Taco Bell

3.3
1229 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 10400 Phillips Hwy in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
10400 Phillips Hwy, Jacksonville, FL
32256, United States

Hours

Reviews

3.3
1,229 reviews
5 stars
426
4 stars
232
3 stars
177
2 stars
108
1 star
286

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying fresh and tasty meals while others received cold or poorly prepared items.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted cleanliness issues, with some describing the restaurant as filthy and poorly maintained.

Positive Experiences

Despite the negatives, there were numerous positive comments about friendly staff and good food experiences, indicating some customers had satisfactory visits.

Operational Hours

Multiple reviews mentioned confusion regarding the store's operating hours, with instances of the location being closed during posted hours.
  • VV
    Valery
    3 days ago
    1.0
    Employees seemed to be too busy having fun and completely ignoring customers and half my order was missing :( also it wasnโ€™t even properly packed it was a mess. Im not driving back to get whatโ€™s missing. Just disappointed and aggravated! ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ booooo!!! ๐Ÿ‘Ž๐Ÿผ๐Ÿ‘Ž๐Ÿผ
  • AC
    Ashley Caito
    Nov 12, 2025
    5.0
    Not sure why thereโ€™s so many bad reviews on this location because I went today and everyone was beyond kind + the food was great. They also all seemed very happy and in good spirits so I would recommend this location.
  • FR
    Francis Richard
    Nov 11, 2025
    3.0
    Tace Bell food quality has improved.
  • SK
    Steve Keator
    Nov 5, 2025
    5.0
    Love that chicken cantina bowl!
  • DM
    Demetria Marshall
    Oct 6, 2025
    5.0
    I used to frequently visit this location and over time I stopped coming because food and customer service was horrible. Today was one of the best experiences Iโ€™ve had. Ms. Courtney was very kind, courteous, and because I havenโ€™t been in a while gave me the best option for my order. The store was very clean! She personally made my order and it was made as to why I come to the Bell. I work fast food and it was all there. Yโ€™all have a good one and please appreciate her as much as I appreciated her todayโ€ฆsheโ€™s a good one

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on Phillips Hwy in Jacksonville?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Where is Taco Bell located in Jacksonville, FL?

Taco Bell is located at 10400 Phillips Hwy, Jacksonville, FL 32256, United States.