Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jacksonville Subway® Restaurant at 7451 103rd Street Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback indicates a mix of positive and negative experiences with customer service, with some employees praised for their friendliness while others were criticized for poor attitudes and slow service.
Food Quality
Customers reported inconsistent food quality, with some enjoying fresh ingredients while others complained about stale bread and poorly made sandwiches.
Management Issues
Multiple reviews highlighted poor management practices, including insufficient staffing, lack of inventory, and inadequate training for employees.
Cleanliness
The store's cleanliness received mixed reviews, with some customers noting a clean environment while others reported unsanitary conditions.
Availability of Items
Several customers expressed frustration over the unavailability of menu items and ingredients, indicating a recurring issue with stock management.
NM
niccole munn
5 days ago
1.0
Always have no toppings!
SL
Seidi Latifllari
Feb 10, 2026
1.0
Do not order online, 3rd time ordering online at this location asked them to toast my sandwiches crispy and they are cold as hell.
CA
Chynah Andrews
Feb 2, 2026
1.0
walked in older lady made my food she was extremely rude I can tell she didn’t want to work and moved very slow she rushed me to make my sandwich didn’t even wrap it right or tight at all just rolled it in 2 papers she didn’t even cut my sandwich . won’t be returning .
FJ
Fran Jackson
Jan 19, 2026
2.0
I like the Subway on 103 rd and have been a patron for many years. Lately I have noticed insufficient staff. Only one employee today ( who was very good) but a long line . It is not safe to leave only one employee in a busy establishment , particularly at rush hours . Unsafe for patrons and staff.
RH
Rochelle Hamm
Jan 16, 2026
1.0
I went to this location to get a wrap. The lady had one but when she put the mayo on it was straight liquid that came out. She went to get more mayo and when she did she put it over the liquid. I’m like ma’am I don’t want that one can I have another. Well she went back in the back and came out saying the wraps weren’t thawed out. Me and a guy just walked out. This is ridiculous.