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Taco Bell

3.3
(1242 reviews)

Business Details

10400 Phillips Hwy, Jacksonville, FL
32256, United States
(904) 262-7282

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 10400 Phillips Hwy in Jacksonville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
10400 Phillips Hwy, Jacksonville, FL
32256, United States

Hours

Reviews

3.3
1,242 reviews
5 stars
434
4 stars
232
3 stars
177
2 stars
109
1 star
290

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing stale or poorly prepared items, while others praised the freshness and taste.

Customer Service

Feedback on customer service was mixed; some praised friendly and attentive staff, while others reported rude behavior and poor service.

Cleanliness

The cleanliness of the location received positive remarks, but there were also complaints about dirty conditions and unsanitary practices.

Order Accuracy

Several customers noted issues with order accuracy, including missing items and incorrect orders, although some reported their orders were correct.

Operational Issues

There were complaints about the restaurant's hours and operational efficiency, including closed doors during posted hours and long wait times.
  • KP
    kiran patel
    Feb 13, 2026
    1.0
    My Oder # 333 she was literally throwing food when she making. She made my food really nasty never by from this Taco Bell I have to throw my food in trash
  • KA
    kevin alomar
    Jan 31, 2026
    5.0
    Always great service and quick. I always order through app to get extra points always great from their burritos which I usually order pressed on grill just taste better to their chalupas and crunchwraps. Just wish they added more steak to their products
  • NL
    Norberto Lopez
    Jan 21, 2026
    1.0
    "I am extremely disappointed with our visit today. My wife ordered a Chipotle Chicken Burrito and nearly broke her tooth because the chicken was so incredibly hard. When she opened the burrito to see what happened, the chicken looked old, dried out, and completely unedible. This is a major quality control and safety issue. We won’t be returning to this location until this is addressed."
  • JM
    Jen Marie
    Jan 10, 2026
    5.0
    Super nice people, clean, fast and best cantina bowl I have had at any Taco Bell. This location does the brand proud!
  • MH
    Mark Hermesdorf
    Jan 2, 2026
    1.0
    Extremely bad Customer service. Lobby closed at 10:00 after going through the drive-thru they said pull around and they would bring the order out and then laughed after 15 minutes do the door and would not bring the order out.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on Phillips Hwy in Jacksonville?

The drive-through is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Where is Taco Bell located in Jacksonville, FL?

Taco Bell is located at 10400 Phillips Hwy, Jacksonville, FL 32256, United States.

Brand Certified Facts from Taco Bell

Taco Bell partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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