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Taco Bell

3.7
(995 reviews)

Business Details

(904) 260-4080

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 11270 Old St Augustine Rd in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11270 Old St Augustine Rd, Jacksonville, FL
32257, United States

Hours

Reviews

3.7
995 reviews
5 stars
433
4 stars
216
3 stars
138
2 stars
65
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with reports of rude staff and slow service, particularly during busy hours.

Food Consistency

Food quality is inconsistent; some customers report excellent meals while others mention missing items or incorrect orders.

Pricing Concerns

Many customers express dissatisfaction with recent price increases, feeling that the value for money has decreased.

Cleanliness Issues

There are concerns about cleanliness, particularly regarding restrooms and food preparation areas.

Staff Friendliness

While some reviews highlight friendly and helpful staff, others report negative interactions, indicating a lack of consistent customer service.
  • BB
    Baski Souppour (Baski)
    1 day ago
    5.0
    Easy to order from the App. Friendly staff.
  • DP
    Dhara Patel
    Feb 13, 2026
    1.0
    Worse food, they barely fill taco with fillings and very dry, not worth a money. Owner should pay attention to complaints before someone file to franchise.
  • WM
    Wadé M.
    Feb 2, 2026
    2.0
    The employees seemed ecstatic about directing people to the tablets so they had more time to stand around blasting hip hop. First table we tried was filthy, I guess they're waiting on an ipad to do that too for them. Horrible place. I didn't hang around to finish my drink because of the music issue. And from now on at Taco Bells I guess I'm ordering in the drive thru just to take it inside if I don't want to touch a nasty screen.
  • JH
    Jay Holstein
    Jan 26, 2026
    1.0
    Sometimes the bean burritos are rotten and once in a while they are ready. It's a crap shoot
  • CO
    Chosen One
    Jan 18, 2026
    5.0
    This TB food always on point. The window lady, also manager, is awesome. Got me to try something new and delicious. They are always kind and food always delivers!

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Old St Augustine Rd in Jacksonville?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, and until 4:00 AM from Thursday to Saturday.

Can I order Taco Bell food online or via a mobile app?

Yes, you can order ahead online or on the mobile app for pick up or delivery.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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