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Subway

3.9
(244 reviews)

Business Details

(904) 645-3645
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jacksonville Subway® Restaurant at 4375 Southside Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4375 Southside Blvd, Jacksonville, FL
32216, United States

Hours

Reviews

3.9
244 reviews
5 stars
143
4 stars
34
3 stars
15
2 stars
12
1 star
40

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported long wait times due to insufficient staffing, with many noting that only one employee was often present during busy hours.

Customer Service

Feedback on customer service was mixed; while some praised friendly and helpful staff, others experienced rudeness and unprofessional behavior, particularly from management.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, especially with mobile app orders, leading to frustration among customers.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.

Food Quality

While some customers enjoyed fresh and well-prepared sandwiches, others reported receiving incorrect or poorly made orders, impacting their overall satisfaction.
  • CC
    CCC
    Feb 14, 2026
    3.0
    order was missing drink and side
  • AA
    Alex
    Feb 6, 2026
    1.0
    Not happy… 2 employees sitting on their phones and hiding in the office. Waited over 30 minutes for a sandwich, and was completely ignored. The one young man needs to be fired, or learn some actual customer service skills. Prioritized online orders over inside customers. The employees are very lazy, if you hate your job find a new one. Unacceptable and won’t be returning to this location. I don’t tip for crap service, sorry have all the attitude you want. 🤷🏻
  • SZ
    SUB Zero
    Jan 29, 2026
    2.0
    FIRST OFF let's give a shoutout to the workers they do an amazing job BUT SUBWAY doesn't know how to STAFF their location correctly as I always only see one person swamped with orders with a long line.. SUBWAY MANAGERS DO BETTER FOR YOUR WORKERS. They do such a great job but don't have help and unfortunately causes a long wait time for us and literally guests ask if the person working is alone and the answer is always YES. Be better supervisors and managers to your workers they are working their butt off.
  • NT
    Nick Thomasss
    Jan 20, 2026
    1.0
    Staff didn’t have proper ingredients, didn’t know how to make the sandwich, then as i was leaving said “wished he would of told us what he wanted before” i walked out and never returning.
  • JJ
    Jun Jeong
    Jan 13, 2026
    5.0
    One of the best subway I ever tried. Sandwich was perfect, restaurant was clean and people were nice.

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 4375 Southside Blvd, Suite 7, Jacksonville, FL 32216, in the Shoppes At The Park area.

What are the operating hours of Subway Jacksonville at Southside Blvd?

This Subway is open every day from 9:00 AM to 11:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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