Taco Bell

3.6
1150 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 11646 San Jose Blvd in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11646 San Jose Blvd, Jacksonville, FL
32223, United States

Hours

Reviews

3.6
1,150 reviews
5 stars
444
4 stars
265
3 stars
175
2 stars
73
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or incompetent service.

Cleanliness

Many customers noted that the location was clean and well-maintained, contributing positively to their dining experience.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a need for improved attention to detail.

Food Quality

While some customers enjoyed the food, others criticized the portion sizes and quality, suggesting inconsistency in food preparation.

Speed of Service

Service speed was inconsistent, with some customers experiencing quick service while others faced long wait times.
  • EB
    Elizabeth Blanchard
    Oct 30, 2025
    1.0
    Yeah. I ordered just a couple of things and as soon as I got my food and the window closed all I heard was the three teenagers working there start screaming laughing which didn’t bother me at all until I noticed ALL of them standing together watching intently the entire time I was leaving with huge smiles on their faces. Literally everything was normal, nothing was funny, I wasn’t like a jerk or said anything out of the ordinary for any of those kids to have been so amused by me pulling out of the parking lot and they watched the entire several minutes it took me to pull off. Never in my life have I ever really thought someone purposely messed with my food and I’m not a paranoid person, I order fast food just like any other normal person but I didn’t eat a bit of the food I ordered tonight because of how absolutely uncomfortable it made me. It’s obvious that either I was the butt of a joke or my food had been messed with for laughs. Even if my food was okay, which I honestly don’t trust it was, the entire interaction made me feel pretty bad, I’m visibly pregnant, I’m tired and literally just was craving Taco Bell. All I know is it didn’t feel good at all and I’ll literally never come back here ever again. Maybe they just get off on making people feel like crap who knows.
  • KM
    Kris Makros
    Oct 16, 2025
    1.0
    I didn't realize that customer service here is a thing of the past and that you've got to order from the kiosk if you're hungry or thirsty.. sad.
  • JD
    Janel Domenici
    Sep 9, 2025
    5.0
    The people that work at the San Jose location are so nice and always so friendly!! Food is always so good!!
  • ZZ
    zebra
    Sep 7, 2025
    1.0
    They told me i messed up my own food, how does that make any sense? There was 0 cheese on my 4 tacos and looked like there was a bite taken out of one and your gonna tell me i did that. How does that make any sense
  • TK
    TBG KERMIT
    Sep 7, 2025
    1.0
    If I could give this a negative 5 stars I would they told me I messed up my own food to try and get something for free when there clearly incompetent just looking at the tatted up manager I can tell

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 11646 San Jose Blvd, Jacksonville?

Taco Bell is open daily from 9:00 AM to 2:00 AM Sunday through Thursday, and until 3:00 AM on Friday and Saturday.

Does Taco Bell at this location offer drive-through service?

Yes, Taco Bell offers drive-through service at this location with the same hours as the restaurant.