Subway

3.7
257 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jacksonville Subway® Restaurant at 6765 Dunn Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
6765 Dunn Avenue, Jacksonville, FL
32219, United States

Hours

Reviews

3.7
257 reviews
5 stars
128
4 stars
44
3 stars
16
2 stars
9
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude and unprofessional behavior.

Food Freshness

Many customers appreciate the freshness of the food, although there are complaints about incorrect orders and missing ingredients.

Cleanliness

The cleanliness of the store is noted positively by some, but there are serious concerns about hygiene and unsanitary conditions from others.

Management Issues

There are significant complaints regarding management, including unprofessional behavior and poor handling of customer service issues.

Operational Problems

Customers frequently report issues with the store being closed during business hours, long wait times, and inadequate staffing.
  • MW
    Michelle West
    Oct 16, 2025
    5.0
    I absolutely Love this Subway. The store is clean and the food is fast and fresh. The employees are also Super Nice and Friendly. I drive past the other store on Dunn Ave. just to get outstanding service.
  • CW
    Carrie Welch
    Aug 31, 2025
    1.0
    The employees at this Subway are not customer friendly at all. They are rude !! Its a very nice restaurant but they need new help. I will not and I know alot of other people that will not go in there to eat anymore. Terrible service !!
  • RR
    Robé Rabun
    Jul 7, 2025
    5.0
    👍🏼👍🏼
  • AM
    Ashley Morgan
    May 30, 2025
    1.0
    We made a quick stop for lunch. All around terrible experience. Did not put any sauce on the pizza sub, no extra pepperoni like she was asked to do. Just assumed the cheese for our chicken teriyaki sub and put the wrong cheeses on it. Bread was too hard/over cooked. They had the metal tops put up vs glass so you could not see them making the food, therefore we did not know all was wrong until it was too late. They did not give a receipt! I have tried to call several times. Being on lunch there was no time to go all the way back to have it corrected. They have updated the place but that does no good if you can't get quality food and employees! Very disappointed and will most likely not be back, we will drive to another location for lunch.
  • WD
    WildRose (Dominique)
    Mar 15, 2025
    1.0
    The person was unable to refund me my money for an item I already paid for because I ordered through the app. Told me to call corporate instead of helping me.

Frequently Asked Questions About Subway

Where is Subway located in Jacksonville?

Subway is located at 6765 Dunn Avenue, Suite 330, inside the Dunn Village Shopping Center in Jacksonville, FL 32219.

What are the operating hours of Subway at 6765 Dunn Avenue?

Subway is open daily from 9:00 AM to 10:00 PM.