Subway

3.9
267 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jacksonville Subway® Restaurant at 5123-3 Timuquana Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5123-3 Timuquana Rd, Jacksonville, FL
32210, United States

Hours

Reviews

3.9
267 reviews
5 stars
147
4 stars
44
3 stars
29
2 stars
8
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported issues with stale bread, poor food preparation, and even food poisoning.

Customer Service

Service experiences varied widely; some praised friendly staff while others reported rudeness and poor communication.

Cleanliness

While some reviews highlighted cleanliness, others pointed out unsanitary conditions and a lack of proper hygiene practices.

Order Fulfillment

Customers experienced issues with incorrect orders and delays, particularly with online orders.

Atmosphere

The store's atmosphere received mixed reviews, with some enjoying the friendly environment while others noted it was often unkempt.
  • TD
    Tom Drakos
    Nov 4, 2025
    1.0
    When ordering the buy one get the other for one dollar they use stale hard day old bread and even after contacting them about the nasty food they do nothing, not even an apology. I guess they have plenty of money and don’t care about losing customers. Stay away from this location unless you want a sandwich you can’t chew.
  • RR
    Robbie
    Oct 20, 2025
    1.0
    Subway's app doesn't work. This store doesn't participate in BOGO deals... There's a reason why this subway is always closed and dead.
  • KF
    Key Flonury
    Sep 28, 2025
    1.0
    I had an absolutely terrible experience at this location—the first bad one I’ve ever had here. Upon entering, I asked the owner if the “Buy One Footlong, Get One for $1” deal was valid in-store. He told me it might work online but definitely not in the store. So, I placed my order online to use the deal, and while my order went through, the owner hadn’t even started on it after I’d been waiting inside for about 15 minutes. Then, another customer walks in, and the owner immediately starts making their order before mine. When he finally got around to my sandwiches, he made them completely wrong—both needed extra mayo, but he put all the toppings down first, then slathered condiments on top, insisting he had to follow the sequence on the ticket. Newsflash: traditional sandwich etiquette means condiments go under the toppings, not drowned on top. When I politely pointed this out, he argued with me, the paying customer, over how I wanted my sandwich made. If this is the standard at this Subway, count me out—I won’t be coming back to any of their locations.
  • JV
    jamesha vicars
    Jul 17, 2025
    5.0
    Brett was very nice he spoke to me once I entered made my order in a orderly fashion store was super clean keep it up!

Frequently Asked Questions About Subway

What are the operating hours for Subway at 5123-3 Timuquana Rd, Jacksonville?

Subway is open Monday to Friday from 9 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 10 AM to 8 PM.

What types of meals are served at this Subway location?

This Subway serves breakfast, lunch, and dinner.