Subway

4.0
435 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jacksonville Subway® Restaurant at 8215 West Beaver Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
8215 West Beaver Street, Jacksonville, FL
32220, United States

Hours

Reviews

4.0
435 reviews
5 stars
226
4 stars
95
3 stars
43
2 stars
19
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff behavior is mixed; while some employees received praise for their friendliness and efficiency, others were reported as rude or unhelpful.

Food Quality

Several customers expressed dissatisfaction with the quality and quantity of food, noting issues like cold sandwiches, insufficient toppings, and poor ingredient freshness.

Cleanliness

The cleanliness of the location received positive remarks, with many customers appreciating the tidy environment.

Management Issues

There are complaints regarding management's responsiveness and handling of customer concerns, with reports of unprofessional behavior from some managers.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including missing items and incorrect preparations.
  • CM
    Camille McCargo
    Oct 21, 2025
    4.0
    I come in at night normally everyone is nice but 1 guy i think he is the owner never puts very much on your sandwich if you asked for extra onions he gives you 2 or 3 . I don't want a bread sandwich thank you please put some veggies on the sandwiches and yall would be 5 star
  • SC
    Shaun Capehart
    Oct 21, 2025
    1.0
    We were eating here everyday well at least at Subway we were eating everyday moved over to this side of town started going to the subway and I get off work at a different time and I had a quick coming up here because the food was horrible every time I would come it would be cold they had no sweet tea every time I would have to stand there and wait while the employees acted like they were drunk or over there laughing and having a good time while I was just standing there waiting!! I'm really disappointed I really love Subway I wish I could still go there but wasting $30 every day I'm just not going to do it!! And they would have sweet tea they just didn't want to make it anymore even though it was an hour and a half to two hours before they closed I wish this could get fixed but I tried asking for the manager and the guy just was acting like he was drunk and he said the manager is not in I tried for days to get a hold of the manager and I could never get a hold of the manager to get my order remade or get my money back so I finally through the food away and gave up. Either the managers/owner was avoiding me or the people didn't want to get in trouble so they kept lying
  • DD
    Dp51
    Oct 18, 2025
    1.0
    Rudest employee Saturday oct 18th @ 3.15pm she has no business dealing with customers or working by herself I will never go back after eating here 10 years.
  • BJ
    Brittney Jackson
    Aug 5, 2025
    1.0
    Horrible business owners. I was parked and the owner aggressively approached my car stating I couldn’t park in the empty parking lot behind my job. Never seen the parking lot full. She called my job threatening to tow my car. She didn’t ask nicely at all, just a lot of yelling. What makes it offensive is I’m a paying customer as well. I spend my money at that is location for my lunch as well as my co workers. She is known for this. Once everyone got ear of what happened; multiple stories came out about their negative experiences with this same individual. For her to be so rude and disgusting over a parking space is crazy. Mind you there’s no signs stating it’s private parking or a tow away zone. I’ve never seen more than 1 car parked on the BACK side of this building. Thank you for exposing how you treat your customers. There’s more I could say about what I’ve observed pertaining this business but I’m not that type of person so instead, I just won’t return.
  • RB
    Rachel Bernal
    Aug 1, 2025
    1.0
    I think they should hire trained staff to provide good customer service. The girl who was here today with red hair and glasses seemed annoyed and didn't provide good customer service. She wouldn't make me some Doritos, and she was upset when I asked her to give me toasted bread.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

The Subway restaurant is located at 8215 West Beaver Street in Duval, Jacksonville, FL 32220, United States.

What are the operating hours of this Subway?

This Subway is open Monday to Friday from 8:00 AM to 9:30 PM and on Saturday and Sunday from 9:00 AM to 9:00 PM.