Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong modifications.
Staff Attitude
Many customers experienced rude or unhelpful staff, particularly during late-night shifts, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, with reports of dirty tables and food on the floor.
Food Quality
While some customers enjoyed their meals, others criticized the food for being poorly prepared, lacking ingredients, or not meeting expectations.