Subway

3.8
328 reviews
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Business Details

7451 103rd Street Plaza, Jacksonville, FL
32210, United States
(904) 777-2525
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jacksonville Subway® Restaurant at 7451 103rd Street Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
7451 103rd Street Plaza, Jacksonville, FL
32210, United States

Hours

Reviews

3.8
328 reviews
5 stars
151
4 stars
74
3 stars
29
2 stars
18
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff and slow service.

Food Quality

Mixed feedback on food quality; some customers enjoyed fresh ingredients while others reported stale bread and poorly made sandwiches.

Management Issues

Several reviews pointed to poor management and lack of training for staff, leading to inconsistent service and stock shortages.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and unprofessional behavior from staff.

Online Ordering Problems

Frequent issues with online orders, including incorrect items and lack of communication regarding order status.
  • SI
    Shekib Ibrahimi
    Nov 11, 2025
    1.0
    Poor costumer service. My sandwich was out of the toaster for like ten minutes while the person on the counter was preparing others orders. The store is out of lots of things.
  • KC
    Kerilianne Concepcion
    Nov 4, 2025
    2.0
    Why is the door locked during operating hours. The sign said the door is locked during operating hours please knock. I knocked and no one answered.
  • LL
    Lifee With Lexx
    Sep 24, 2025
    1.0
    today I get a 6inch meal and pay $11 & I even tip…. I wasn’t paying close attention to what the bar toppings were looking like I had my child with me. Apparently you have a lot of your toppings mixed together and I found out the hard way….. I had red onions all in my sandwich in the lettuce & I don’t eat onions especially raw … I got all the way home to realize this to not be able to stomach it and I hate to drive all the way back to argue for my money back. So, I probably just won’t eat subway again I just wanna warn others if you don’t eat every topping you might get a bit of everything on your sandwich anyways .
  • PB
    Patrice Benshushan
    Aug 31, 2025
    5.0
    Delicious
  • DM
    Danielle Marshall
    Aug 15, 2025
    1.0
    I can’t rate the food because this is the second time I walked into this Subway and walked out without a sandwich. These young people that you all are hiring don’t want to work and don’t need jobs! Tasha argued with me because you all didn’t have the bread that I wanted and made faces at me. These kids should learn that customer service goes a long way! If you don’t like your job apply somewhere else!
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Frequently Asked Questions About Subway

Where is Subway located in Jacksonville?

Subway is located at 7451 103rd Street Plaza, Suite 15, Duval, Jacksonville, FL 32210.

What are the operating hours of Subway at 7451 103rd Street Plaza?

Subway is open every day from 9:00 AM to 10:00 PM.