Brand Certified
Subway
4.0(283 reviews)
Certified by Subway • Feb 22, 2026
Business Details
9901 New Kings Rd, Jacksonville, FL
32219, United States
Certified by Subway • Feb 22, 2026
(904) 766-0218
Certified by Subway • Feb 22, 2026
https://www.subway.com
Certified by Subway • Feb 22, 2026
About
Certified by Subway • Feb 22, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jacksonville Subway® Restaurant at 9901 New Kings Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Feb 22, 2026
Hours
Certified by Subway • Feb 22, 2026
Reviews
4.0
283 reviews
5 stars
160
4 stars
46
3 stars
33
2 stars
16
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being friendly and attentive, others are reported as rude and unprofessional.
Food Quality
The quality of food is inconsistent, with some customers enjoying fresh and well-made sandwiches, while others complain about stale bread and missing ingredients.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mention areas needing improvement.
Order Issues
Several customers experienced problems with their orders, including incorrect items, cancellations, and lack of available ingredients.
- SSShaxxJan 16, 20261.0I want to start with saying the young man helping me was nice and apologizing, but the lady with purple hair was actually awful to be around. I did an online order for 3 sandwichs and one had a bunch of extra stuff on there like the order wasn't even read. When I went in with the food and receipt she obviously tried her best not to look or help me. When the young man asked her why she didn't make it right she gave us aditude about "how she wouldn't do that". I should have known that my food would be wrong when she couldn't pronounce or read my name on the bag for pick up. For future reference, hire people that can read and at the very least apologize for messing the simple order up.
- BBbeautywithin12Dec 29, 20255.0So glad 😊 they have workers who are nice and happy to be at work.
- TCTammy CrosbyDec 5, 20255.0Good service good food.
- RJRichard JonesSep 13, 20255.0Not bad
- QRQueenbii RichardsonSep 13, 20252.0Though I'm glad we have a some what health option available in the neighborhood. I was highly disappointed the last time i visited. I asked the guy if the bread was fresh and he assured me it was but when I got home to eat it the bread had to be a could days old. Subway used to make there bread daily but I'm not sure what's happening now.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 9901 New Kings Rd, Jacksonville?
Subway at 9901 New Kings Rd is open Monday through Saturday from 6:00 AM to 10:00 PM, and on Sunday from 9:00 AM to 9:00 PM.
Does this Subway location offer catering services?
Yes, this Subway offers catering services to meet your group meal needs.
What meal options are available at this Subway restaurant?
The Subway restaurant serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and fresh ingredients.
Can I order food for delivery or curbside pickup from this Subway?
Yes, you can order food for curbside pickup or delivery through their app or online ordering platforms.
Is there a dine-in option available at the Subway on New Kings Rd?
Yes, this Subway location offers dine-in seating for customers.
Where is Subway located and how can I contact them?
Subway is located at 9901 New Kings Rd, Jacksonville, FL 32219. You can contact them at +1 904-766-0218.
What other fast food restaurants are near Subway at 9901 New Kings Rd?
Nearby fast food options include Wendy's, Waffle House, Dairy Queen, Zaxby's, and another Subway location, providing a variety of choices for dining in the area.
Are there any gas stations close to the Subway location at New Kings Rd?
Yes, there are several nearby gas stations including Mobil, Circle K, BP, RaceTrac, and Kanagroo Express which could be convenient for customers fueling up before or after a meal.
What convenience stores are near this Subway location for quick shopping?
Near Subway, you can find convenience stores like Circle K, Twice The Ice, and Kanagroo Express for quick shopping or grabbing essentials.
Is there an ATM nearby if I need cash before visiting Subway?
Yes, The Exchange Network ATMs and America's Bitcoin ATM are located nearby for your convenience.
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