Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jacksonville Subway® Restaurant at 400 Pecan Park Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.3
244 reviews
5 stars
88
4 stars
38
3 stars
30
2 stars
26
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly staff while others reported rude and unprofessional behavior.
Food Availability
Many customers noted that the location frequently ran out of key ingredients, leading to dissatisfaction with their orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including employees not wearing gloves and overall cleanliness issues.
Operational Hours
Customers expressed frustration over the store not being open 24/7 as advertised, with multiple reports of being turned away during late hours.
Staff Training
There were complaints about staff lacking training, leading to poor sandwich preparation and customer service.
- BEBrian ErnstDec 30, 20255.0I was just in there. 12/30/25, at 10:45pm and two gentlemen that made my sandwich were so friendly and kind. They’re the kind of people that make me want to come back and get another sandwich. Thank you for being so friendly and happy new year.
- BSBig StaDec 29, 20251.0Online says the store open 24/7 but when I came at 9:40pm the doors was locked and staff just stared at me will not be back
- JNJonathan NicolasDec 8, 20253.0They need to practice wearing hair nets here
- JCjamaul clarkNov 16, 20251.0Negative 100 stars just because of the light skin black lady with blonde hair and long designer nails . She is a horrible worker and very rude and lazy. Conplained about everything and just disgruntled. Act as if she didn’t wanna make my food and the next customers also. I never had bad service here but if she is there anytime I will not order. The other normal night lady is awesome. Who gets the raise and who gets fired. Food for thought you do the dishes.
- JLJonathan LoughreySep 7, 20252.0Overall service was good. Food is what’s expected of subway. 2 stars because they do not offer gluten free bread at this location
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
Subway is located at 400 Pecan Park Road in Jacksonville, FL 32218.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner.
What are Subway's operating hours?
This Subway location is open 24 hours every day of the week.
Does Subway offer catering services?
Yes, this Subway location provides catering services to assist with your event needs.
How can I order food from this Subway?
You can order easily using the Subway app, online via their menu link, in-restaurant, or curbside pickup.
Does this Subway location have dine-in seating?
Yes, customers can dine in at this Subway restaurant.
Is there a drive-through service at this Subway?
No, this Subway does not offer drive-through service.
What notable automotive services are nearby Subway?
Nearby, you can find Love's Truck Care and Dealer Diagnostics, which offer truck repair and automotive services, convenient for drivers needing vehicle maintenance.
Are there any other food options close to this Subway?
Yes, Chester’s Chicken and Domino’s Pizza are nearby food options if you're looking for variety.
What nearby facilities can be helpful for travelers visiting Subway?
Love’s Travel Stop, CAT Scale, and Pecan Park RV campground are nearby facilities offering fuel, truck weighing, and camping services for travelers.