetic management seriously y'all need to close this store I will never ever go back to that Taco Bell pathetic Taco Bell should do a better job at watching their stores

Brand Certified Facts from Taco Bell

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