Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jacksonville Subway® Restaurant at 8767 Old Kings Road S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
205 reviews
5 stars
97
4 stars
27
3 stars
17
2 stars
11
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising staff for being friendly and efficient, while others report rudeness and unprofessional behavior.
Cleanliness
The cleanliness of the store is inconsistent, with some customers noting improvements while others describe dirty conditions and unsanitary practices.
Food Quality
Food quality is hit or miss; some customers enjoy fresh ingredients and well-made sandwiches, while others complain about stale bread and poorly made subs.
Staffing Issues
Many reviews mention understaffing, leading to long wait times and poor service during busy hours.
Inventory Problems
Customers frequently report that the store is out of key ingredients, affecting their ability to order what they want.
- KSK SNov 14, 20255.0They really turned the store around. It's 10x better than before. Good job on them. Very clean. Great costumer service
- PPPierreSep 4, 20254.0This subway is extremely understaffed! Most times I come in here, there’s only 1 person working. A whole line of people will be building up and there’s just one person there to get all the orders done, including the mobile orders.
- DUDonna UrbanAug 31, 20255.0The Asst. Mgr., TiTi, and one of her employees, Torres, do an AWESOME JOB at this location! They have made mine and my daughter's sandwiches EXACTLY how we wanted them both times that we've been here and did it with a GREAT ATTITUDE! So far, they've had ALL of the toppings that we like on our sandwiches, and all of the drinks in the soda machine were working, unlike some of the other Subways that we've been to lately. In addition, the vegetables have been fresh. This is definitely our new go-to location when we go to lunch. THANK YOU, LADIES, FOR DOING A PHENOMENAL JOB! KEEP UP THE GREAT WORK, AND I HOPE YOU BOTH GET A GOOD RAISE FOR THE EXCEPTIONAL SERVICE THAT YOU GIVE TO YOUR CUSTOMERS!🙂
- MSMarjorie SmithAug 31, 20255.0This was my first time at this location, and we are a family of 4…Titi helped us and she was all by herself, and a line of maybe 6 came through the door. She took all of our orders and handled everyone’s sandwiches with ease. I am so incredibly impressed by her, one person doing the job of 2 or 3 with ease and accuracy and with a smile on her face. She definitely is the epitome of multi tasking….and she deserves all the praise for her work. Titi, thank you so much for your help!! You are truly amazing and deserving of all the praise for your work
- BBBusty Galore (Busty)Aug 29, 20251.0Stay away from this store not all subways are created equal, The sandwiches are subpar. It also depends on who's making them out of the three last visits I won't be going back
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Jacksonville?
The Subway restaurant is located at 8767 Old Kings Road S, Duval, Jacksonville, FL 32217, US.
What are the opening hours of the Subway at 8767 Old Kings Road S?
This Subway is open every day from 9:00 AM to 10:00 PM.
What meal options are available at this Subway location?
The Subway serves breakfast, lunch, and dinner with options including Footlongs, 6-inch sandwiches, wraps, and salads.
Does this Subway offer delivery and pickup services?
Yes, this Subway offers in-store pickup, curbside pickup, and delivery services.
Can I dine in at this Subway restaurant?
Yes, dine-in service is available at this Subway location.
Does the Subway at Old Kings Road provide catering services?
Yes, catering services are available to help with your party or event needs.
How can I order food from this Subway online?
You can order online through their menu at https://subway.com/en-us/restaurant/3970-0/menu/
What nearby restaurants can I visit before or after eating at Subway?
Nearby restaurants include El Agave Azul Baymeadows (Mexican cuisine), Brazil Store (Brazilian restaurant and grocery), Supermercado Brasileiro (Latin American and Brazilian market), and Golden House (noodles restaurant).
Are there any fitness centers near this Subway location for a meal before or after working out?
Yes, nearby fitness options include UndergrounD Fitness and Self Defense and Planet Fitness, where you can grab a healthy meal at Subway before or after your workout.
What nearby services can help with financial or everyday needs when visiting the Subway?
Nearby services include Coinstar for currency exchange, Jackson Hewitt Tax Service for tax help, Western Union for money transfers, and Winn Dixie supermarket for groceries.