Taco Bell

3.3
1238 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 10400 Phillips Hwy in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
10400 Phillips Hwy, Jacksonville, FL
32256, United States

Hours

Reviews

3.3
1,238 reviews
5 stars
433
4 stars
231
3 stars
177
2 stars
109
1 star
288

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly in the drive-thru, while some reported rude or inattentive service.

Food Quality

Feedback on food quality was mixed; some customers enjoyed fresh and well-prepared meals, while others complained about stale or poorly made items.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, although some customers noted that their orders were accurate.

Cleanliness

The cleanliness of the restaurant received positive remarks from some customers, while others reported dirty conditions.

Kiosk Experience

Several customers expressed dissatisfaction with the kiosk ordering system, preferring human interaction instead.
  • JM
    Jen Marie
    2 days ago
    5.0
    Super nice people, clean, fast and best cantina bowl I have had at any Taco Bell. This location does the brand proud!
  • MH
    Mark Hermesdorf
    Jan 2, 2026
    1.0
    Extremely bad Customer service. Lobby closed at 10:00 after going through the drive-thru they said pull around and they would bring the order out and then laughed after 15 minutes do the door and would not bring the order out.
  • JM
    Jane Meisling
    Dec 22, 2025
    2.0
    Why rate and place that has no one to say hi just a computer to screw up your order. Sad that companies would rather not pay humans
  • JT
    Jennifer Twomey
    Dec 18, 2025
    5.0
    Chloe in rhe drive-thru was amazing. Mentioned it was my bday and she took special care of us. Food was great services was amazing!!!!!
  • JS
    Jill Starr
    Dec 16, 2025
    5.0
    I had the best customer service with Christina! Her kind service and demeanor made it all worthwhile to run in and get my order. It's so refreshing to encounter a friendly manager! Thank you Christina!

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on Phillips Hwy in Jacksonville?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Where is Taco Bell located in Jacksonville, FL?

Taco Bell is located at 10400 Phillips Hwy, Jacksonville, FL 32256, United States.