Business Details
About
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 11270 Old St Augustine Rd in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.7
987 reviews
5 stars
428
4 stars
216
3 stars
137
2 stars
65
1 star
141
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with reports of rude staff and long wait times, particularly during night shifts.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or modifications not being honored.
Food Quality
While some reviews praised the food quality, others reported issues such as skimpy portions and incorrect items.
Cleanliness
Concerns were raised about cleanliness, particularly regarding the bathrooms and overall restaurant hygiene.
Pricing
Customers expressed dissatisfaction with recent price increases, feeling that the value for money has declined.
- RWRobert WoodardDec 29, 20251.0Reviews to take any orders unless through a kiosk in the lobby very lazy need someone in the facility that behaves like an adult
- STShanteah ThomasDec 23, 20252.0I didn't know why this place has a long line because the food was not what I remember. The prices are higher than they should be. And the drink machine was out of everything worth drinking. Do not buy.
- SBSarah BieggerOct 12, 20251.0I have always loved this Taco Bell, especially the afternoon staff, but tonight I had an experience that was so frustrating I cried over it. I have a red meat allergy, I am allergic to red meat to the point of hospitalization. I ordered a cheesy bean and rice burrito and a black bean Crunchwrap, they made it and rang it up completely wrong and all of it had red meat in it and I took a bite without realizing. Upon calling them and trying to tell them how serious it was, the man who answered told me I should tell them I have an allergy and they would be more careful. I’m not ordering something that has red meat in it normally, I shouldn’t have to tell you I have an allergy for you to do your job with some care. Again, the morning and afternoon staff is wonderful but the night staff does not care. I didn’t want it remade, I didn’t want compensation, I just wanted them to realize their mistake and how serious it was and I was given attitude and no worry in return. Will never be returning to this location out of principle alone.
- CTcharles thurstonOct 12, 20252.0im not sure how hard it must be to not put tomatoes on food when i ask not to , this isn't the first time and i absolutely guarantee it wont be the last lol , i can live with it ya know , i still eat it but i just simply prefer no tomatoes , i guess working at taco bell must be the hardest , because i am yet to not get tomatoes on my food😂 but its not only this taco bell is whats sad , so bad employee selection i assume ):
- CKChristopher KeuthanOct 11, 20255.0This Taco Bell is pretty consistently good! I’d definitely recommend this location😻
Frequently Asked Questions About Taco Bell
What are the drive-through hours at Taco Bell on Old St Augustine Rd in Jacksonville?
The drive-through is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and until 4:00 AM from Thursday to Saturday.
Can I order Taco Bell food online or via a mobile app?
Yes, you can order ahead online or on the mobile app for pick up or delivery.
What payment options does Taco Bell at 11270 Old St Augustine Rd accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell location serve breakfast and vegetarian options?
Yes, it serves breakfast and offers vegetarian options.
Is there seating available and do they welcome families and children?
Yes, this location has seating and welcomes families and children.
Does Taco Bell at Old St Augustine Rd provide services like dine-in, takeout, delivery, and drive-through?
Yes, this Taco Bell offers dine-in, takeout, delivery, and drive-through services.
Which popular fast food restaurants are located near Taco Bell on Old St Augustine Rd?
Nearby fast food restaurants include McDonald's and Wendy's, which you can visit before or after your meal at Taco Bell.
What nearby gas stations can I use if I need to refuel when visiting Taco Bell?
Nearby gas stations include BP and Shell, both of which also offer convenience stores.
Are there any nearby hotels close to Taco Bell on Old St Augustine Rd for travelers?
Yes, nearby hotels include Holiday Inn Express & Suites Jacksonville South - I-295 and Best Hotel In Jacksonville Florida, convenient for travelers visiting the area.
What are some nearby shopping or service locations near Taco Bell that might interest customers?
Nearby places include Old St Augustine Plaza shopping center, Sam Lock & Key locksmith services, and Shores Liquor & Pub at Mandarin.