Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jacksonville Subway® Restaurant at 6132-4 Merrill Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
226 reviews
5 stars
111
4 stars
23
3 stars
20
2 stars
9
1 star
63
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported unprofessional and rude behavior from staff, leading to a negative dining experience.
Food Quality
Many reviews highlighted issues with food freshness, including stale bread and missing ingredients, resulting in dissatisfaction.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, raising concerns about hygiene practices.
Order Accuracy
Frequent complaints about incorrect orders, including missing items and wrong ingredients, were reported by multiple customers.
Staffing Issues
Customers expressed frustration over long wait times due to insufficient staff, with some visits resulting in only one employee handling all orders.
- HCHayley ChapmanOct 31, 20251.0The staff at this location is completely unprofessional. When we picked up our order, the staff behind the counter were dressed in plain clothes and didn’t even seem like they worked there. They had their families sitting in the restaurant and their children running back behind the counter. I ordered at 12:50 and was given a quote time of 1:05 pm. We arrived at 1:10 pm and they said the meatballs weren’t hot and did we want something else. Instead of just microwaving them, they gave us cold meatballs. The other sub was an entire mess and coated in sauce on the top. You wouldn’t be able to even tell the staff from customers had they not been behind the counter. This restaurant needs some serious looking in to as it is a health code violation to have children or untrained workers handling food.
- BBBrittanyJul 28, 20251.0Paid almost 20 bucks for a Philly for them to sprinkle enough meat for maybe a 6 inch on a foot long and call it a day. Waste of my hard earned money and honestly disrespectful.
- VLVivian lpzJul 27, 20251.0Subway in monument better
- LVLeighanna VailJul 2, 20255.0Literally eat here all the time. I’ve had a few issues but today the woman who made my sandwich made the best one I’ve ever had!! Thank you!!!
- MKMayuri KurotsuchiJun 3, 20251.0Ordered a sandwich through Uber with no cheese since I'm allergic. Of course it came with cheese because they don't pay attention. So I ended up having to drive up there, After paying for delivery, to get it fixed. What happens next is wild. I let the male cashier know I ordered off uber and I'm allergic to cheese and I need the sandwich remade. He looks at the receipt and sees my wife's sandwich with cheese and start ls to argue. So I had to show him how to read his own receipt and see there is 2 sandwiches. So, the female sandwich maker takes the sandwich, picks the cheese off, then hands it back. I was dumbfounded atp. I say, ma'am I'm allergic to cheese. Simply removing the slices isn't going to help. So the male says if I want another sandwich I have to pay for it. Im like , for your mistake? He got mad like it wasn't their mistake. So I trashed the sandwich and left. These are the worst restaurant owners I've ever come across. How they got a business to run is beyond my understanding. Stay away from here if you value your health. They obviously don't care.
Frequently Asked Questions About Subway
What types of meals does the Subway at 6132-4 Merrill Rd serve?
Subway serves breakfast, lunch, and dinner meals daily.
What are the daily operating hours for this Subway location?
This Subway is open every day from 9:00 AM to 9:00 PM.
Does this Subway location offer delivery or curbside pickup services?
Yes, customers can choose from curbside pickup or delivery services for added convenience.
Can I dine inside the Subway restaurant at Lake Lucina Shopping Center?
Yes, this Subway location serves dine-in customers in addition to take-out and delivery.
Is there a drive-through service available at this Subway?
No, this Subway does not have a drive-through service available.
Where is this Subway restaurant located?
It is located at 6132-4 Merrill Rd, Duval, Jacksonville, FL 32277, inside the Lake Lucina Shopping Center.
Does this Subway offer catering options?
Yes, this Subway provides catering services to accommodate various events and gatherings.
What other dining options are available near this Subway?
Nearby dining options include Noble Italian & American Restaurant, Papa John's Pizza, Crazy Kitchen, and Pizza Hut, offering a range of cuisines from Italian to Asian fusion and pizza.
Are there convenient stores or pharmacies near the Subway for quick errands?
Yes, customers can visit Family Dollar for groceries and Benzer Pharmacy for health needs, both located near the Subway.
What nearby attractions can I explore before or after visiting the Subway?
Local spots such as Scoreboard Sports Bar & Grill and Jaxscoreboard provide great places to relax and enjoy a drink, while nearby beauty and grooming shops like Flipmode Barbershop and Nails Today offer personal care services.