Subway

3.3
240 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jacksonville Subway® Restaurant at 400 Pecan Park Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
400 Pecan Park Road, Jacksonville, FL
32218, United States

Hours

Reviews

3.3
240 reviews
5 stars
87
4 stars
37
3 stars
29
2 stars
26
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly staff while others reported rudeness and poor attitudes.

Food Availability

Many customers noted frequent shortages of ingredients and menu items, leading to dissatisfaction with their orders.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of hygiene practices among staff.

Speed of Service

While some customers experienced quick service, others reported long wait times and inefficient staff.

Overall Experience

Overall, customer satisfaction varied significantly, with some enjoying their meals and others expressing frustration with the quality and service.
  • JC
    jamaul clark
    Nov 16, 2025
    1.0
    Negative 100 stars just because of the light skin black lady with blonde hair and long designer nails . She is a horrible worker and very rude and lazy. Conplained about everything and just disgruntled. Act as if she didn’t wanna make my food and the next customers also. I never had bad service here but if she is there anytime I will not order. The other normal night lady is awesome. Who gets the raise and who gets fired. Food for thought you do the dishes.
  • JL
    Jonathan Loughrey
    Sep 7, 2025
    2.0
    Overall service was good. Food is what’s expected of subway. 2 stars because they do not offer gluten free bread at this location
  • MB
    Michelle B
    Aug 24, 2025
    1.0
    Stopped to get Subway. Girl behind the counter had a real attitude problem. Shitty service, out of the sauce I wanted minus a spittle that came out when she attempted, and when I asked for more she turned her back pissed. My son ordered right after me with another lady putting his veggies on asked for same sauce and she got another bottle out easily. And the cherry coke was out. Sucks for the girl who mainly took care of us. I’m a pretty great case tipper. 🤷🏼‍♀️
  • JP
    Joshua Pena (Pida305)
    Jul 27, 2025
    1.0
    Not 24 hours like it says on Google and Loves app says
  • PW
    Philip Wahlbom
    Jul 24, 2025
    1.0
    Lee at the register was very nice. The others, not so much...eyelashes too long to see, nails to long to make a sandwich, attitude too bad to smile, brain to slow to know better.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 400 Pecan Park Road in Jacksonville, FL 32218.

What types of meals does Subway serve?

Subway serves breakfast, lunch, and dinner.