Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jacksonville Subway® Restaurant at 5123-3 Timuquana Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
266 reviews
5 stars
146
4 stars
44
3 stars
29
2 stars
8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Food Quality
Multiple customers reported issues with stale bread, poorly made sandwiches, and food safety concerns, including food poisoning.
Customer Service
Service experiences varied widely; some customers praised friendly staff while others reported rude behavior and poor communication.
Cleanliness
While some reviews highlighted cleanliness, others pointed out unsanitary conditions and a lack of proper hygiene practices.
Order Accuracy
Several customers experienced issues with incorrect orders and delays, particularly with online orders.
Atmosphere
The atmosphere received mixed reviews, with some enjoying the friendly environment while others noted it was often uninviting or poorly maintained.
- TDTom DrakosNov 4, 20251.0When ordering the buy one get the other for one dollar they use stale hard day old bread and even after contacting them about the nasty food they do nothing, not even an apology. I guess they have plenty of money and don’t care about losing customers. Stay away from this location unless you want a sandwich you can’t chew.
- RRRobbieOct 20, 20251.0Subway's app doesn't work. This store doesn't participate in BOGO deals... There's a reason why this subway is always closed and dead.
- KFKey FlonurySep 28, 20251.0I had an absolutely terrible experience at this location—the first bad one I’ve ever had here. Upon entering, I asked the owner if the “Buy One Footlong, Get One for $1” deal was valid in-store. He told me it might work online but definitely not in the store. So, I placed my order online to use the deal, and while my order went through, the owner hadn’t even started on it after I’d been waiting inside for about 15 minutes. Then, another customer walks in, and the owner immediately starts making their order before mine. When he finally got around to my sandwiches, he made them completely wrong—both needed extra mayo, but he put all the toppings down first, then slathered condiments on top, insisting he had to follow the sequence on the ticket. Newsflash: traditional sandwich etiquette means condiments go under the toppings, not drowned on top. When I politely pointed this out, he argued with me, the paying customer, over how I wanted my sandwich made. If this is the standard at this Subway, count me out—I won’t be coming back to any of their locations.
- JVjamesha vicarsJul 17, 20255.0Brett was very nice he spoke to me once I entered made my order in a orderly fashion store was super clean keep it up!
- MMmicheleJul 4, 20255.0maybe if you guys treated service workers with respect, they’d make your food with respect. This is by far the best subway sandwich I’ve ever ever had. Definitely made with love not much communication but other than getting to the order and getting me out as soon as possible cookies were soft. Sub was absolutely delicious. Maybe if people spoke up they’d get what they actually want. These people are amazing at their job and deserve unlimited abundance.
Frequently Asked Questions About Subway
What are the operating hours for Subway at 5123-3 Timuquana Rd, Jacksonville?
Subway is open Monday to Friday from 9 AM to 9 PM, Saturday from 9 AM to 8 PM, and Sunday from 10 AM to 8 PM.
What types of meals are served at this Subway location?
This Subway serves breakfast, lunch, and dinner.
What are the ordering options available at Subway on Timuquana Rd?
You can order in-store, use the Subway app or online for quick ordering, opt for delivery, or pick up curbside.
Does this Subway offer catering services?
Yes, catering is available at this Subway location.
Is dine-in available at the Subway on Timuquana Rd?
Yes, this location serves dine-in customers.
What fresh ingredients does Subway on Timuquana Rd use in their sandwiches?
They use fresh cut veggies, protein choices, and fresh-baked bread to prepare sandwiches and wraps.
How can the nearby Uncle Gene's Soul & Seafood restaurant complement a visit to Subway?
After enjoying a Subway sandwich, you might want to visit Uncle Gene's Soul & Seafood nearby for a flavorful soul food and seafood experience.
Are there nearby services for grooming after dining at Subway?
Yes, TopNotch Creations Barbershop and Shades of Mahogany Salon and Barber are nearby for haircuts and beauty services.
Where can I find nearby convenience stores or gas stations around Subway on Timuquana Rd?
El Cheapo and Treasure Food Store are nearby gas stations and convenience stores you can visit for quick stops.
Does Subway on Timuquana Rd provide information on their menu and nutrition online?
Yes, you can view their menu and nutrition details online via their website or the provided menu URL.