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Subway

3.3
(246 reviews)

Business Details

(904) 696-1463
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jacksonville Subway® Restaurant at 400 Pecan Park Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
400 Pecan Park Road, Jacksonville, FL
32218, United States

Hours

Reviews

3.3
246 reviews
5 stars
88
4 stars
39
3 stars
30
2 stars
27
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some staff being friendly and efficient while others displayed rudeness and lack of attention.

Food Quality

Multiple reviews highlighted issues with food quality, including stale bread, lack of ingredients, and unsanitary conditions.

Operational Issues

Frequent complaints about the store not being open 24/7 as advertised, and being out of key menu items.

Cleanliness

Several customers noted unsanitary conditions and a lack of hygiene practices among staff.
  • BE
    brandi Alford “BrandiRae” estep
    Feb 2, 2026
    2.0
    Food made me sick
  • BE
    Brian Ernst
    Dec 30, 2025
    5.0
    I was just in there. 12/30/25, at 10:45pm and two gentlemen that made my sandwich were so friendly and kind. They’re the kind of people that make me want to come back and get another sandwich. Thank you for being so friendly and happy new year.
  • BS
    Big Sta
    Dec 29, 2025
    1.0
    Online says the store open 24/7 but when I came at 9:40pm the doors was locked and staff just stared at me will not be back
  • JN
    Jonathan Nicolas
    Dec 8, 2025
    3.0
    They need to practice wearing hair nets here
  • JC
    jamaul clark
    Nov 16, 2025
    1.0
    Negative 100 stars just because of the light skin black lady with blonde hair and long designer nails . She is a horrible worker and very rude and lazy. Conplained about everything and just disgruntled. Act as if she didn’t wanna make my food and the next customers also. I never had bad service here but if she is there anytime I will not order. The other normal night lady is awesome. Who gets the raise and who gets fired. Food for thought you do the dishes.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 400 Pecan Park Road in Jacksonville, FL 32218.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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